This standard specifies the requirements and basis for the classification of enterprise quality credit ratings. This standard applies to the classification and evaluation of enterprise quality credit ratings. GB/T 23791-2009 General rules for the classification of enterprise quality credit ratings GB/T23791-2009 Standard download decompression password: www.bzxz.net
This standard specifies the requirements and basis for the classification of enterprise quality credit ratings. This standard applies to the classification and evaluation of enterprise quality credit ratings.
This standard is proposed and managed by the China National Institute of Standardization.
Drafting units of this standard: China National Institute of Standardization, China Inspection Warner Quality Technology Center, State-owned Assets Supervision and Administration Commission (National) Commercial Credit Center.
Main drafters of this standard: Ye Ruyi, Xian Kuitong, Dai Ying, Yin Jianjun, Zhou Li, Zhao Xiaotian, Gao Guan, Lin Junyue, Lv Yan, Jiang Jiadong.

The clauses in the following documents become the clauses of this standard through reference in this standard. For any dated referenced document, all subsequent amendments (excluding errata) or revisions are not applicable to this standard. However, parties to an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For any undated referenced document, the latest version applies to this standard.
GB/T19000 Quality Management System Fundamentals and Vocabulary (GB/T19000-2008, ISO9000:2005, IDT)
GB/T22116-2008 Enterprise Credit Rating Expression Method
GB/T22117 Basic Credit Terms

ICS03.120.10
National Standard of the People's Republic of China
GB/T ·237912009
General rules of grading enterprise quality credit2009-05-06Promulgated
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of ChinaStandardization Administration of China
2009-11-01Implementation
This standard is proposed and managed by China National Institute of Standardization. GB/T·23791--2009
Drafting units of this standard: China National Institute of Standardization, China Inspection Warner Quality Technology Center, State-owned Assets Supervision and Administration Commission (National) Commercial Credit Center. The main drafters of this standard are Ye Ruyi, Xian Kuitong, Dai Ying, Yin Jianjun, Zhou Li, Zhao Xiaotian, Gao Guan, Lin Junlian, Chang Yan, and Jiang Jiadong.范
General Rules for Enterprise Quality Credit Rating Classification
This standard specifies the requirements and basis for the classification of enterprise quality credit rating. This standard applies to the classification and evaluation of enterprise quality credit rating. 2 Normative References
GB/T 23791—2009
The clauses in the following documents become the clauses of this standard through the reference of this standard. For any dated referenced document, all subsequent amendments (excluding errata) or revisions are not applicable to this standard. However, the parties to an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For any undated referenced document, the latest version applies to the standard. GB/T19000 Quality Star Management System Fundamentals and Vocabulary (GB/T19000-2008, ISO9000:2005, IDT) GB/T22116-2008 Enterprise Credit Rating Expression Method GB/T 22117 Basic Credit Terms
3 Terms and Definitions
The following terms and definitions established in GB/T22117 and GB/T19000 apply to this standard. 3.1
Quality credit
The ability to gain and maintain trust in its quality Note: This ability is achieved by the enterprise in complying with relevant laws and regulations on quality, implementing standards, and fulfilling quality commitments (or fulfilling the needs or expectations of customers during the life cycle). 3.2
Quality credit risk bZxz.net
quality credit risk
The possibility of potential loss to customers due to quality credit issues, based on the purchase order, the supply of products
Note: The possibility of potential loss to customers due to violation of quality-related laws and regulations, failure to implement standards, failure to honor quality orders (or fulfill quality agreements), or failure of the provided products to meet customer needs or expectations. 3.3-
Quality credit grade quality credit grade reflects the degree of quality credit risk.
4 General
4.1 Enterprise quality grade classification and expression
Enterprise quality grade is divided into high to low grades according to the degree of quality credit and in accordance with the provisions of 4.1 in GB/T22116-2008. A, B, C, and D are four grades, each of which can be further divided into grades. The difference between each grade in the same grade is distinguished by the number of letters, with a maximum of three. The more letters there are, the higher the quality credit level (the lower the quality credit risk). For example, grade A can be divided into AAA, AA, and A.
4.2 Considerations for enterprise quality credit rating 4.2.1 The classification of enterprise quality credit rating should be determined based on the subjective wishes of the enterprise in terms of quality credit, product quality assurance capabilities, and performance results within a certain period of time.
Note: The specific time represented by "certain period of time" is determined based on the characteristics of the industry in which the enterprise is located, the length of the product life cycle, and the requirements of relevant laws and regulations. 1
GB/T 23791—2009
When the enterprise quality credit rating is subdivided, in addition to the above factors, the following principles should be followed:) On the basis of the basic requirements of the grade, the degree of certain requirements should be gradually strengthened, but the grade difference should be balanced, and other relevant requirements should be added on the basis of the basic requirements of the grade. When subdividing the quality credit of enterprises, the following requirements should be met: a)
Comply with the relevant laws and regulations on quality, and meet the requirements of statutory qualifications, administrative licenses, mandatory standards and mandatory certification.
-No record of unqualified product quality supervision and inspection;
-No record of production and operation of fake and inferior products;
-No record of false publicity of quality;
-No record of violation of quality commitment.
b) Attach importance to the management of quality credit, incorporate the improvement of quality credit level into its management concept and goals, and achieve continuous improvement of quality credit level through effective management of quality credit. Provide products in accordance with standards or contract requirements, with stable quality and high reputation, and no recent claims and returns due to quality problems; no quality incidents within a certain period of time.
Note 1: The specific time represented by "recently" can be determined according to the characteristics of the product and industry, relevant laws and regulations. Note 2: Quality accidents refer to unexpected events caused by product quality problems, including personal injury, property loss, adverse social impact, etc. According to the size of the loss or the degree of harm, quality accidents can be divided into general quality accidents and major quality accidents. ) The quality management system is sound and can track and monitor the quality status of products; attach importance to the construction of quality credit guarantee capabilities, and have sufficient resources such as human resources, financial resources, equipment and facilities; the technology is advanced and mature, with strong quality risk control and emergency response capabilities, and can provide product quality guarantees when necessary and can handle customer complaints in a timely manner. e) Actively assume social responsibilities and have no bad credit records in finance, taxation, business and environmental protection: focus on customer value, and customer satisfaction is at the leading level in the industry.
Quality credit classification requirements for 6B and other enterprises
Quality credit B and other enterprises should have a relatively small quality credit risk within a certain period of time, have the subjective willingness to maintain their quality credit level, the ability to ensure product quality, no recent record of bad quality credit behavior, and meet the following requirements: a) Comply with quality-related laws and regulations, and meet the requirements of statutory qualifications, administrative licenses, mandatory standards and mandatory certification. Recently:
No record of unqualified product quality supervision and inspection: no record of quality violations and violations;
No record of production and operation of counterfeit products: no record of false quality propaganda;
No record of behavior that violates quality commitments.
b) Attach importance to the management of quality credit and have the ability to honor its quality credit commitments. )
Provide products in accordance with the requirements of the standard or contract, with stable quality and no quality accidents in the near future. The quality management system is relatively sound; the quality credit guarantee capacity is emphasized, and the human, financial, equipment and facilities and other resources are relatively sufficient; the technology is highly mature, and has certain quality risk control and emergency response capabilities: it can handle customer complaints in a timely manner and solve claims and returns caused by quality problems.
GB/T 23791-2009
e) It can assume corresponding social responsibilities and has no bad credit records in finance, taxation, business and environmental protection; customer satisfaction is not lower than the average level of the industry.
7C and other enterprises quality credit classification basis
Quality credit C and other enterprises are those with greater quality credit risks in a certain period of time, and have weak subjective willingness to maintain their quality credit level, unstable product quality, low guarantee capacity, and have a record of bad behavior related to quality credit in the recent period, but no serious quality credit incidents have occurred, and no major personal harm, economic losses or adverse social impacts have been caused by quality credit behavior. When an enterprise commits any of the following acts, it can be classified as a quality credit grade C enterprise: a) An enterprise that implements administrative licensing management, implements mandatory standards and mandatory certification products, does not meet the requirements of administrative licensing, mandatory standards or mandatory certification, but meets the requirements through rectification within the prescribed period. b)
has a record of quality violations and irregularities in the recent period,However, it does not cause serious personal injury or economic loss. Product quality is unstable, the product quality is lower than the standard stated or promised by the enterprise, and there is a record of unqualified product quality supervision spot check or inspection in the recent period.
There is false propaganda on product quality, but it does not cause serious personal injury or economic loss. Quality complaints, claims and returns caused by corporate responsibility have not been resolved in a timely manner, and general accidents caused by quality problems have occurred.
Quality credit classification basis for enterprises such as D
Quality credit D enterprises are those with great quality credit risks in a certain period of time, and the enterprises produce and operate illegally, causing serious personal injury, economic loss or adverse social impact to the society and (or) customers. When an enterprise commits one of the following acts, it can be classified as a quality credit D enterprise: a
The legal qualification of the enterprise is invalid. Enterprises subject to administrative licensing management and products subject to compulsory certification do not meet the requirements of administrative licensing or compulsory certification, and still fail to meet the requirements within the prescribed rectification period. b) There are serious violations of laws and regulations on quality, and the administrative license or business license has been revoked or the case has been transferred to the judicial authorities. Products are produced without standards, counterfeit and inferior products are produced and sold in large quantities, and they have been punished by law enforcement supervision or failed quality supervision inspections.
Recently, false propaganda on product quality has been carried out, causing serious personal harm or economic losses to the society and (or) customers. Major quality accidents have occurred recently or quality accidents have occurred continuously, causing serious personal harm or economic losses to the society and (or) customers.
GB/T 23791-
Opinions of the General Administration of Quality Supervision, Inspection and Quarantine on Strengthening the Supervision of Enterprise Quality Credit, National Quality Supervision and Inspection and Quarantine [2006][]
No. 464
［2]］, Ye Ruyi Research Report on the Construction of my country's Quality Credit Supervision System Based on Evaluation Technology, 2008.[37. Jian Kuitong, Ye Ruyi. Research on enterprise quality credit supervision model and application based on product quality credit record. World Standardization and Quality Management 2008, (1)
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GB/T 23791-2009
Print date: August 20, 2009
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