other information
Release date:2010-11-10
drafter:Yang Yuexiang, Tang Wanjin, An Jingwen, Zheng Yuying, Li Jing, Wang Lizhi, Shi Xinyong, Liu Xia, Liu Hui, Ning Yan
Drafting unit:China National Institute of Standardization, China University of Mining and Technology (Beijing), China Textile Research Institute, China Building Materials Inspection and Certification Center, China Electronics Technology Standardization Institute,
Focal point unit:China National Institute of Standardization
Proposing unit:China National Institute of Standardization
Publishing department:General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China Standardization Administration of China
competent authority:China National Institute of Standardization
Some standard content:
ICS 03.120.99
National Standard of the People's Republic of China
GB/T25321—2010
Guidelines for manufacture management of safer consuncr products2010-11-10 Issued
Digital Anti-Injury
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China Standardization Administration of China
Including Product Partner Network ht
2011-05-01 Implementation
GB/T25321—2010
1 Scope
Terms and Definitions
·General Requirements·
Consumer Product Safety Strategy
Management Responsibilities
Document control
Internal evaluation
Corrective and preventive measures
Process summary
Design review
Purchasing control
Production control
Finished product inspection
Delivery control
After-sales service
References
Joint approval network ht+
This standard is proposed and registered by the China National Institute of Standardization. GB/T25321—2010
The drafting units of this standard are China National Institute of Standardization, China University of Mining and Technology (Beijing), China Textile Science Research Institute, China Building Materials Inspection and Certification Center, China Electronics Technology Standardization Institute, General Institute of Mechanical Science Research Institute. The main drafters of this standard are Yang Yuekui, Tang Fangjin, An Jingwen, Zheng Yuying, Li Jing, Wang Lizhi, Shi Xinyong, Liu Xia, Liu Hui and Ning Yan. The causes of personal injury caused by consumer products can generally be divided into three categories, namely, people, environment and consumer products themselves. Through long-term and extensive investigations, the following conclusions are drawn: It is difficult for most consumers to significantly change their usage habits in a short period of time to adapt to the use requirements of certain consumer products; it is impossible for most consumers to quickly improve their home environment to adapt to the use requirements of certain consumer products; improving consumers' knowledge level on the rational use of consumer products through education and training has limited effect in solving consumer product safety issues. Therefore, solving the problem of consumer product safety requires giving full play to the initiative of manufacturers. Compared with other organizations, manufacturers are more capable of considering human and environmental factors when designing and manufacturing consumer products, and significantly improving the safety of consumer products at a lower cost. This standard can be used alone or as a supplement to the manufacturer's quality management system, prompting them to form a more complete consumer product safety manufacturing management system to produce safer consumer products. ⅡbzxZ.net
http://foodmate.net1Scope
Guidelines for the Management of Safe Manufacturing of Consumer Products
GB/T 25321—2010
This standard identifies the factors related to consumer product safety in the manufacturing process of consumer products and provides guidance on controlling these factors. This standard is applicable to manufacturers of different types, sizes and providing different consumer products, and helps them establish, implement and maintain a management system for manufacturing safe consumer products.
2 Terms and Definitions
The following terms and definitions apply to this standard. 2.1
Consumer productconsumer product
Products sold to meet the living needs of members of society. 2.2
Design reviewdesign review
Consumer Product Safety) Evaluation of the design process of converting safety requirements into consumer product characteristics or specifications to determine whether the consumer product characteristics or specifications meet the safety requirements. 2.3
Foreseeable use analysisforeseeable use analysisAnalysis of the safety of consumer products under intended use and foreseeable misuse. 3 General requirements
3.1 Consumer product safety strategy
Manufacturers should issue a notice to the public to clearly state their consumer product safety strategy, publicize it inside and outside the company through various channels and methods, and always use it as the starting point for providing safe consumer products to the society. The consumer product safety strategy should at least include the following: a) Legal and voluntary factors to ensure consumer product safety; b) Consider the impact of design, production and sales processes on consumer product safety; c) Requirements for its suppliers and sellers. 3.2 Management Responsibilities
Manufacturers are responsible for ensuring that the consumer products they manufacture meet the safety requirements of relevant laws and regulations: The company should designate a member among its senior management and authorize the responsibility for:
a) Documenting the contents of this standard and incorporating it into the relevant management system; b) Implementing consumer product safety management:
c) Recalling defective consumer products;
d) Control of external documents related to consumer product safety. 3.3 Training
3.3.1 Scope of training
People in enterprises who are engaged in work related to consumer product safety should receive consumer product safety training. 3.3.2 Training methods
Consumer product safety training includes off-the-job training and on-the-job training. The training methods can be in various forms, such as video (audio), physical, Announcement 1
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GB/T25321—2010
or other media.
3.3.3 Training content
The training of personnel by manufacturers should be adapted to the complexity and sensitivity of the work they undertake, so that they understand the legal and regulatory requirements and the requirements stipulated by the enterprise in the process of design, manufacture, sale or service of consumer products related to consumer product safety, as well as the impact of the work they undertake on consumer product safety.
For example, the training content for senior management includes: a) the company's consumer product safety strategy;
6) the company's consumer product safety responsibilities;
the impact of consumer product safety on the company;
the procedures for designing, producing and selling safe consumer products and related management principles. d) The training content for design and development personnel includes: 6)
Known hazards of consumer products
Foreseeable use analysis
Methods for measuring and reading product safety
Consumer product safety standards
d) Case studies of consumer product safety accidents
The training content for sales personnel includes:
Safety requirements for use:
and the existence of fall hazards of consumer products;
and evaluation:
Knowledge of certificates and simplified safety testing methods. About safety
3.3.4 Training assessment
At the end of the training,
other forms of approval
will be used to evaluate the training effect. Those who are qualified may be issued a certificate of qualification or take appropriate measures immediately.
3.4 Document control
Consumer product manufacturers should control the components related to consumer product safety during the design, production and sales process to ensure that: a) the relevant documents involved are not changed, and a complete change record is formed; b) Change the document; Timely obtain external documents related to consumer product safety, especially laws, regulations and standards that contain mandatory safety requirements, to ensure that internal documents are consistent with them in terms of safety requirements. 3.5 Records
Implementation of the manufacturing safety consumer product management system should have complete and detailed records to timely discover safety hazards and trends, implement consumer product recalls when necessary, and effectively track the raw materials, parts and related operations involved. Manufacturers should at least keep the following records: e) Results of testing, experiments and calibration;
) Consumer complaints, comments and related behaviors: Activities carried out by the enterprise to eliminate consumer product defects and improve the management system; d) The position of consumer products in the production, processing or sales system, so that the book can be recalled in a timely and effective manner when necessary; e) Records required by relevant laws, regulations and standards. 3.6 Internal evaluation
3.6.1 Compliance evaluation
The manufacturer shall establish, implement and maintain procedures to evaluate the compliance of the safety of consumer products it produces, including: a) Evaluation of whether the applicable legal and regulatory requirements are derived; b) Evaluation of whether the consumer product safety requirements in the signed agreement are met; 2
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c) Evaluation of whether the consumer product safety requirements are met. The manufacturer shall keep records of the evaluation results. 3.6.2 Internal audit
According to the pre-planned schedule, the consumer product safety manufacturing management system shall be audited to ensure that: a) it complies with the requirements of this standard;
b) it is effectively implemented and maintained.
GB/T 25321—2010
To ensure the fairness of the audit, the auditor shall not review his own work. The audit results shall be recorded and properly notified within the enterprise. If necessary, corrective measures or preventive measures shall be taken. 3.7 Corrective and preventive measures
In order to prevent the supply of potentially hazardous consumer products to consumers, manufacturers shall take timely corrective measures when necessary. These measures include:
Find the causes of the hidden dangers of consumer products;
Dispose of consumer products with safety hazards in a timely and thorough manner from production and sales; Establish and maintain an effective reporting system to enable senior management of enterprises to promptly understand the safety hazards of consumer products and the possible causes of these hazards;
The laws and regulations on consumer product safety in China; If unregistered consumer products that may cause serious safety hazards are found, they shall be reported to relevant government departments and relevant institutions in a timely manner. 4 Process requirements
4.1 Design review
4.1.1 Foreseeable use analysis
Foreseeable use only requires the use of effective consumer product evaluation methods and standards. When evaluating, a series of standards can be used to measure consumer products that have been accepted by a large number of consumers, or the group standards of consumer products or similar consumer products can be used for measurement. The evaluator should: a) determine the use environment
b) set the age, physical condition, cognitive ability, etc.) ) analyze the way of using the commercial product
In the process of foreseeable use analysis of consumer products, use system analysis methods
iii) (such as potential failure mode and effects analysis, barrier tree analysis method, etc.) to find all hazards and conduct a comprehensive analysis of injury data and safety research reports. 4.1.2 Group Review
The manufacturer shall form a consumer product safety design review group under the leadership of senior management to undertake the review of consumer product safety design. The review group shall at least include:
2) Quality department personnel;
b) Sales department, after-sales service department and maintenance department personnel; C) Personnel who ensure that consumer products comply with relevant laws, regulations and standards. If necessary, it may be considered that the safety of consumer products be evaluated by accredited laboratories or other institutions. Records of the review results and any necessary corrective and preventive measures shall be maintained. 4.2 Purchasing Control
Since raw materials and components may have an impact on the safety of consumer products, consumer product manufacturers shall control their suppliers. Control activities include:
The design requirements and safety requirements for raw materials and parts provided by suppliers should be clearly and accurately stated in the procurement documents, including applicable legal and regulatory requirements and relevant standard requirements to ensure their compliance: http://natenetmm+ooenGB/T 25321-2010b) Evaluate suppliers and select suppliers with the ability to provide raw materials and parts that meet the requirements:) To ensure that the raw materials and parts provided by the supplier meet the specified requirements, if necessary, inspect the supplier's facilities, equipment, operating procedures and auxiliary processes (such as inspection, packaging, storage and delivery, etc.), and check relevant records;) If the supplier's raw materials and parts have a situation that may cause safety problems for the final consumer product, the supplier should promptly inform the manufacturer. If necessary, the manufacturer should take corrective or preventive measures in a timely manner. 4.3 Production Control
4.3.1 General
Each link in the production process has different impacts on the safety of consumer products. Manufacturers should focus on the links that have a greater impact on the safety of consumer products.
4.3.2 Materials
Raw materials, semi-finished products or finished products shall meet the design requirements and be controlled by the following methods: a) Purchase from qualified suppliers in accordance with the requirements of 4.2; b) For materials that may cause safety hazards to consumer products during transportation, storage and production and processing, the manufacturer shall verify when appropriate to ensure compliance with the specified requirements.
e) During transportation, storage and production and processing, materials shall be clearly marked and confirmed through relevant records, labels or other means before transfer, handover or use. 4.3.3 Procedures
Except for simple operations that do not require explanation, all operations that affect the safety of consumer products shall be provided to the corresponding operators in the form of written documents, and ensure that they fully understand the contents of the documents, including: a) work instructions;
b) operation list;
c) inspection record sheet;
d) maintenance record sheet;
e) test procedures;
D process specifications, etc.
Where necessary, the procedure may also specify:
a) Equipment to be used for specific operations;
b) Records for tracing personnel's operating behaviors; c) Forms for recording quantitative data.
4.3.4 Facilities
The design and production process of different consumer products require equipment and tools of different precisions, and their precisions should be adapted to product requirements. Manufacturers should arrange and use various types of equipment and tools with matching precisions according to consumer product safety requirements to ensure that the safety of the final consumer products is in compliance with requirements.
4. 3.5 Processing
Manufacturers should ensure that the entire processing process is carried out under controlled conditions to reduce the adverse effects of operating factors on the safety of consumer products. This mainly includes the control of equipment, operating methods and personnel qualifications: a) Check whether the equipment continues to meet the processing requirements; b) Supervise whether the operating process complies with the prescribed procedures; c) Confirm that the operator is competent for the corresponding work. The control of the processing process should be recorded and maintained. 4.3.6 Correction
When a consumer product is determined to have a safety hazard, it should be corrected. The control level of the corrective operation process should not be lower than the control level of the original production operation process. When appropriate, it may include: GB/T 25321-2010
) After a part of a consumer product is replaced, it should be tested for safety to ensure that the risk has been effectively reduced and controlled; b) Arrange more skilled operators, use more accurate equipment and better materials:) When the correction process is outsourced, the outsourcing party and related processes should be effectively controlled. The above correction process should be documented to ensure effective control. 4.3.7 Working environment
The production of safe consumer products is determined by many internal factors, among which a working environment that meets the requirements is a necessary condition for the production of safe consumer products, such as good lighting and controllable temperature and humidity. 4.3.8 Handling and storage
The raw materials, semi-finished products or finished products used in production should be handled, packaged and stored in a way that prevents damage and creates new safety risks. For raw materials, semi-finished products or finished products that have a shelf life and require certain storage conditions, the storage conditions should be checked regularly and their shelf life should be confirmed before use.
Precautions for handling, packaging and storage of raw materials, semi-finished products or finished products: should be explained in the relevant work instructions. 4.4 Finished product inspection
4.4.1 Inspection and testing
Consumer products should be inspected and tested before sale to ensure that they meet the specified requirements. In the inspection and testing, the following should be considered: a) When it is not possible to inspect the components inside the consumer product, inspection and testing should be carried out before assembly. Especially for process materials, inspection and testing should be carried out before use; b) Documented inspection and testing procedures should be formulated and ensured that all personnel engaged in this work understand them accurately; b) Record and save the results of inspection and testing. 4.4.2 Sampling
In addition to the key performance of consumer products or relevant standards requiring inspection and testing of each component of consumer products, manufacturers can use statistical techniques for inspection, testing, process control and technical review. When hanging samples, the following should be considered: a) The sampling procedure complies with the standards and corresponding preventive measures; bh) When different sampling plans are adopted, the statistical characteristics and procedural details of the plan should be recorded. 4.5 Delivery Control
4.5.1 Delivery Method
The manufacturer should control the delivery method. If the manufacturer outsources the delivery process, the manufacturer should provide the outsourcing party with the current and effective delivery procedures and ensure that they are effectively implemented under the control of the manufacturer. 4.5.2 Packaging and Transportation
Manufacturers should control packaging and transportation, including: a) selecting appropriate packaging materials;
b) designing and using packaging methods to prevent consumer goods from being damaged during transportation; c) selecting transportation methods that are suitable for the characteristics of consumer goods. 4.5.3 Installation
The manufacturer shall control the installation method and process to ensure that the consumer products after installation meet the safety requirements, including:) Prior confirmation of the installer and the installation procedure; b) Reasonable labeling of components and spare parts: 4.6 After-sales service
In order to ensure the safety of consumer products, after-sales service shall at least include the following: a) Guiding consumers to correctly install, reasonably use and maintain consumer products by providing instruction manuals or other means: 5
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GB/T25321—2010
b) Informing consumers in advance of the information channels for obtaining after-sales service;) Describing in written form the measures taken for defective consumer products, including recall policies and procedures;) In the event of defects or failures in consumer products, The extent of possible personal injury or property loss to consumers, and timely provision of appropriate after-sales services. If necessary, the following should also be included: a) Establish and maintain a consumer product safety information collection channel; b) Establish and maintain a defective consumer product traceability system, http://foodmate.net[2.] References GB/T25321—2010 U.S. Consumer Product Safety Commission. Handbook for nanofiguring safer consumer products. 2oos, 7. GB/T19000—2008 Quality Management System Fundamentals and Vocabulary (ISO9000: 20C5, IDT)[3_ GB/T 100012008
Quality Management System Requirements (ISO9001:2008IDT)http://foodmate.netGB/T25321-2010
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People's Republic of China
National Standard
Guide to the safe manufacturing management of consumer products
GB/T253212613
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