GB/T 34058-2017 E-commerce Credit B2B Network Transaction Seller Credit Evaluation Index GB/T34058-2017 |tt||Standard compression package decompression password: www.bzxz.net
This standard specifies the basic principles, credit evaluation elements and credit evaluation indicators for selecting B2B network transaction seller credit evaluation indicators. This standard is applicable to the evaluation of the credit status of B2B network transaction sellers in e-commerce.

ICS03.080.99bzxz.net
National Standard of the People's Republic of China
GB/T34058-2017
E-commerce credit
B2B network transactions
Seller credit evaluation index
E-commerce credit--Seller credit evaluation index in B2B network transactions2017-07-31Issued
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of ChinaStandardization Administration of China
2018-02-01Implementation
1 Scope
Normative references
Terms and definitions
Basic principles
Evaluation elements
Basic information
Qualification information
Business management information
Social credit record
Online transaction information
Evaluation information
Evaluation indicators
References
GB/T34058—2017
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This standard was drafted according to the rules given in GB/T1.1-2009. This standard is proposed and managed by the National Technical Committee for Social Credit Standardization (SAC/TC470). GB/T34058—2017
The drafting units of this standard are: China National Institute of Standardization, Zhongda Xinan Energy Credit Management Co., Ltd., Changshu Garment City Group Co., Ltd., Institute of Automation, Chinese Academy of Sciences, Jiangsu Changshu Garment City Management Committee, Changshu Zhongfu E-commerce Industrial Park Co., Ltd., China Article Numbering Center, Beijing Jingdong Century Trading Co., Ltd. The main drafters of this standard are: Li Xianghua, Zhou Li, Deng Yunhua, Lin Zhusheng, Zhang Shuwu, Gu Xinxin, Ye Ruyi, Jiang Zhou, Meng Cuizhu, Ni Junfeng, Wang Shangshu, Yuan Li.
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GB/T34058—2017
In recent years, with the rapid development of e-commerce, people's dependence on online transactions has increased, so the standardization of the online transaction environment has become more and more important. Due to the asymmetry of commodity (service) transaction information in the process of online transactions, transactions face many uncertain risks. Therefore, the establishment of a scientific and applicable online transaction credit evaluation index system is an important measure to solve information asymmetry and effectively avoid transaction risks.
In online transactions, the credit evaluation indicators of different types of entities under different business models are not the same. The establishment of this standard aims to standardize the credit evaluation indicators of sellers under the B2B online transaction model. IV
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1 Scope
E-commerce credit
Month B2B online transactions
Seller credit evaluation indicators
GB/T34058—2017
This standard specifies the basic principles, credit evaluation elements and credit evaluation indicators for selecting B2B online transaction seller credit evaluation indicators. This standard is applicable to the evaluation of the credit status of B2B online transaction sellers in e-commerce. Note: The seller is the party that sells goods in B2B online transaction activities. 2 Normative references
The following documents are indispensable for the application of this document. For dated references, only the dated version applies to this document. For undated references, the latest version (including all amendments) applies to this document. GB/T22117 Basic terms of credit
3 Terms and definitions
Terms and definitions defined in GB/T22117 and the following terms and definitions apply to this document. 3.1
Credit evaluation
Credit evaluating
An organized behavior of evaluating the willingness, ability and performance of the evaluated object to fulfill the contract based on corresponding indicators and evaluation methods, and expressing its credit status with symbols or scores. 3.2
B2B network transactions
B2B network transactions
Network transactions in which enterprises with legal person qualifications conduct commodity (service) transactions with other enterprises on the e-commerce platform operated by a third party, or enterprises establish a trading platform and provide commodities (services) to other enterprises. 4 Basic principles
4.1 Sufficiency
The evaluation indicators should include key information that can reflect the credit of the seller in B2B network transactions, and should be able to generally reflect the credit status of the seller. 4.2 Systematicity
Evaluation indicators should be independent and complementary to each other to form a complete system. 4.3 Operability
Evaluation indicator data should be collectable, identifiable and usable. 1
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GB/T34058—2017
5 Evaluation elements
5.1 Basic information
Information indicating the basic situation of the seller of B2B network transactions or the seller's survival status. Basic information includes: identity identification information, historical evolution, business scale, operation team and other information. 5.2 Qualification information
The necessary qualifications required by laws and regulations and certification information related to operations of the seller entity of B2B network transactions. Qualification information includes: administrative license information, certification information and other qualification information. 5.3 Business management information
Information reflecting the current status and development prospects of business management of B2B online transaction sellers. Business management information includes: business commodity information, product sales qualifications, price fulfillment information, logistics distribution information, online payment information, after-sales service information, business capability information, and information about affiliated companies or institutions.
5.4 Social credit record
Information related to the credit of B2B online transaction sellers held by government departments or social institutions. Social credit records include: administrative supervision information, court judgments and execution information, social responsibility information, honor information and other social credit records. 5.5 Online transaction information
Information related to transactions or buyers obtained by B2B online transaction sellers during online transactions. Such as transaction scale, implementation status, and protection of the buyer's business information or trade secrets. Online transaction information includes: transaction volume, transaction amount, transaction dispute resolution, recent transaction time, buyer information protection status and information disclosure status. 5.6 Evaluation information
Evaluation given by stakeholders on the performance of B2B online transaction sellers in e-commerce activities. Comprehensive credit evaluation of B2B online transaction sellers by third-party credit service agencies, etc. Evaluation information includes: third-party evaluation information, buyer evaluation information, other evaluation information, complaints and handling information, etc. Note: Stakeholders generally refer to individuals or organizations that have an interest in any decision or activity of B2B online transaction sellers. 6 Evaluation indicators
Credit evaluation indicators are a further refinement of the credit evaluation factors of sellers. The credit evaluation indicators of B2B online transaction sellers are shown in Table 1. Table 1 Credit evaluation indicators of B2B online transaction sellers Evaluation factors
Basic information
Evaluation indicators
Identification information
Historical evolution
Including industrial and commercial registration or filing information, B2B online transaction sellers (hereinafter referred to as sellers) obtaining qualifications on the online platform, etc.
The development and change process of the enterprise or organization, reflecting the qualifications of the enterprise or organization. For example: indicators that have a significant impact on business operations, such as increase in registered capital, introduction of major investors, and adjustment of industrial structure.
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Evaluation factors
Basic information
Qualification information
Business management information
Social credit record
Online transaction information
Evaluation indicators
Business scale
Operation team
Administrative license information"
Certification information
Other qualification information
Business commodity information
Product sales qualification
Price performance information
Logistics and distribution information
Online payment information
After-sales service information
Business capability information Information
Information on related companies or institutions
Administrative supervision information
Court judgments and execution information
Social responsibility information
Honor information
Other social credit records
Transaction volume
Transaction amount
Transaction dispute handling
Latest transaction time
Table 1 (continued)
GB/T340582017
Information reflecting the size of the enterprise or organization, such as the number of employees, sales, and asset status Basic information and credit information of major investors, legal representatives, general managers, and financial managers, reflecting the credit status of individuals in the enterprise's operating team When necessary, information on related activities permitted by the national administrative authorities Goods, services, or management certified by relevant institutions Information on the management system, etc. Information on other qualifications of the seller, such as the business authorization, etc. Various information related to the goods (services) being operated Qualification information for selling a certain type of product (service) issued by relevant management departments The completeness and transparency of the price description of the goods (services), and the seller's fulfillment of the agreed price
Logistics and delivery information provided for the transaction parties to reach a transaction, including the selection of logistics service providers and the safety and timeliness of the delivery of goods (services). Payment information provided for the transaction parties to reach a transaction, including the convenience and security of payment.
Services such as returns, exchanges and post-maintenance provided after the goods (services) are sold. Information on the seller's profitability, debt-paying ability, growth ability, and operating ability, mainly including financial status information such as asset-liability information, cash flow information, and profit and loss information. Information about enterprises or institutions associated with an enterprise or organization. The categories of associated relationships include: family business, parent-subsidiary, investment association, guarantee association, investor association, senior management association, guarantor association, etc.
Regulatory information includes business administration information, tax information, credit information and quality information. Among them, business administration information includes contract performance information, abnormal operation information, administrative penalty information, etc.; tax information includes seller's tax payment record, tax credit rating and other information; credit information includes seller's loan information, credit rating given by financial institutions and other information; quality information includes product quality supervision spot checks, inspections and records of violations of laws and regulations, and other court judgment information related to the seller, as well as public or compulsory execution information; wage payment, social security, labor management, environmental protection and public welfare funding information; and honors obtained by the seller. For example: the title of "abiding by contracts and keeping credit", trademark honor, legal representative honor, advanced taxpayer, civilized unit, social welfare title and other information related to the seller's credit recorded by other social institutions. The types of goods (services) used for transactions, and the total number of goods (services) sold within the specified period, calculated according to the minimum transaction unit specified in the transaction, excluding the number of goods (services) whose transactions were cancelled.
The total amount of goods (services) sold within the specified period, excluding the amount of goods (services) whose transactions were cancelled.
Disputes arising from the quality of goods (services), fulfillment of commitments, deposits, logistics, payment, etc. during the transaction, and the status of dispute resolution. The completion time of the last transaction order in the online transaction record3
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GB/T34058-2017
Evaluation factors
Online transaction information
Evaluation information
Evaluation indicators
Buyer information protection status||t t||Information disclosure status
Third-party evaluation information
Buyer evaluation information
Other evaluation information
Complaint and handling information
Table 1 (continued)
Whether the seller leaks the buyer's information or uses the buyer's information for profit or other purposes Disclosure of the corresponding information in accordance with the requirements of relevant regulations or standards, including the timeliness and adequacy of disclosure
Evaluation information of the seller by the third-party credit service agency Information on the buyer's evaluation of the seller's goods (services), logistics and other services, reflecting the contract performance of the enterprise in e-commerce activities Evaluation of the performance of B2B network transaction sellers in e-commerce activities by other stakeholders
Reflects the complaints against the enterprise's sellers in e-commerce activities, including information on quality and service, customer information and transaction data management, and the seller's handling of such information Applicable to projects that must be licensed in the business scope of the enterprise's business license. Applicable to institutions or enterprises that need to undergo qualification certification. 4
GB/T23794—2015
GB/T29622—2013
SB/T10518—2009
References
Enterprise Credit Evaluation Index
E-commerce Credit
Seller Transaction Credit Information Disclosure Specification
E-commerce Model Specification
GB/T34058—2017
GB/T34058-2017
People's Republic of China
National Standard
E-commerce Credit B2B Network Transaction
Seller Credit Evaluation Index
GB/T340582017
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First Edition July 2017
First Printing July 2017
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