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GB/T 15971-1995 Tour guide service quality

Basic Information

Standard ID: GB/T 15971-1995

Standard Name: Tour guide service quality

Chinese Name: 导游服务质量

Standard category:National Standard (GB)

state:in force

Date of Release1995-01-02

Date of Implementation:1996-06-01

standard classification number

Standard ICS number:Sociology, services, organization and management of companies (enterprises), administration, transportation >> 03.080 Services

Standard Classification Number:>>>>A16

associated standards

Publication information

publishing house:China Standards Press

other information

Release date:1995-12-25

Review date:2004-10-14

Drafting unit:China International Travel Service Head Office

Focal point unit:National Tourism Standardization Technical Committee

Publishing department:State Bureau of Technical Supervision

competent authority:National Tourism Administration

Introduction to standards:

This standard specifies the quality requirements for tour guide services and proposes principles for handling several issues in the tour guide service process. This standard applies to the tour guide services provided by various travel agencies in the process of receiving tourists. GB/T 15971-1995 Tour Guide Service Quality GB/T15971-1995 Standard Download Decompression Password: www.bzxz.net