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Establishment and functional requirements of community commercial facilities

Basic Information

Standard ID: GB/T 37915-2019

Standard Name:Establishment and functional requirements of community commercial facilities

Chinese Name: 社区商业设施设置与功能要求

Standard category:National Standard (GB)

state:in force

Date of Release2019-08-30

Date of Implementation:2020-03-01

standard classification number

Standard ICS number:Household and commercial equipment, entertainment, sports >> 97.130 Store facilities

Standard Classification Number:General>>Economy, Culture>>A12 Supply and Use Relationship

associated standards

Publication information

publishing house:China Standards Press

Publication date:2019-08-01

other information

drafter:Zhang Lijun, Wang Jinghong, Shao Kuoyi, Wang Hu, Yu Tianfa, Chen Liping, Cao Yuji, Quan Bin, Zhang Kai, Miao Xiaoyong, Ren Ge, Zhang Fusheng, Chen Chuwei, Zuo Yongquan, Hou Junya, Zhang Ruohan, Li Tan, Wei Bo, Fan Yanru, Li Jiajia

Drafting unit:China UnionPay Co., Ltd., China General Chamber of Commerce, Jingzhong (Xiamen) Technology Service Co., Ltd., Yantai Municipal Bureau of Commerce, Beijing Pinyou Interactive Information Technology Co., Ltd., Beijing Xiaomaipu Technology Development C

Focal point unit:China General Chamber of Commerce

Proposing unit:China General Chamber of Commerce

Publishing department:State Administration for Market Regulation National Standardization Administration

Introduction to standards:

Standard number: GB/T 37915-2019 Standard name: Establishment and functional requirements of community commercial facilities English name: Establishment and functional requirements of community commercial facilities Standard format: PDF Release time: 2019-08-30 Implementation time: 2020-03-01 Standard size: 765K Standard introduction: This standard specifies the classification of community commerce and the requirements for the functional matching of facilities This standard is applicable to the establishment of commercial facilities in new communities, and can also be used as a reference for the renovation of commercial facilities in old communities. 2 Normative reference documents The following documents are essential for the application of this document. For all referenced documents with dates, only the versions with dates apply to this document. For any undated referenced document, the latest version (including all amendments) shall apply to this document. B/T17110 Requirements for shopping environment and marketing facilities for stores GB50180 Standard for planning and design of urban residential areas 3 Terms and definitions The following terms and definitions shall apply to this document. Community commerce A territorial business form that mainly serves residents in residential areas where urban residents are relatively concentrated, aims to facilitate residents' basic living consumption, and provides goods and services needed for daily life. Community commercial complex A large-scale comprehensive commercial facility that is centrally set up in the center of one or more communities to meet the comprehensive living consumption needs of residents and some mobile consumers Community convenience commercial center
This standard specifies the classification of community commerce and the requirements for the matching functions of facilities. This standard is applicable to the establishment of commercial facilities in new communities, and can also be used as a reference for the renovation of commercial facilities in old communities.


Some standard content:

ICS97.130
National Standard of the People's Republic of China
GB/T37915—2019
Establishment and functional requirements of community commercial facilities
Issued on 2019-08-30
State Administration for Market Regulation
Standardization Administration of the People's Republic of China
Implemented on 2020-03-01
This standard was drafted in accordance with the rules given in GB/T1.1—2009. This standard was proposed and managed by the China General Chamber of Commerce. GB/T37915—2019
The drafting units of this standard are: China UnionPay Co., Ltd., China General Chamber of Commerce, Jingzhong (Xiamen) Technology Service Co., Ltd., Yantai Municipal Bureau of Commerce, Beijing Pinyou Interactive Information Technology Co., Ltd., Beijing Xiaomaipu Technology Development Co., Ltd., Shenzhen Standa Consulting Service Co., Ltd., Shandong Xidi Industrial Co., Ltd., Beijing Jingbangda Trading Co., Ltd., Tianjin Yuetan Modern Commercial Group Co., Ltd., Shanghai Mochen Enterprise Management Co., Ltd., Chongqing Municipal Commission of Commerce, Tangshan Municipal Bureau of Commerce. The main drafters of this standard are: Zhang Lijun, Wang Jinghong, Shao Kuoyi, Wang Hu, Yu Tianfa, Chen Liping, Cao Yuji, Quan Bin, Zhang Kai, Miao Xiaoyong, Ren Ge, Zhang Fusheng, Chen Chuwei, Zuo Yongquan, Hou Junya, Zhang Ruoha, Li Tan, Wei Bo, Fan Yanru, Li Jiajia. I
1 Scope
Community commercial facility settings and functional requirements
This standard specifies the classification of community commerce and the requirements for the functional matching of facility settings. GB/T37915—2019
This standard applies to the establishment of commercial facilities in new communities, and can also be used as a reference for the renovation of commercial facilities in old communities. 2 Normative references
The following documents are indispensable for the application of this document. For any dated referenced document, only the dated version applies to this document. For any undated referenced document, the latest version (including all amendments) applies to this document. GB/T17110 Requirements for shopping environment and marketing facilities for stores GB50180 Standards for planning and design of urban residential areas 3 Terms and definitions
The following terms and definitions apply to this document. 3.1
Community commerce
community commerce
A territorial commercial form that mainly serves residents in residential areas where urban residents are relatively concentrated, aims to facilitate residents' basic living consumption, and provides goods and services needed for daily life. 3.2
Community commercial complex
Community commercial complex is a large-scale comprehensive commercial facility set up in the center of one or more communities to meet the comprehensive living consumption needs of residents and some mobile consumers.
Community convenience commercial center
Community convenience commercial center provides the goods and convenient services necessary for the daily life of residents in the community, and sets up relatively concentrated and complete, complex and medium-sized community commercial facilities.
Street commerce
A small and micro community commercial form that is relatively dispersed and corresponds to the number of residents, convenient for residents to purchase daily necessities and services nearby, and provides the living services required by residents. 3.5
Essential formats and services
Community commercial formats and services set up to meet the daily basic living needs of residents 3.6
Supplementary formats and services
supplementary formats and services are selectively supplemented to meet the diverse and personalized living consumption needs of residents. 1
GB/T37915—2019
Improve the business format and servicesOn the basis of meeting the daily basic living needs of residents and the diversified and personalized life consumption needs and improving the quality of life of residents, choose to use new operating models, new technologies and other innovative service facilities. 4 General requirements for community commerce
The setting of community commercial facilities should be coordinated with the overall urban planning and commercial network planning, with reasonable layout, adapted to local conditions, and coordinated with the environment. 4.1
||4.2 The construction scale of community commercial facilities should match the size of the community population, the building area of ​​community commercial facilities should meet the requirements of GB50180, and the business format combination should be reasonable. 4.3 The basic requirements for the shopping environment of the storefronts and in-store business premises of large and medium-sized retail facilities in community commerce, the configuration of marketing facilities, sales units and marketing facilities should meet the requirements of GB/T17110. 4.4 The construction of community commercial facilities should be based on the principle of facilitating life. The site selection and operation should facilitate the consumption of community residents and should not interfere with the lives of residents.
4.5 The establishment of community commercial facilities should be coordinated with other public service facilities such as banks, post offices, and community health service stations. 4.6 Community commercial enterprises should operate legally, meet relevant laws and regulations, technical conditions for opening, and food safety, and ensure convenience. 4.7 Community commercial enterprises are encouraged to adopt safe and legal non-cash payment tools such as bank cards on the premise of accepting cash payments, and safeguard the right of the people and consumers to choose between cash payment and electronic settlement. See Appendix A for cashiers and corresponding electronic settlement requirements for community commercial enterprises.
4.8 Community commercial enterprises should provide convenient payment points to support self-service payment services for public payment items such as coal, water, electricity, communication fees, and traffic fines.
Community commercial facilities should have barrier-free facilities. 4.9
4.10 When setting up community commercial facilities, consideration should be given to advocating and cultivating green consumption awareness among community residents. 4.11 Community commercial enterprises should comply with relevant laws and regulations during the data collection and application stages. 4.12 Community commercial enterprise employees should follow service standards and receive pre-job and on-the-job training. 4.13 The setting of large and medium-sized community commercial facilities shall refer to SB/T11135, and shall be equipped with the concepts of environmental protection, health and safety, implement the three-in-one measures of energy conservation and emission reduction, green product sales and waste recycling, and be able to continuously improve and reduce the impact on the environment. 5 Classification and configuration of community commerce
Classification of community commerce
Community commerce can be divided into community commercial centers, residential community commerce and neighborhood commerce according to the size of the residential population and the service radius. The setting scale of community commerce at all levels refers to Table 1.
Scale of community commerce
Community commercial complex
Community convenience commercial center
Neighborhood commerce
Service population
Service radius
Per capita commercial area
(Building area)
0.45~0.57
0.15~0.37
Scale of commercial setting
(Building area)
5.2 Community commerce configuration
GB/T37915—2 019
5.2.1 Community business settings and business configurations refer to GB/T18106, retail business classification. The spatial layout of community business should fully consider the convenience of community residents' consumption, reasonably set the service radius and number of community business outlets, and reach convenience stores, convenience stores, grocery stores, breakfast shops, etc. within 5 minutes on foot. Non-motor vehicles can reach community fresh supermarkets, vegetable markets, restaurants, beauty salons, laundries, pharmacies, repair shops, etc. within 10 minutes, and motor vehicles can reach community shopping centers within 15 minutes. 5.2.2 The functional requirements of various formats of community commercial shopping services should meet the requirements of Table 2. Table 2 Functions and combination of various formats of community commercial shopping services Serial number
Convenience store
Large supermarket
Warehouse-style membership store
Specialty store
Specialty store
Smart convenience
Community shopping
Complex
Vegetable market
Fresh supermarket
Refer to GB/T18106
Located in a closed business district or closed community, with an area of ​​20m2~30m2
, and can accommodate 500~1000 kinds of
Business area is 10000m2~
45000 m2 or less
The building area of ​​the vegetable market is ≥150m
The business area is 300m2~3000m,
of which the fresh food area is greater than 1/3
The form of commodity sales
is mainly open shelf self-selection, and the settlement is unified at the cashier
Self-selection sales, separate exits and entry, unified settlement at the cashier
Self-selection sales, separate exits and entry, unified settlement at the cashier
Self-selection sales, separate exits and entry, unified settlement at the cashier
Taking convenience as the starting point, it supports the use of Internet of Things and artificial intelligence without the intervention of staff. By means of big data and other technical means, consumers can independently complete the sales and purchase process of goods and enjoy convenient services. Each rental store operates independently, adopts a combination of stall sales or open shelf sales, adopts a combination of online and offline and various settlement methods, and has service functions. The business hours are more than 16 hours, and auxiliary facilities for ready-to-eat food are provided, and multiple service items are opened. The business hours are more than 12 hours. No less than 40% of the business area is set up. ||Parking lot
Equipment of parking lots equivalent to the business area
With the ability to provide 7×24h uninterrupted service, and if conditions permit, it can also be expanded
to provide convenient services other than selling goods
100 to 500 parking spaces
Provide safe and fresh vegetables,
eggs, meat, milk and other agricultural and sideline products every day
Provide meat, eggs, vegetables, milk, aquatic products, processed food, etc.
5.2.3 The types and functions of community commercial shopping services and residents' life services should meet the requirements of Table 3. For the types of business formats, please refer to Appendix B. 5.2.4 Community commerce should have two basic functions: shopping services and living services required by residents in their daily lives. It should be adapted to the population structure of the residential area and the residents’ consumption habits, consumption levels and consumption patterns, and should be continuously improved as the living standards of residents improve. 5.2.5 Community commercial centers should be located in areas with convenient transportation and relatively concentrated flow of people. They can be combined with rail transit hubs and laid out and set up along the main roads of residential areas.
5.2.6 Chain operation enterprises should play a leading role in community commercial operations. 5.2.7 Community commercial enterprises should use unmanned electronic convenience equipment and provide online services and door-to-door delivery services at the same time. 3
GB/T37915—2019
Community commerce
Community commerce
Complex
Community convenience
Commercial center
Neighborhood commerce
Table 3 Types and functional requirements of community commerce shopping and residents’ life service formats Shopping services
Necessary formats
and services
Fresh supermarkets (vegetable markets), convenience stores, specialty stores,
specialty stores, online stores, smart convenience stores |tt||convenience facilities, etc.
supermarkets, vegetable markets, fresh food supermarkets, convenience stores,
intelligent convenience facilities, nurseries, etc.
small supermarkets, convenience stores (supplementary formats of grocery stores and service
warehouse membership stores, specialty stores, professional stores, telephone shopping, unmanned electronic convenience facilities
online stores,
specialty stores, specialty stores,
Specialty stores, telephone shopping, unmanned electronic convenience equipment, etc., specialty stores, mobile vegetable carts, unmanned electric stores) convenience vegetable stores, smart convenience neutron convenience facilities, etc., promotional formats and services, bookstores, sports and fitness services, commercial banks, essential formats and services, catering services catering, catering delivery services, take-out food delivery services, home services, laundry services, haircuts and beauty services, childcare, etc. catering services, catering delivery services, take-out food delivery services, home services, laundry services, haircuts and beauty services, childcare, etc. Food delivery service, residents' life service, supplementary business formats and services, computer and auxiliary equipment repair service, automobile repair and maintenance service, moving service, residents' pet service, cleaning service, recycling of renewable resources, photography enlargement and printing service, computer and auxiliary equipment repair service, residents' pet service, Cleaning services, recycling of renewable resources, automobile repair and maintenance services, household appliance repair services, moving services, bathing services, photography, enlargement and printing services, dining services, laundry services, dyeing services, household services, computer and auxiliary equipment repair services, residential pet services, cleaning services, recycling services Resource recovery and improvement business formats and services pharmacies, cafes, flower shops, shared services, other business formats and services, express delivery services, health check-up services, nursing agency services, elderly and disabled care services, social care and assistance services, real estate agency services, commercial ||Banking services,
Basic postal
services,
cultural services for the masses,
travel agency services
Appendix A
(Informative Appendix)
Requirements for cashiers in community commercial enterprises and electronic settlement in community commercial enterprisesA.1 Requirements for cashiers in community commercial enterprises GB/T37915—2019
A.1.1 Cashiers in community commercial enterprises should have a junior high school education or above, have certain learning and calculation abilities, flexible fingers and arms, and coordinated movements.
A.1.2 Personnel engaged in cashier work in community commerce must have basic professional ethics, abide by laws and regulations, be rigorous and dedicated, and be polite to customers. A.1.3 Personnel engaged in cashier work in community commerce must be able to count and collect cash delivered by customers, and have basic RMB anti-counterfeiting identification skills.
A.1.4 Personnel engaged in cashier work in community businesses should be proficient in using cash registers, bank card acceptance terminals and other equipment, and master the skills of sign-in, consumption, return, settlement and other operations.
A.1.5 Personnel engaged in cashier work in community businesses should understand the rules of in-store marketing activities and the corresponding payment, reconciliation, registration and other operation methods.
A.2 Requirements for electronic settlement of community commercial enterprises
A.2.1 Community commercial enterprises involved in online payment, prepaid card issuance and acceptance, bank card acquisition and other payment services should choose qualified banking financial institutions or non-financial institutions holding a "payment business license" to provide payment services in accordance with the relevant requirements of the "People's Bank of China Law of the People's Republic of China" and the "Administrative Measures for Payment Services of Non-Financial Institutions". A.2.2 According to the "Explanation of the Supreme People's Court and the Supreme People's Procuratorate on Several Issues Concerning the Specific Application of Laws in Handling Criminal Cases of Obstructing Credit Card Management", community commercial enterprises shall not participate in illegal and criminal activities such as credit card cash withdrawal. A.2.3 The name, actual business scope and other information of community commercial enterprises shall be consistent with the business license and the materials for applying for payment special merchants. If there is any change, the acquiring institution shall be informed of the change in a timely manner. A.2.4 Community commercial enterprises shall not use the cardholder's account information to fabricate false transactions or repeatedly swipe the card when the cardholder consumes without the cardholder's knowledge, and use the cardholder's signature to conduct false transactions. A.2.5 Community commercial enterprises shall not store sensitive information such as bank card magnetic track information, card verification code, personal password and card validity period in any way to ensure the security of cardholder information. A.2.6 Community commercial enterprises should properly use and keep payment acceptance terminals, blank purchase orders, bank card acceptance labels, business training materials and other business acceptance supplies. Ensure that the acceptance terminals are not inspected, dismantled, modified, replaced, moved or equipped with other equipment by personnel other than the acquiring institution personnel; the purchase orders are not reviewed, retrieved, photocopied or retained by personnel other than the acquiring institution personnel. A.2.7 Except for legal obligations or requirements of judicial, administrative, military agencies and their authorized units and other authorized agencies, community commercial enterprises shall bear confidentiality obligations and shall not disclose cardholder information to any third party. A.2.8 Community commercial enterprises should support multiple payment methods such as offline and online, and encourage safe mobile payments, including mobile PAY and QR codes.
A.2.9 Community commercial enterprises shall legally and effectively use payment big data on the premise of ensuring the security of personal information, assist community commerce in planning and adjustment, and establish a credit consumption system for permanent residents in the community. 5
GB/T37915—2019
Shopping services
B.1.1Supermarket
Appendix E
(Informative Appendix)
Shopping services and residents’ life services are retail formats that sell goods on open shelves and collect payments in a centralized manner to meet the daily needs of community consumers. B.1.2 Vegetable market
A business place for various agricultural and sideline products such as vegetables, eggs, meat, and milk. It is a supporting service facility with a strong public welfare nature in the city. B.1.3 Fresh supermarket
Specializes in the operation of agricultural and sideline products such as vegetables, fruits, aquatic products, and grains, and combines the modern supermarket management concept. It is a retail format that adopts open-shelf sales, centralized payment, express delivery, etc. to meet the daily needs of community consumers. B.1.4 Convenience store
A retail format that mainly aims to meet the convenience needs of customers. 5 Specialty store
A retail format that specializes in or is authorized to operate a certain major brand of goods. B.1.6 Intelligent convenience facilities
Taking convenience as the starting point, it supports the use of Internet of Things, artificial intelligence, big data and other technical means without the intervention of staff, so that consumers can independently complete the sales and purchase process of goods and enjoy convenient services. B.1.7
Online store
A retail format that conducts buying and selling activities through the Internet. B.1.8 Mobile vegetable cart
A temporary vegetable sales vehicle set up in a specific time period and specific area. The organizer of the mobile vegetable cart should be a corporate legal person, and it is advisable to use a vegetable sales chain enterprise to undertake the operation of the mobile vegetable cart. B.1.9 Warehouse membership store
A retail format based on the membership system, integrating storage and sales, operating both wholesale and retail, and providing limited services and low-priced goods as the main features. B.1.10 Telephone shopping
A retail format that mainly completes sales or purchase activities through telephone. B.2 Resident life services
B.2.1 Catering services
Provide dining services such as formal meals, fast food, and simple meals for residents in a certain place. B.2.2 Takeaway delivery service
GB/T37915—2019
According to the consumer's order and food safety requirements, select appropriate transportation and equipment, deliver to consumers on time, according to quality and quantity, and provide corresponding documents.
B.2.3 Laundry and dyeing services
Services of specialized laundry and dyeing shops, including various dry cleaning, wet cleaning and other servicesB.2.4 Haircut and beauty services
Professional haircut, hairdressing, beauty, manicure and other health services. B.2.5 Bathing services (including but not limited to foot bath services and health care services) professional bathing and hot spring, hydrotherapy and other services and Chinese medicine health care (non-medical) and other professional health care servicesB.2.6 Express delivery services
Services provided by professional companies and similar practitioners for residents, such as door-to-door delivery, customer door-to-door or express cabinet self-pickup, after-sales pickup, express delivery, and collection of payment.
B.2.7 Photographic enlargement and printing services
Only photography services, photo enlargement and processing services and printing services provided to residents. B.2.8 Automobile repair and maintenance services
Professional repair services provided by automobile repair shops and roadside stores only include services such as oiling, inflation, waxing, polishing, painting and cleaning, replacement of spare parts, and sale of spare parts for residents' personal cars, and do not include activities such as disassembly, modification, and overhaul of cars returned to the factory. B.2.9 Computer and household appliance repair services Repair, maintenance, and after-sales activities for residents' personal computer hardware and system environment, personal mobile phones, household video and audio products such as televisions and stereos used by residents' personal families, and daily appliances such as washing machines, refrigerators, and air conditioners used by residents' personal families. B.2.10 Other household goods and equipment repair services Activities of other household goods and equipment repair stores and repair stalls, as well as repair activities of maintenance outlets and repair centers of production enterprises in various places, including the repair of bicycles, shoes, leather, furniture and other items and equipment. B.2.11 Cleaning services
Cleaning and disinfection services for residents’ daily necessities, utensils and equipment; including cleaning services provided by professional companies and individuals, as well as cleaning activities for residents’ daily necessities, utensils and equipment, including cleaning, disinfection and other services. 7
GB/T37915—2019
Safety protection services
Professional and paid safety protection services provided to residents B.2.13
Resident pet services
Related services provided for residents’ pets, including pet breeding, pet hospitals, pet grooming, pet boarding and adoption, and pet training services.
Recyclable material recycling services
Recyclable waste material recycling services
Resident Internet services (Internet life service platform) Internet activities that provide third-party service platforms specifically for residents’ life services, including Internet sales, Internet car-hailing, and Internet travel and other service platforms.9 Community commercial enterprises, under the premise of ensuring the security of personal information, shall legally and effectively use payment big data to assist community businesses in planning and adjustment, and establish a credit consumption system for permanent residents in the community. 5
GB/T37915—2019
Shopping services
B.1.1Supermarkets
Appendix E
(Informative Appendix)
Shopping services and residents' life services are open-shelf sales and centralized payment to meet the daily needs of community consumers. Retail formats B.1.2 Vegetable markets
Business places for various agricultural and sideline products such as vegetables, eggs, meat, and milk are supporting service facilities with strong public welfare in the city. B.1.3 Fresh supermarket
Specializes in the operation of agricultural and sideline products such as vegetables, fruits, aquatic products, and grains, and combines the modern supermarket management concept. It is a retail format that adopts open-shelf sales, centralized payment, express delivery, etc. to meet the daily needs of community consumers. B.1.4 Convenience store
A retail format that mainly aims to meet the convenience needs of customers. 5 Specialty store
A retail format that specializes in or is authorized to operate a certain major brand of goods. B.1.6 Intelligent convenience facilities
Taking convenience as the starting point, it supports the use of Internet of Things, artificial intelligence, big data and other technical means without the intervention of staff, so that consumers can independently complete the sales and purchase process of goods and enjoy convenient services. B.1.7
Online store
A retail format that conducts buying and selling activities through the Internet. B.1.8 Mobile vegetable cart
A temporary vegetable sales vehicle set up in a specific time period and specific area. The organizer of the mobile vegetable cart should be a corporate legal person, and it is advisable to use a vegetable sales chain enterprise to undertake the operation of the mobile vegetable cart. B.1.9 Warehouse membership store
A retail format based on the membership system, integrating storage and sales, operating both wholesale and retail, and providing limited services and low-priced goods as the main features. B.1.10 Telephone shopping
A retail format that mainly completes sales or purchases through telephone. B.2 Resident life services
B.2.1 Catering services
Provide dining services such as formal meals, fast food, and simple meals for residents in a certain place. B.2.2 Takeaway delivery service
GB/T37915—2019
According to the consumer's order and food safety requirements, select appropriate transportation and equipment, deliver to consumers on time, according to quality and quantity, and provide corresponding documents.
B.2.3 Laundry and dyeing services
Services of specialized laundry and dyeing shops, including various dry cleaning, wet cleaning and other servicesB.2.4 Haircut and beauty services
Professional haircut, hairdressing, beauty, manicure and other health services. B.2.5 Bathing services (including but not limited to foot bath services and health care services) professional bathing and hot spring, hydrotherapy and other services and Chinese medicine health care (non-medical) and other professional health care servicesB.2.6 Express delivery services
Services provided by professional companies and similar practitioners to residents, such as door-to-door delivery, customer door-to-door or express cabinet self-pickup, after-sales pickup, express delivery, and collection of payment.
B.2.7 Photographic enlargement and printing services
Only photography services, photo enlargement and processing services and printing services provided to residents. B.2.8 Automobile repair and maintenance services
Professional repair services provided by automobile repair shops and roadside stores only include services such as oiling, inflation, waxing, polishing, painting and cleaning, replacement of spare parts, and sale of spare parts for residents' personal cars, and do not include activities such as disassembly, modification, and overhaul of cars returned to the factory. B.2.9 Computer and household appliance repair services Repair, maintenance, and after-sales activities for residents' personal computer hardware and system environment, personal mobile phones, household video and audio products such as televisions and stereos used by residents' personal families, and daily appliances such as washing machines, refrigerators, and air conditioners used by residents' personal families. B.2.10 Other household goods and equipment repair services Activities of other household goods and equipment repair stores and repair stalls, as well as repair activities of maintenance outlets and repair centers of production enterprises in various places, including the repair of bicycles, shoes, leather, furniture and other items and equipment. B.2.11 Cleaning services
Cleaning and disinfection services for residents’ daily necessities, utensils and equipment; including cleaning services provided by professional companies and individuals, as well as cleaning activities for residents’ daily necessities, utensils and equipment, including cleaning, disinfection and other services. 7
GB/T37915—2019
Safety protection services
Professional and paid safety protection services provided to residents B.2.13
Resident pet services
Related services provided for residents’ pets, including pet breeding, pet hospitals, pet grooming, pet boarding and adoption, and pet training services.
Recyclable material recycling services
Recyclable waste material recycling services
Resident Internet services (Internet life service platform) Internet activities that provide third-party service platforms specifically for residents’ life services, including Internet sales, Internet car-hailing, and Internet travel and other service platforms.9 Community commercial enterprises, under the premise of ensuring the security of personal information, shall legally and effectively use payment big data to assist community businesses in planning and adjustment, and establish a credit consumption system for permanent residents in the community. 5
GB/T37915—2019
Shopping services
B.1.1Supermarkets
Appendix E
(Informative Appendix)
Shopping services and residents' life services formats are open shelves for selling goods, centralized payment, and retail formats that meet the daily needs of community consumers B.1.2 Vegetable markets
Business places for various agricultural and sideline products such as vegetables, eggs, meat, and milk are supporting service facilities with strong public welfare in the city. B.1.3 Fresh supermarket
Specializes in the operation of agricultural and sideline products such as vegetables, fruits, aquatic products, and grains, and combines the modern supermarket management concept. It is a retail format that adopts open-shelf sales, centralized payment, express delivery, etc. to meet the daily needs of community consumers. B.1.4 Convenience store
A retail format that mainly aims to meet the convenience needs of customers. 5 Specialty store
A retail format that specializes in or is authorized to operate a certain major brand of goods. B.1.6 Intelligent convenience facilities
Taking convenience as the starting point, it supports the use of Internet of Things, artificial intelligence, big data and other technical means without the intervention of staff, so that consumers can independently complete the sales and purchase process of goods and enjoy convenient services. B.1.7
Online store
A retail format that conducts buying and selling activities through the Internet. B.1.8 Mobile vegetable cart
A temporary vegetable sales vehicle set up in a specific time period and specific area. The organizer of the mobile vegetable cart should be a corporate legal person, and it is advisable to use a vegetable sales chain enterprise to undertake the operation of the mobile vegetable cart. B.1.9 Warehouse membership store
A retail format based on the membership system, integrating storage and sales, operating both wholesale and retail, and providing limited services and low-priced goods as the main features. B.1.10 Telephone shopping
A retail format that mainly completes sales or purchase activities through telephone. B.2 Resident life services
B.2.1 Catering services
Provide dining services such as formal meals, fast food, and simple meals for residents in a certain place. B.2.2 Takeaway delivery service
GB/T37915—2019
According to the consumer's order and food safety requirements, select appropriate transportation and equipment, deliver to consumers on time, according to quality and quantity, and provide corresponding documents.
B.2.3 Laundry and dyeing services
Services of specialized laundry and dyeing shops, including various dry cleaning, wet cleaning and other servicesB.2.4 Haircut and beauty services
Professional haircut, hairdressing, beauty, manicure and other health services. B.2.5 Bathing services (including but not limited to foot bath services and health care services) professional bathing and hot spring, hydrotherapy and other services and Chinese medicine health care (non-medical) and other professional health care servicesB.2.6 Express delivery serviceswwW.bzxz.Net
Services provided by professional companies and similar practitioners for residents, such as door-to-door delivery, customer door-to-door or express cabinet self-pickup, after-sales pickup, express delivery, and collection of payment.
B.2.7 Photographic enlargement and printing services
Only photography services, photo enlargement and processing services and printing services provided to residents. B.2.8 Automobile repair and maintenance services
Professional repair services provided by automobile repair shops and roadside stores only include services such as oiling, inflation, waxing, polishing, painting and cleaning, replacement of spare parts, and sale of spare parts for residents' personal cars, and do not include activities such as disassembly, modification, and overhaul of cars returned to the factory. B.2.9 Computer and household appliance repair services Repair, maintenance, and after-sales activities for residents' personal computer hardware and system environment, personal mobile phones, household video and audio products such as televisions and stereos used by residents' personal families, and daily appliances such as washing machines, refrigerators, and air conditioners used by residents' personal families. B.2.10 Other household goods and equipment repair services Activities of other household goods and equipment repair stores and repair stalls, as well as repair activities of maintenance outlets and repair centers of production enterprises in various places, including the repair of bicycles, shoes, leather, furniture and other items and equipment. B.2.11 Cleaning services
Cleaning and disinfection services for residents’ daily necessities, utensils and equipment; including cleaning services provided by professional companies and individuals, as well as cleaning activities for residents’ daily necessities, utensils and equipment, including cleaning, disinfection and other services. 7
GB/T37915—2019
Safety protection services
Professional and paid safety protection services provided to residents B.2.13
Resident pet services
Related services provided for residents’ pets, including pet breeding, pet hospitals, pet grooming, pet boarding and adoption, and pet training services.
Recyclable material recycling services
Recyclable waste material recycling services
Resident Internet services (Internet life service platform) Internet activities that provide third-party service platforms specifically for residents’ life services, including Internet sales, Internet car-hailing, and Internet travel and other service platforms.10 Other residential goods and equipment repair services Activities of other residential goods and equipment repair stores and repair stalls, as well as repair activities of maintenance outlets and repair centers of production enterprises in various places, including the repair of bicycles, shoes, leather, furniture and other items and equipment. B.2.11 Cleaning services
Cleaning and disinfection services for residents' daily necessities, utensils and equipment; including cleaning services provided by professional companies and individuals, as well as cleaning activities for residents' daily necessities, utensils and equipment, including cleaning, disinfection and other services. 7
GB/T37915—2019
Security protection services
Professional, paid security protection services provided to residents B.2.13
Resident pet services
Related services provided for residents' pets, including pet breeding, pet hospitals, pet grooming, pet boarding and adoption, and pet training services.
Recyclable materials recycling service
Recyclable waste materials recycling service
Resident Internet services (Internet life service platform) are Internet activities that provide third-party service platforms specifically for residents' life services, including Internet sales, Internet car-hailing, and Internet travel and other service platforms.10 Other residential goods and equipment repair services Activities of other residential goods and equipment repair stores and repair stalls, as well as repair activities of maintenance outlets and repair centers of production enterprises in various places, including the repair of bicycles, shoes, leather, furniture and other items and equipment. B.2.11 Cleaning services
Cleaning and disinfection services for residents' daily necessities, utensils and equipment; including cleaning services provided by professional companies and individuals, as well as cleaning activities for residents' daily necessities, utensils and equipment, including cleaning, disinfection and other services. 7
GB/T37915—2019
Security protection services
Professional, paid security protection services provided to residents B.2.13
Resident pet services
Related services provided for residents' pets, including pet breeding, pet hospitals, pet grooming, pet boarding and adoption, and pet training services.
Recyclable materials recycling service
Recyclable waste materials recycling service
Resident Internet services (Internet life service platform) are Internet activities that provide third-party service platforms specifically for residents' life services, including Internet sales, Internet car-hailing, and Internet travel and other service platforms.
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