Terminology specifications general requirement for supermarket and convenience store company management
Some standard content:
ICS 03.100.20
Registration No.: 6878~6880-2000
Industry Standard of the People's Republic of China
SB/T10333~10335-2000
General reguirement for supermarket and convenience store company Management2000-03-31 Issued
State Administration of Domestic Trade
2000-10-01 Implementation
S3/T103332000
General requirements for chain supermarket and convenience store management Terminology specification
SB/T10334-2000General requirements for chain supermarket and convenience store management Headquarters management specification
General requirements for chain supermarket and convenience store management SB/T10335-2000
Store management specification
SB/T103332000
In order to guide my country's chain operation to gradually move towards standardized operation, promote the healthy development of my country's chain operation
, improve the management level of enterprises, narrow the gap with international counterparts, enhance the competitiveness of enterprises in the market, and improve the management standardization level of enterprises, this standard is specially formulated. This standard is proposed by the State Administration of Domestic Trade. This standard is under the jurisdiction of the Chain Operation Office of the State Administration of Domestic Trade. The drafting units of this standard are the Commercial Economic Research Center of the State Bureau of Domestic Trade and the Chain Operation Office of the State Bureau of Domestic Trade. The main drafters of this standard are Yu Shuhua, Guo Geping, Zha Lihua, Meng Lijia and Gao Guan:
Reservation number: 6878-2000
Industry Standard of the People's Republic of China
Terminology specifications
general requirement for supermarket and convenience store company managementSB/T10333-2000
1 Scope
This standard specifies the relevant terms and definitions of supermarket chain and convenience store chain. This standard applies to the operation of supermarket chain and convenience store formats. 2 Definitions
This standard specifies the following terms and definitions. 2.1 Retailing format
Different business forms formed by retail enterprises to meet different consumer needs. 2.2 Chain operation chain operation
A business organization form in which a company operates a number of stores in the same industry or format, organized under a single trade name, unified management or franchise rights, and shares the benefits of scale. 2.3 Direct chain (formal chain) company-owned chain Chain stores are wholly owned or controlled by the chain company and are operated in a unified manner under the direct control of the headquarters. 2.4 Free chain (voluntary chain) voluntary chain A number of stores or companies voluntarily combine to operate with common purchases as a link without changing the ownership of their respective assets.
2.5 Franchise chain (contract chain, franchise chain) Franchising Franchise chain stores sign a contract with the headquarters to obtain the franchise to use the headquarters' trademark, trade name, business technology and sell the products developed by the headquarters, and the operating rights are concentrated in the headquarters. Franchise chain stores are all independent legal entities. 2.6 Direct store chain store
Stores directly operated by the same capital are also called chain stores. 2.? Franchised outlet
A store operated by a franchise chain.
2.8Supermarketsupermarket
A retail format that adopts the self-service sales method and mainly sells fresh goods, food and provides customers with daily necessities.
Approved by the State Administration of Domestic Trade on March 31, 20002
-irKacaOiaiKAca=
Implemented on October 1, 2000
SB/T10333-2000
2.9Convenience store (Convenience store) convenience store (Cv.S) A retail format that mainly aims to meet the convenience needs of customers. 2.10 Chain Corporation Chain supermarket (convenience store) companies should consist of more than 10 stores, implement standardized management, must achieve unified ordering, centralized and rational distribution, unified settlement, and implement the separation of purchasing and sales functions. Chain supermarket (convenience store) companies are composed of headquarters, stores and distribution centers (or entrusted distribution agencies). 2.11 Headquarters
The headquarters is the core of the chain company's operation and management. In addition to its own decision-making and supervision functions, it should also have the following basic functions: network development, procurement and distribution, financial management, quality management, business guidance, market research, product development, promotion planning, personnel recruitment, talent training, education and property management. 2.12 Outlet
The store is the foundation of chain operation. Its main responsibility is to undertake daily sales business in accordance with the instructions and service specifications of the headquarters
2. 13 Distribution CenterDistribution CenterThe distribution center is the logistics organization of the chain company, responsible for the processing of goods, inventory storage, packaging and processing, distribution, distribution, information provision and other functions. The distribution center consists of three parts: distribution and distribution (TC), circulation inventory (LC) and fresh food processing (PC). 2.14 Single product stock keeping unit (SKU) The smallest classification of goods.
2.15 Single product management SKU control
Single product management is a management method that uses a computer system to analyze the gross profit, purchase volume, return volume, inventory volume, etc. of a single product to understand the order and purchase situation of a single product. 2.16 Average customer transaction price per customer transaction The average amount of goods purchased by each customer. (1) Average customer transaction price = average unit price of goods × average number of goods purchased by each customer (2) Average customer transaction price = sales volume = number of customers
2.17 ARC analysis ABC analysis
Management method for key goods or projects. The specific approach of A analysis is: first, rank the best-selling products. Calculate the sales composition ratio and cumulative composition ratio of each product. Take the cumulative composition ratio as the measurement standard, that is, 80% of the sales are created by about 20% of the products, which are Class A products; 15% of the sales are created by about 40% of the products, which are Class B products; 5% of the sales are created by 40% of the products, which are Class B products. 2.18 Merchandising area
The residential area of customers who come to the store to shop. The size of the store is mainly determined by the time required to effectively attract customers to the store to shop. According to time, distance, occupancy, etc., the store is divided into the first store, the second store, and the third store. 2.19 Merchandising supply plan merchandising goods from the beginning of raw materials to the final consumption. That is: the general term for all activities from raw material collection, product design, cost control to providing goods to customers.
2.20Private brandprivatebrand
In order to establish a differentiated image for goods, the retail industry selects certain suitable goods, entrusts manufacturers to process them, and then names them as the retail enterprise's own brand.
2.21Fast selling merchandise3
SB/T10333-2000
Goods with high replenishment and ordering frequencies, and large sales and ordering volumes. Generally refers to the A-grade goods in the ABC analysis. That is, the goods that use 20% of the goods to create 80% of sales. 2.22Cross ratiocrossratio
Cross ratioturnover rate×gross profit margin
Usually calculated on a quarterly basis. Goods with a low cross ratio are prioritized for elimination. 2.23Information systeminforinationsystemThe information system consists of the business information system, the management information system, and the external related information system.24MIS system management information is a management information system in the store. The enterprise stores the necessary information for operation (accounting management information, personnel management information, operation management information, etc.) in the computer, processes the information obtained according to the needs, and then flexibly applies it to the enterprise's decision-making.
peimt-of-sale system
2.25POS system
is the store's point-of-sale data management system. 2.26EOS system
electronic ordering syster
is an electronic ordering system
. It refers to the system that connects the computers of the seller and the supplier to achieve the correct and rapid replenishment and ordering business.
2.27 EDI electronic data interchange is an electronic data information exchange system. Refers to a transaction that exchanges data electronically, uses different models to connect corporate computers in different industries, and conducts data exchange without words or tickets (paper). 2.28 ECR efficient consumer response A system that prevents out-of-stocks and replenishes stocks quickly and effectively in the food industry. 2.29 QR quick response
A quick response that can accurately predict replenishment information and adapt to changes in customer demand in the clothing and apparel industry to reduce out-of-stocks, shorten processing time, and reduce operating costs. 2.30 Value-added network value
addednetwork
The collected commercial information is provided to third parties through computer networks, with various services attached, and then paid information is called a value-added network.
2.31 T-store bar code
T-store bar code The product bar code printed on the packaging during the manufacturer's production stage is usually requested in advance by the product supplier. T-store bar codes are suitable for mass-produced products. The barcode is printed on the product before it leaves the factory.
2.32 In-store barcode
In-store barcode
Barcode that is only used by the store to stick on the store and cannot be circulated to the outside. It is suitable for non-standardized products. 2.33 POP advertising point of purehea
In-store posters in retail stores.
2.343 Principles 3Sprinciples
2.34.1 Standardization
To set up a reasonable and ideal state, conditions and a management system that can be repeatedly operated in order to continuously produce and sell goods of expected quality.
2.34.2 Specialization
Enterprises or individuals strive to pursue excellence in a certain aspect, specify their work, and further seek strong capabilities and development4
irKacaOiaiKAca=
Create unique skills and systems. 2.34.3 Simplification
simplification
SB/T 10333
To maintain the prescribed work, create conditions where anyone can easily and quickly become familiar with the work. 5
ABC analysis
Convenience store
Standardization
Best-selling products·
Supermarket
Single product·
Single product management
In-store barcode·
Out-store barcode·
EOS Cai Tong
Convenience store
Contract chain
Franchise store
Franchise chain
Simplification·
Cross ratio
Average order value:
SB/T 10333--2000
Appendix A
(Appendix of Suggestion)
Index in alphabetical order of Chinese phonetic symbolsChain company·
Chain operation
Retail format
MIS system
Store·
POP advertising
POS system
Distribution center
3S principle
Commodity supply plan·
Franchise chain
Information system
Value-added network
Formal chain
Direct store
Direct chain
Specialization·
Free chain
Private brand·
Voluntary chain
-rrKacaOiaiKAca-
ABC analysis
chain corporation
chain operation
chain store
company-owned chain
conveniencestore
cross ratio
distribution center
efficient consumer response
electronic data interchange
electronic ordering aysteni
fast selling merchandise
franchised outlet
franchising
headquarters
in-store bar code
information system
nianagement information systemmerehandising
out.store bar code
SB/T10333-2000
Appendix B
(Suggestive Appendix)
Alphabetical order of convenience
outlet
per customer transaclion
point of purchase
point-of-sale system
private brand
quick response
retailiug fortia
3S principles
simplification
SKU control
specialization
standardization
stock keeping unit
supermarket
trading area
value added network
voluntary chain -
SB/T 10333-2000
-rKacaOiaiKAca-
People's Republic of China
Industry Standard
General Requirements for the Management of Chain Supermarkets and Convenience Stores SB/T10333~10335
Standards Editing and Publishing Committee of the Ministry of Domestic TradeAddress: Building 10·, Sanlihe District 2, Xicheng District, Beijing, China Business Science and Technology Information Institute
Postal Code: 100045
Tel: (010)68533526
All rights reserved. No reproduction allowed
Printing Permit No.: 920683 (Beijing)
First edition in September 2000First printing in September 2000Price: RMB 18.0028 ECRefficientconsumerresponse Food industry prevents out-of-stock and quick and effective replenishment system. 2.29 QR quick response
In order to reduce out-of-stock, shorten processing time and reduce operating costs, the clothing and apparel industry can accurately predict replenishment information and quickly respond to changes in customer demand.
2.30 Value-added network value
addednetwork
The collected commercial information is provided to third parties through computer networks, with various services attached, which is called paid information information.
2.31 T-store bar code
t-store bar code
The product bar code printed on the packaging during the manufacturer's production stage is usually requested in advance by the product supplier. T-store bar code is suitable for mass-produced products. The barcode is printed on the product before it leaves the factory.
2.32 In-store barcode
In-store barcode
Barcode that is only used by the store to stick on the store and cannot be circulated to the outside. It is suitable for non-standardized products. 2.33 POP advertising point of purehea
In-store posters in retail stores.
2.343 Principles 3Sprinciples
2.34.1 Standardization
To set up a reasonable and ideal state, conditions and a management system that can be repeatedly operated in order to continuously produce and sell goods of expected quality.
2.34.2 Specialization
Enterprises or individuals strive to pursue excellence in a certain aspect, specify their work, and further seek strong capabilities and development4
irKacaOiaiKAca=
Create unique skills and systems. 2.34.3 Simplification
simplification
SB/T 10333
To maintain the prescribed work, create conditions where anyone can easily and quickly become familiar with the work. 5
ABC analysis
Convenience store
Standardization
Best-selling products·
Supermarket
Single product·
Single product management
In-store barcode·
Out-store barcode·
EOS Cai Tong
Convenience store
Contract chain
Franchise store
Franchise chain
Simplification·
Cross ratio
Average order value:
SB/T 10333--2000
Appendix A
(Appendix of Suggestion)
Index in alphabetical order of Chinese phonetic symbolsChain company·
Chain operation
Retail format
MIS system
Store·
POP advertising
POS system
Distribution center
3S principle
Commodity supply plan·
Franchise chain
Information system
Value-added network
Formal chain
Direct store
Direct chain
Specialization·
Free chain
Private brand·
Voluntary chain
-rrKacaOiaiKAca-
ABC analysis
chain corporation
chain operation
chain store
company-owned chain
conveniencestore
cross ratio
distribution center
efficient consumer response
electronic data interchange
electronic ordering aysteni
fast selling merchandise
franchised outlet
franchising
headquarters
in-store bar code
information system
nianagement information systemmerehandising
out.store bar code
SB/T10333-2000
Appendix B
(Suggestive Appendix)
Alphabetical order of convenience
outlet
per customer transaclion
point of purchase
point-of-sale system
private brand
quick response
retailiug fortia
3S principles
simplification
SKU control
specialization
standardization
stock keeping unit
supermarket
trading area
value added network
voluntary chain -
SB/T 10333-2000
-rKacaOiaiKAca-
People's Republic of China
Industry Standard
General Requirements for the Management of Chain Supermarkets and Convenience Stores SB/T10333~10335
Standards Editing and Publishing Committee of the Ministry of Domestic TradeAddress: Building 10·, Sanlihe District 2, Xicheng District, Beijing, China Business Science and Technology Information Institute
Postal Code: 100045
Tel: (010)68533526
All rights reserved. No reproduction allowed
Printing Permit No.: 920683 (Beijing)
First edition in September 2000First printing in September 2000Price: RMB 18.0028 ECRefficientconsumerresponse Food industry prevents out-of-stock and quick and effective replenishment system. 2.29 QR quick response
In order to reduce out-of-stock, shorten processing time and reduce operating costs, the clothing and apparel industry can accurately predict replenishment information and quickly respond to changes in customer demand.
2.30 Value-added network value
addednetwork
The collected commercial information is provided to third parties through computer networks, with various services attached, which is called paid information information.
2.31 T-store bar code
t-store bar code
The product bar code printed on the packaging during the manufacturer's production stage is usually requested in advance by the product supplier. T-store bar code is suitable for mass-produced products. The barcode is printed on the product before it leaves the factory.
2.32 In-store barcode
In-store barcode
Barcode that is only used by the store to stick on the store and cannot be circulated to the outside. It is suitable for non-standardized products. 2.33 POP advertising point of purehea
In-store posters in retail stores.
2.343 Principles 3Sprinciples
2.34.1 Standardization
To set up a reasonable and ideal state, conditions and a management system that can be repeatedly operated in order to continuously produce and sell goods of expected quality.
2.34.2 Specialization
Enterprises or individuals strive to pursue excellence in a certain aspect, specify their work, and further seek strong capabilities and development4
irKacaOiaiKAca=
Create unique skills and systems. 2.34.3 Simplification
simplification
SB/T 10333
To maintain the prescribed work, create conditions where anyone can easily and quickly become familiar with the work. 5
ABC analysis
Convenience store
Standardization
Best-selling products·
Supermarket
Single product·
Single product management
In-store barcode·
Out-store barcode·
EOS Cai Tong
Convenience store
Contract chain
Franchise store
Franchise chain
Simplification·
Cross ratio
Average order value:
SB/T 10333--2000
Appendix A
(Appendix of Suggestion)
Index in alphabetical order of Chinese phonetic symbolsChain company·
Chain operation
Retail format
MIS system
Store·
POP advertising
POS system
Distribution center
3S principle
Commodity supply plan·
Franchise chain
Information system
Value-added network
Formal chain
Direct store
Direct chain
Specialization·
Free chain
Private brand·
Voluntary chain
-rrKacaOiaiKAca-
ABC analysis
chain corporation
chain operation
chain store
company-owned chain
conveniencestore
cross ratio
distribution center
efficient consumer response
electronic data interchange
electronic ordering aysteni
fast selling merchandise
franchised outlet
franchising
headquarters
in-store bar code
information system
nianagement information systemmerehandising
out.store bar code
SB/T10333-2000
Appendix B
(Suggestive Appendix)
Alphabetical order of convenience
outlet
per customer transaclion
point of purchase
point-of-sale system
private brand
quick response
retailiug fortia
3S principles
simplification
SKU control
specialization
standardization
stock keeping unit
supermarket
trading area
value added network
voluntary chain -
SB/T 10333-2000
-rKacaOiaiKAca-
People's Republic of China
Industry Standard
General Requirements for the Management of Chain Supermarkets and Convenience Stores SB/T10333~10335
Standards Editing and Publishing Committee of the Ministry of Domestic TradeAddress: Building 10·, Sanlihe District 2, Xicheng District, Beijing, China Business Science and Technology Information Institute
Postal Code: 100045
Tel: (010)68533526
All rights reserved. No reproduction allowed
Printing Permit No.: 920683 (Beijing)
First edition in September 2000First printing in September 2000Price: RMB 18.0034.3 Simplification
simplification
SB/T 10333
To maintain the prescribed work, create conditions where anyone can easily and quickly become familiar with the work. 5
ABC analysis
Convenience store
Standardization
Best-selling products·
Supermarket
Single product·
Single product management
In-store barcode·
Out-store barcode·
EOS Cai Tong
Convenience store
Contract chain
Franchise store
Franchise chain
Simplification·
Cross ratio
Average order value:
SB/T 10333--2000
Appendix A
(Appendix of Suggestion)
Index in alphabetical order of Chinese phonetic symbolsChain company·
Chain operation
Retail format
MIS system
Store·
POP advertising
POS system
Distribution center
3S principle
Commodity supply plan·
Franchise chain
Information system
Value-added network
Formal chain
Direct store
Direct chain
Specialization·
Free chain
Private brand·
Voluntary chain
-rrKacaOiaiKAca-
ABC analysis
chain corporation
chain operation
chain store
company-owned chain
conveniencestore
cross ratio
distribution center
efficient consumer response
electronic data interchange
electronic ordering aysteni
fast selling merchandise
franchised outlet
franchising
headquarters
in-store bar code
information system
nianagement information systemmerehandising
out.store bar code
SB/T10333-2000
Appendix B
(Suggestive Appendix)
Alphabetical order of convenience
outlet
per customer transaclion
point of purchase
point-of-sale system
private brand
quick response
retailiug fortia
3S principles
simplification
SKU control
specialization
standardization
stock keeping unit
supermarket
trading area
value added network
voluntary chain -
SB/T 10333-2000
-rKacaOiaiKAca-
People's Republic of China
Industry Standard
General Requirements for the Management of Chain Supermarkets and Convenience Stores SB/T10333~10335
Standards Editing and Publishing Committee of the Ministry of Domestic TradeAddress: Building 10·, Sanlihe District 2, Xicheng District, Beijing, China Business Science and Technology Information Institute
Postal Code: 100045
Tel: (010)68533526
All rights reserved. No reproduction allowed
Printing Permit No.: 920683 (Beijing)
First edition in September 2000First printing in September 2000Price: RMB 18.0034.3 Simplification
simplification
SB/T 10333
To maintain the prescribed work, create conditions where anyone can easily and quickly become familiar with the work. 5
ABC analysis
Convenience store
Standardization
Best-selling products·
Supermarket
Single product·
Single product management
In-store barcode·
Out-store barcode·
EOS Cai Tong
Convenience store
Contract chain
Franchise store
Franchise chain
Simplification·
Cross ratio
Average order value:
SB/T 10333--2000
Appendix A
(Appendix of Suggestion)
Index in alphabetical order of Chinese phonetic symbolsChain company·
Chain operation
Retail format
MIS system
Store·
POP advertising
POS system
Distribution center
3S principle
Commodity supply plan·
Franchise chain
Information system
Value-added network
Formal chain
Direct store
Direct chain
Specialization·
Free chain
Private brand·
Voluntary chain
-rrKacaOiaiKAca-
ABC analysis
chain corporation
chain operation
chain store
company-owned chain
conveniencestore
cross ratio
distribution center
efficient consumer response
electronic data interchange
electronic ordering aysteni
fast selling merchandise
franchised outlet
franchising
headquarters
in-store bar code
information systemwwW.bzxz.Net
nianagement information systemmerehandising
out.store bar code
SB/T10333-2000
Appendix B
(Suggestive Appendix)
Alphabetical order of convenience
outlet
per customer transaclion
point of purchase
point-of-sale system
private brand
quick response
retailiug fortia
3S principles
simplification
SKU control
specialization
standardization
stock keeping unit
supermarket
trading area
value added network
voluntary chain -
SB/T 10333-2000
-rKacaOiaiKAca-
People's Republic of China
Industry Standard
General Requirements for the Management of Chain Supermarkets and Convenience Stores SB/T10333~10335
Standards Editing and Publishing Committee of the Ministry of Domestic TradeAddress: Building 10·, Sanlihe District 2, Xicheng District, Beijing, China Business Science and Technology Information Institute
Postal Code: 100045
Tel: (010)68533526
All rights reserved. No reproduction allowed
Printing Permit No.: 920683 (Beijing)
First edition in September 2000First printing in September 2000Price: RMB 18.00store bar code
SB/T10333-2000
Appendix B
(Suggestive Appendix)
Alphabetical order
outlet
per customer transaction
point of purchase
point-of-sale system
private brand
quick response
retail fortia
3S principles
simplification
SKU control
specialization
standardization
stock keeping unit
supermarket
trading area
value added network
voluntary chain -
SB/T 10333-2000
-rKacaOiaiKAca-
People's Republic of China
Industry Standard
General Requirements for the Management of Chain Supermarkets and Convenience Stores SB/T10333~10335
Standards Editing and Publishing Committee of the Ministry of Domestic TradeAddress: Building 10·, Sanlihe District 2, Xicheng District, Beijing, China Business Science and Technology Information Institute
Postal Code: 100045
Tel: (010)68533526
All rights reserved. No reproduction allowed
Printing Permit No.: 920683 (Beijing)
First edition in September 2000First printing in September 2000Price: RMB 18.00store bar code
SB/T10333-2000
Appendix B
(Suggestive Appendix)
Alphabetical order
outlet
per customer transaction
point of purchase
point-of-sale system
private brand
quick response
retail fortia
3S principles
simplification
SKU control
specialization
standardization
stock keeping unit
supermarket
trading area
value added network
voluntary chain -
SB/T 10333-2000
-rKacaOiaiKAca-
People's Republic of China
Industry Standard
General Requirements for the Management of Chain Supermarkets and Convenience Stores SB/T10333~10335
Standards Editing and Publishing Committee of the Ministry of Domestic TradeAddress: Building 10·, Sanlihe District 2, Xicheng District, Beijing, China Business Science and Technology Information Institute
Postal Code: 100045
Tel: (010)68533526
All rights reserved. No reproduction allowed
Printing Permit No.: 920683 (Beijing)
First edition in September 2000First printing in September 2000Price: RMB 18.00
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