JB/T 8514.3-1997 Basic provisions for the compilation of enterprise standardization work guidelines and management standards and work standards
Some standard content:
Machinery Industry Standard of the People's Republic of China
JB/T 8514.1~～8514.3-1997
Guidelines for Enterprise Standardization
Published on March 4, 1997
Ministry of Machinery Industry of the People's Republic of China
Implemented on October 1, 1997
JB/T8514.3—1997
This standard refers to GB/T15498-1995 "Constitution and Requirements of Enterprise Standard System Management Standard Work Standard System", and is revised on JB/Z290.3-89 "Regulations on the Preparation of Enterprise Standardization Work Guidelines Management Standard" in combination with the characteristics of machinery industry enterprises. The standard is in accordance with the provisions of GB/T1.1-1993 and takes into account the requirements for the implementation of GB/T19000-ISO9000 family of standards, and makes necessary changes to the preparation requirements and content of the original standard. The writing requirements of management standards and work standards in the enterprise standard system specified in this standard also meet the requirements of GB/T19001-1994 "Quality Assurance Model for Quality System Design, Development, Production, Installation and Service" for procedure documents and work instructions, thus playing the role of the interface between the standard system and the quality system. The composition and writing requirements of work standards have been added. The examples of management standards and work standards and the directory of commonly used procedure files are compiled in the form of suggestive appendices for reference by enterprises. Appendix A, Appendix B and Appendix C of this standard are all suggestive appendices. This standard shall be implemented from October 1, 1997, and will replace JB/Z290.3-89 at the same time. This standard is proposed and managed by the Machinery Standardization Research Institute of the Ministry of Machinery Industry. The drafting units of this standard are: Tianjin Electromechanical Standardization Station, China Machinery Industry Standardization Technical Association, Machinery Standardization Research Institute of the Ministry of Machinery Industry, Beijing Switch Factory, Tianjin Blower General Factory, Mechanical Science Research Institute, and Monkey King Group. The main drafters of this standard are: Li Zhiqiang, Meng Xianpei, Zhuang Jiazhen, and Jing Yanling. 20
1 Scope
Standards of the Machinery Industry of the People's Republic of China
Guide to Enterprise Standardization
Basic provisions for the preparation of management standards and work standards This standard specifies the content and requirements for the preparation of management standards and work standards JB/T 8514. 3 - 1997
Replaces JB/Z290.3-89
This standard applies to the preparation of management standards and work standards; it also applies to the preparation of quality system documents in the establishment of a documented quality system, such as the preparation of procedure documents and work documents. 2 Referenced standards
The provisions contained in the following standards constitute the provisions of this standard through reference in this standard. The versions shown are valid at the time of publication of this standard. All standards will be revised, and parties using this standard should explore the possibility of using the latest versions of the following standards. GB 1526—89
ZB J04 009--90
3 Definitions
Graphic symbols for information processing flow charts
Graphic symbols for process flow charts
This standard adopts the following definitions.
3.1 Management standards
Standards formulated for management matters that need to be coordinated and unified in the field of enterprise standardization. [3.1 in GB/T15498-1995] 3.2 Work standards
Standards formulated for work matters that need to be coordinated and unified in the field of enterprise standardization. [3.2 in GB/T15498-1995] 3.3 Procedures
The prescribed way to carry out an activity. [1.3 in GB/T6583-1992] 3.4 Procedure documents
Documents describing procedures.
3.5 Operation
Various purposeful activities carried out by on-site employees (operators) in certain positions in accordance with certain procedures and methods to achieve specified goals.
3.6 Operation documents
Documents describing a certain operation.
4 Basic requirements for standard writing
4.1 Implement relevant national laws, regulations and policies, implement mandatory standards. Actively adopt recommended standards and coordinate with relevant standards. 4.2 Standards should be operational and verifiable, and the textual expression should be accurate, rigorous, concise and easy to understand. 4.3 Terms, symbols and codes should be unified-
4.4 The content of the standard should reflect standardization, proceduralization and scientificization. 4.5 We should fully absorb and creatively apply advanced management methods and work experience at home and abroad and combine them with the actual situation of the enterprise to incorporate effective methods into the standard.
Approved by the Ministry of Machinery Industry of the People's Republic of China on March 4, 1997 and implemented on October 1, 1997
Constitution and writing requirements of management standards
5.1 Constitution
The general composition of management standards is as follows:
Name of standard
Referenced standards and documents
Management standards
Management content
Related procedures/documents and records
Appendix to the standard
JB/T 8514.3-1997
The contents that management standards should include can be determined according to the characteristics of the standardization object and the purpose of formulating the standard. 5.2 Writing requirements of management standards
5.2.1 Scope
Mainly stipulate the purpose, subject content and scope of application of the management activity. 5.2.2 Responsibilities
Clearly define the responsibilities, authority and division of labor and cooperation of the managers, competent departments and cooperative departments of the management activity. 5.2.3 Management Content
5.2.3.1 Management content should generally include:
a) Management objectives: the expected purpose of making the functions of the management object play its best effect; b) Management classification: classification according to the characteristics of the management object; c) Management requirements: the provisions on the time, space, quality and quantity of management matters in order to achieve management objectives; d) Management conditions: the various factors such as materials, personnel, economic and technical information, production environment, etc. that should be available to meet management requirements; e) Management methods: scientific and effective management means adopted to meet management requirements based on management conditions. Such as value engineering, network technology, computer-aided management, etc.;
f) Management procedures: refers to the order of the operation rules of management activities. Generally, it is expressed in the form of diagrams. If it cannot be expressed clearly in the form of diagrams alone, a text description should be added.
5.2.3.2 When writing management content, attention should be paid to: a) Detailed provisions on all the contents involved in the management activity and the requirements to be met (such as compliance with the provisions of relevant standards), measures and methods taken. But it should not include purely technical issues; b) According to the management process, the content of input, conversion and output shall be clarified; c) When the management content refers to the program content, it can be specified in words or in the form of a combination of words and flowcharts. When the graphic symbols of the flowchart adopt the graphic symbols of the information processing flowchart, they shall be in accordance with the provisions of GB1526: when the process flow chart graphics are adopted, they shall be in accordance with the provisions of ZBJ04009.
5.2.3.3 Requirements for drawing flowcharts:
a) The flowchart shall clearly define the operating space and sequence of the specified management matters. b) The flow lines of the flowchart shall flow in the direction of the operation of the management matters, generally from left to right and from top to bottom. c) Determine the time requirements for each task in the flowchart. d) Use graphic symbols or numbers to clarify the quantity requirements of each management voucher. e) Use different symbols to represent the various competent departments and their cooperative departments through which the management matters flow. 22
5.2.4 Related procedures/documents and records
JB/T 8514. 3 -- 1997
Specify the names of the related procedures (interfaces) files for this management activity. The names of related documents and records, including the formats of reports and tables. 5.2.5 For examples of management standards, see Appendix A (suggestive appendix); for a list of commonly used procedure files, see Appendix B (suggestive appendix). 6 Composition and writing requirements of work (operation) standards 6.1 Composition
The general composition of work (operation) standards is as follows: Standard name
Referenced standards and documents
Work (operation) standards
Basic skills of post personnel
Work (operation) content and methods
Inspection and assessment
6.2 Writing requirements of work (operation) standards 6.2.1 Scope
Mainly stipulate the objectives, subject content and scope of application of the work (operation). 6.2.2 Responsibilities
Clearly define the duties and powers of the post personnel and their mutual relationship. 6.2.3 Basic skills of post personnel
Clearly define the basic skill requirements of post personnel, including cultural level, operation level, management knowledge, etc. For personnel engaged in special operations, their experience and skills should be assessed, and they should have qualification certificates when necessary. 6.2.4. Content and methods of work (operation) standards. The content of work (operation) standards should generally include: a) Work (operation) objectives: the expected purpose that the work (operation) should achieve; b) Work (operation) requirements: the technical, quality, time, effect requirements, safety, health, environmental protection and other requirements that should be met to achieve the work (operation) objectives;
c) Work (operation) procedures: the steps in the operation of work (operation) activities; d) Work (operation) conditions: the personnel quality, environmental conditions, equipment, tools, etc. that should be possessed to achieve the work (operation) requirements; e) Work (operation) methods: the means used to achieve the work requirements according to the working conditions, such as operation, inspection, and control methods. 6.2.5 Inspection and assessment
According to the work and operation requirements, specific methods and measures for inspection and assessment should be proposed to evaluate the quality of work operations. 6.3 Expression
It should be specified in written provisions, or in written provisions supplemented by work (operation) flow charts. For the requirements of the flow chart, see the relevant provisions of 5.2.3.3.
Working standards are generally in the form of tables. For examples of working standards, see Appendix C (suggestive appendix). 23
AlScope
The purpose of this procedure is to ensure the rationality and implementation of the contract. JB/T 8514. 3--1997
Appendix A
(suggestive appendix)
Management standard example
Contract review procedure
This procedure specifies the responsibility and authority, review content, and review process for contract review. This procedure is applicable to the review of enterprise product sales contracts or product bidding contracts and product orders. A2Referenced standards
GB 1526--89
OJK.526.630
A3Responsibilities
Information processing flow chart graphic symbols
Contract management regulations
The sales department is the centralized management department for the signing, review, and revision of enterprise product sales contracts. The sales department shall have an information officer responsible for market research and information collection. The sales department shall have a salesperson responsible for negotiating with users, introducing products, organizing contract reviews, signing contracts, coordinating and contacting during contract execution, and revising contracts.
The sales department shall have an archivist responsible for archiving, borrowing, and querying contract materials. The head of the sales department shall be responsible for reviewing contract reviews. The director in charge of sales shall be responsible for hosting and approving the review of Class A contracts. Responsible departments for contract review:
The finance department shall be responsible for contract prices and payment methods. The technical department shall be responsible for the technical rationality, feasibility, and compliance with standards of the contract. The production planning department shall be responsible for the manufacturing implementation and delivery guarantee of contract products. The supply department shall be responsible for the supply guarantee of raw materials and purchased parts in the contract. The quality inspection department shall be responsible for the quality inspection and quality assurance of contract products. The shipping department shall be responsible for the shipping guarantee of contract products. A4 Contents of contract review
A4.1 Classification of contracts
a) Class A contracts: key (military, national defense, special foreign trade) projects, major bids or orders of more than 5 million yuan. b) B-type contracts: general complete sets of equipment.
c) C-type contracts: conventional products.
A4.2 Contract review methods
a) Expert meeting review;
b) Joint review by relevant functional departments;
c) Review by the contract handler.
A4.3 Contract review content
a) Whether each requirement in the contract (product price, product performance parameters, safety, delivery date, payment method, shipment, etc.) is reasonable; b) Whether the enterprise has the ability to fulfill each requirement of the contract; c) Whether the relevant departments of the enterprise can coordinate and resolve the disputed contract items; 24
d) Whether the contract has special marking requirements;
JB/T 8514. 3 -- 1997
e) Whether the contract complies with the "Economic Contract Law of the People's Republic of China" and relevant regulations. A4.4 Contract Review Procedure
A4.4.1 Expert Meeting Review
A-type contract review is conducted by expert meeting review. a) The salesperson fills in the "Contract Review Form" based on the negotiation with the user, product introduction, initial contract or user bid and order; b) The head of the sales department organizes the expert review and invites and notifies relevant experts and relevant functional departments such as the Comprehensive Planning Office, Finance Department, Technology Department, Production Planning Department, Supply Department, Quality Inspection Department, Shipping Department, etc. c) The responsible sales manager presides over the contract expert review meeting, reviews the contract content, and the relevant departments approve it. Special requirements, high risks, and unclear texts should be reviewed. The salesperson is responsible for the meeting minutes. d) The responsible sales manager draws a conclusion on the review results of the meeting on the "Contract Review Form"; the review participants sign; the sales department supervisor reviews and signs; the responsible sales manager approves and signs. A4.4.2 Joint review by relevant functional departments
Class B contract review is conducted by joint signing by relevant departments. a) The salesperson fills in the form based on the negotiation with the user, product introduction, initial contract or user bid and order Write the "Contract Review Form"; b) The salesperson submits it to the relevant functional departments for joint review; c) The salesperson summarizes the joint review opinions on the "Contract Review Form" and makes a review conclusion, which is reviewed and signed by the head of the sales department. A4.4.3 Review by the contract handler
C-type contracts are reviewed by the contract handler.
a) The salesperson fills out the "Contract Review Form" based on negotiations with the user, introduction of products, draft contracts or user bids and orders; b) The salesperson conducts a review based on the requirements of the contract review content; c) The salesperson makes a review conclusion on the "Contract Review Form" based on the review results, which is reviewed and signed by the head of the sales department. A4.5 Signing the contract
The contract handler signs a product sales contract with the user according to the "Contract Review Form" or signs a sales contract with the user after modifying the draft contract (or bid, or order).
A4.6 Issuance and management of contract information
A4.6.1 Issuance of contract information
Formally signing a contract is the basis for the relevant departments of the enterprise to perform the contract. The person in charge of contract signing is responsible for the preparation and issuance of the original and duplicate versions of the contract. The contract issuance department, version, and number of copies shall be implemented in accordance with the enterprise contract management regulations. A4.6.2 Contract information management
a) The person in charge of the formally signed contract shall register it in the contract ledger b) The archivist is responsible for the safekeeping, borrowing and querying of contract information such as the original contract, contract review form, contract review record, and contract revision review form.
A4.7 Contract implementation coordination and revision
A4.7.1 Contract implementation coordination
The person in charge of contract signing is responsible for liaison and coordination during the execution of the contract. A4.7.2 Contract revision
The formally signed contract is legally binding and shall not be modified without the formal consent of both parties. A4.7.2.1 Contract revision conditions
The user shall submit a formal official letter and explain the sufficient reasons and requirements for revision and cancellation. A4.7.2.2 Contract Revision Method
a) Re-evaluation of the requirements for contract revision
JB/T8514.3-1997
The original contract signing person shall organize relevant departments to re-evaluate the requirements for contract revision in accordance with the original contract review method; the focus is on the degree to which the revised requirements can be met and the economic responsibilities that the user should bear after the contract revision. b) The contract signing person shall fill in the "Contract Revision Review Form" and the recipient of the contract revision shall approve and sign it. c) The contract signing person shall notify the holders of the original and duplicate versions of the contract in the form of the "Contract Revision Review Form". A5 Flowchart of Contract Review Procedure
The flow chart of contract review procedure shall be made in accordance with GB1526, see Figure A1. A6 Related procedures/documents and records
A6.1 Related procedures and supporting documents
a) OJK.432.219 Production plan control procedure b) OJK. 312.516
Quality plan control procedure
c) OJK.526.630
A6.2 Information voucher
a) 03-BK/QJ-01
Contract management regulations
A-type contract review form
03-BK/QJ-02
B-type contract review form
03-BK/QJ-03{
C-type contract review form
b) 03-BK/QJ-04
c) 03-BK/QJ-05
d) 03-BK/QJ-07
Contract Revision Review Form
Contract Ledger
Contract Review Record Form
JB/T 8514. 3--1997
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JB/T 8514.3—1997
Appendix B
(Suggested Appendix)
List of Common Procedure Documents
(Comply with GB/T19001--1994 idt ISO 9001:1994)1. Management Review Procedure (Quality System Review Procedure)2. Quality Planning Management Procedure
3. Quality System Establishment and Operation Management Procedure4. Contract Review Procedure
5. Design Control Procedure
6. Technical Document and Data Control Procedure
7. Quality System Document and Data Control Procedure8. Procurement Management Procedure
9. Subcontractor Evaluation Management Procedure
10. Customer-provided Product Control Procedure
11. Product Identification and Traceability Management Procedure12. Process control procedures
13. Special process control procedures
14. Production equipment management procedures
15. Process equipment management procedures
16. Production operation environment control procedures
17. Inspection and test management procedures
18. Inspection, measurement and test equipment control procedures19. Inspection and test status management procedures
20. Non-conforming product control procedures
21. Corrective and preventive measures implementation management procedures22. Handling, storage, packaging, protection and delivery management procedures23. Quality record control procedures
24. Internal quality system audit procedures
25. Training management procedures
26. Service Management Procedures
27. Selection and Application of Statistical Techniques Management Procedures 28
Importance
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