other information
Release date:2005-03-24
drafter:Mou Weizhong, Meng Guoqiang, Huang Jiujiu, Liu Zhixue, Sun Ke, He Hai, Liu Jialin
Drafting unit:Secretariat of the National Technical Committee for Logistics Standardization, Huazhong University of Science and Technology, China Shipping Logistics (Shenzhen) Co., Ltd.
Focal point unit:National Logistics Standardization Technical Committee
Proposing unit:National Logistics Standardization Technical Committee
Publishing department:General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China Standardization Administration of China
competent authority:National Standardization Administration
Some standard content:
ICS 03. 080. 01
National Standard of the People's Republic of China
GB/T 19680---2005
Classification and evaluation indicators for logistics enterprises
Classification and evaluation indicators for logistics enterprises2005-03-24Promulgated
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of ChinaStandardization Administration of the People's Republic of China
2005-05-01Implementation
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GB/T19680—2005
This standard is formulated on the basis of extensive investigation and research on the operation mode, business types, business scale, asset status and informationization level of logistics enterprises in my country, and after extensive consultation, full discussion, analysis and demonstration. It gives a preliminary definition of logistics enterprises and their types, and proposes evaluation indicators for the current status and development direction of logistics enterprises. This standard is proposed and managed by the National Technical Committee for Logistics Standardization. The drafting units of this standard are: Secretariat of the National Technical Committee for Logistics Standardization, Huazhong University of Science and Technology, and China Shipping Logistics (Shenzhen) Co., Ltd. The main drafters of this standard are: Qian Xingzhong, Meng Guoqiang, Huang Jiujiu, Liu Zhixue, Sun Ke, Min Qi, and Liu Jiacheng. The enterprise participating units of this standard are: China National Foreign Trade Transportation Corporation, China Ocean Shipping Logistics Company, Baogong Logistics Enterprise Group Co., Ltd., City Railway Express Co., Ltd., Yuancheng Group Co., Ltd., Guangdong Yuzhu Logistics Base Co., Ltd., and Henan Yuxin Transportation Development Co., Ltd. This standard is published
1 Model
Classification and evaluation indicators of logistics enterprises
GR/T 19680--2005
This standard proposes the definition, classification principles and methods of logistics enterprises in my country, and clarifies the types and evaluation indicators of logistics enterprises in my country. This standard applies to the definition of various types of logistics enterprises in my country, the evaluation and selection of logistics enterprises by the logistics market, and can also be used as a basis for the regulation and management of logistics enterprises.
2 Normative references
The clauses in the following documents are the clauses of this standard through the reference of this standard. For all references with a date, all subsequent amendments (excluding errata) or revisions are not applicable to this standard. However, the parties who reach an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For all undated references, the latest versions apply to this standard. GB/T18354 Logistics Terms
3 Terms and Definitions
The terms and definitions established by GB/T18354 and the following terms and definitions apply to this standard. 3.1
Logistics enterprise logisticssenterprist
At least one of the business operations is engaged in transportation (including transportation agency, express delivery of goods) or warehousing, and can organize and manage the basic functions such as transportation, storage, loading and unloading, packaging, circulation processing, distribution, etc. according to the logistics needs of customers, and has an information management system that is suitable for its own business. It is an economic organization that implements independent accounting and independently bears civil liability. Non-legal person logistics economic organizations are comparable and applicable. Note: Rewrite GB/T18354-2001 basic term 3.12. 3.2
Logistics servicelogisties service
The behavior of meeting the logistics needs of customers by organizing and managing the basic functions such as transportation, storage, loading and unloading, handling, packaging, circulation processing, distribution management, etc. 3.3
Integrated logistics serviceDevelop an overall logistics plan for customers, and plan, organize, implement and systematically operate the elements of logistics activities. 3.4
Logistics information management applies modern information technology and means to complete the collection, processing, storage, transmission and exchange of information in the logistics process, and realize the electronic, digital and networked logistics information.
4 Classification principles and methods
4.1 Classification principles
The classification principles are as follows:
a) Enterprises that meet 3.1;
b) Similar businesses are merged into the same type;
GB/T 19680-2005
c) Traditional single service functions should be combined with logistics service functions. 4.2 Classification methods
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Divide the types of logistics enterprises according to the fact that logistics enterprises take a certain service function as the main feature and extend to other logistics service functions.
5 Types of logistics enterprises
5.1 Transport-type logistics enterprises
Transport-type logistics enterprises shall meet the following requirements at the same time: 1) They are mainly engaged in cargo transportation business, including cargo express service or transportation agency service, and have a certain scale; b) They can provide door-to-door transportation, door-to-station transportation, station-to-door transportation, station-to-station transportation services and other logistics services; c) The enterprise has a certain number of transportation equipment; d) They are equipped with network information service functions, and the application information system can query and monitor the status of transported goods; 5.2 Warehousing-type logistics enterprises
Warehousing-type logistics enterprises shall meet the following requirements at the same time: a) They are mainly engaged in warehousing business, providing customers with warehousing services such as cargo storage, insurance, and transit, and have a certain scale; b) The enterprise can provide customers with distribution services as well as other services such as commodity distribution and circulation period; the enterprise has its own warehousing facilities of a certain scale, has customers, and owns or rents necessary freight vehicles; d) It has network information service function, and the application information system can query the status of goods and monitor 5.3 Comprehensive service-oriented logistics enterprises
Comprehensive service-oriented logistics enterprises should meet the following requirements at the same time: a) Engage in a variety of logistics service businesses, and can provide customers with transportation, freight forwarding, warehousing, distribution and other logistics services, and have a certain scale;
b) According to customer needs, formulate operation plans for customers to integrate logistics resources, and provide customers with contractual comprehensive logistics services;
According to business requirements, the enterprise owns or rents necessary transportation equipment, warehousing facilities and equipment; c)
d) The enterprise has a cargo distribution and distribution network with a certain operating scope: The enterprise is equipped with special institutions and personnel, establishes a complete customer service system, and can provide customer service in a timely and effective manner: e
f) It has network information service function, and the application information system can query and monitor the status of the entire logistics process. 6 Logistics Enterprise Evaluation Indicators
6.1 Level Evaluation Principles
It can comprehensively and systematically reflect the comprehensive capabilities of enterprises. For the three types of logistics enterprises with a certain comprehensive level, they are divided into five levels: AAAAA, AAAA, AAA, AA, and A according to different evaluation indicators. AAAAA is the highest, and the evaluation of logistics enterprises can be carried out by the national logistics industry organization to establish an evaluation agency. 6.2 Evaluation Standards
6.2.1 Transport-type Logistics Enterprises
The evaluation indicators of transport-type logistics enterprises are shown in Table 1. Evaluation indicators: 1. Freight business income, yuan
Equipment set
2. Business hours
3. Total assets, yuan 1
4. Negative asset feedback ratio
5. Self-owned freight vehicles/vehicles
(or total load capacity; t)-
6. 1 operating outlet
7. Management system
8. Quality management
9. Business support
10. Customer complaint rate
(or customer satisfaction)
11. Middle and senior management personnel
12. Business personnel
13. Network system
14. Electronic document management
15. Cargo tracking
[6, Customer tracking
Table 1 Evaluation indicators for transport logistics enterprises
AAAAA level
1.5 billion or more
3 years or more
1 billion or more
1500 or more
(7500 or more)
50 or more
AAA level
300 million or more
AAA level
GB/T 19680--2005
110 million or more
60 million or more.
More than 2 years
More than 200 million
100 More than
(More than 2000)
More than 30
More than 4000 months
Not higher than 70%
More than 150
(More than 750)
More than 15
More than 3 million
More than 1 year
More than 900 months
More than 80
(More than 400)
More than 10
More than 3 million
More than 30
(More than 130)
More than 5
Have sound management, financial, statistical, safety, technical and other institutions and corresponding management systems Passed IS09001:2000 quality management system certification International scope
(2989)||t 80% or more have a college degree or above or a certified logistician from an industry organization; 60% or more have a secondary or higher education or a professional qualification; Nationwide, 60% or more have a college degree or above or a certified logistician from an industry organization; 50% or more have a secondary or higher education and a professional qualification; All freight business information is managed online; 90% or more; 90% or more; 70% or more; 70% or more; Establish automatic and manual query systems; Note 1: The indicators marked with * are the necessary indicators for enterprises to reach the evaluation level, and the rest are the examination indicators. Note 2: Freight business income includes freight transportation income, transportation agency income, and freight express income. Within the province
(Route 290)
More than 30% have college degree or above
Or certified as a logistician by an industry organization
More than 30% have secondary education or above
Glass professional qualification
Logistics business information part
Network management
.....r.
More than 50%
More than 50%
Establish an artificial inquiry system
Note 3: Operation outlets refer to branches established by the enterprise within the scope of operation, which can undertake and complete the basic business of the enterprise. Note 4, customer complaint rate refers to the ratio of the total number of complaints from customers about dissatisfied business to the total business volume of the enterprise during the annual cycle. Note 5 Customer satisfaction refers to the survey statistics of the enterprise on customer satisfaction during the annual cycle. GB/T 19680--2005
Warehousing logistics enterprises
The evaluation indicators of warehousing logistics enterprises are shown in Table 2. Table 2 Evaluation indicators of warehousing logistics enterprises Evaluation indicators Business status Equipment and facilities Annual warehouse operating income/yuan Business hours Total assets/yuan + Asset-liability ratio Own warehouse area/m2 = 5. Owned/leased freight vehicles/vehicles 7. Distribution customer points/units 8. Management system 9. Quality management 10. Customer complaint rate (or customer satisfaction) 11. Middle and senior management personnel 12. Business personnel 13. Network system 14. Electronic document management"
15. Cargo tracking
16. Customer inquiry"
AAAAA grade
600 million or more
3 years or more
1 billion or more
200,000 or more
500 or more
400 or more
AAAA grade
AAA grade
120 million or more
25 million or more
2 years or more
200 million or more
80,000 or more
200 or more
300 or more
100 square meters or more
Not higher than 70%|| tt||More than 30,000
More than 100
200 cards
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More than 500 square meters
More than 2 million.1
More than 1 year
More than 10,000
More than 50
More than 100
More than 2 million
More than 1 000
More than 30
50t
Having complete management, financial, statistical, safety, technical and other institutions and corresponding management systems certified by ISO 9001:2000 Quality Management System Certification0.053
(2983)
80% or more have a college degree or above or industry
Plastic Fabric Tester
60% or more have a secondary or above degree or major
(29536)
60% or more have a college degree or above or industry organization logistics engineer Certification
More than 50% of them have a secondary education or above
or professional qualification
All warehousing business information is managed online
More than 90%
More than 90%
More than 70%
More than 70%
Establish dynamic and manual query systems
Note 1: The marked indicators are the necessary indicators for the enterprise to reach the evaluation level, and the others are reference indicators. Note 2: Warehousing business income refers to the income obtained by the enterprise from completing the goods warehousing business and distribution business. 0.5%
(290%)
30% or more have college degree or above
Logistics certification organized by industry organizations
30% or more have secondary education or above
or professional qualification
Logistics business information part
Network management
50% or more
50% or more
Establish manual inquiry system
Note 3, customer complaint rate refers to the ratio of the total number of complaints from customers about unsatisfactory services to the total business volume of the enterprise within the annual cycle. Note 4: Customer satisfaction refers to the statistics of the satisfaction of customers by the enterprise within the annual cycle. Note 5: Distribution customer point refers to the enterprise's current weekly fixed outlets that provide distribution services within a certain period of time, have a certain business scale, and belong to customers. Note 6: Leased freight vehicles refer to freight-specific vehicles that can be deployed and used by the enterprise through contracts and other means. 6.2.3 Comprehensive service logistics enterprises
The evaluation indicators of comprehensive service logistics enterprises are shown in Table 3. Table 3 Evaluation indicators of comprehensive service logistics enterprisesEvaluation indicators
Equipment and facilities
1. Annual comprehensive logistics operating income/yuan
2. Business hours
3. Total assets/yuan1
Asset liability ratio
Owned/rough storage area, m
6. Existing: leased freight vehicles/vehicles
7. Operating outlets/units
&. Management system
9. Quality management
10. Business coverage
1. Service plan and implementation
12. Customer complaint rate
[Customer satisfaction)
13. Middle and senior management personnel
14. Business personnel
15. Network system
16. Electronic document management
17. Cargo trackingwwW.bzxz.Net
18. Customer inquiry
A4444 level
1.5 billion or more
3 years or more
500 million or more
100,000 or more
1 un with.F
100 or more
AAAA level
200 million or more
AAA level
40 million or more
2 years or more
100 million or more
30,000 or more
50 or more
GB/T 19680—2005
8 million or more
3 million or more
1 year or more
20 million or more
6 million or more
Not highF 75%
10,000 or more
300 More than
More than 30
More than 000
More than 200
More than 200 square meters
More than 1000
More than 5
Has complete management and financial, statistical, safety, technical and other institutions and corresponding management systems Passed 150) 9001, 2000 quality management system certification International scope
National scope
Cross-province
Provide logistics planning, resource integration, solution design, business process reorganization, supply chain optimization, Logistics information technology and other aspects of the service 0.05 number
(9836)
: 80% or more have
college degree or above
or industry organization
logistics technician certification
60% or more have
secondary education or above
or professional qualification
(≥95%)
70% or more have
college degree or above
or industry organization
logistics technician certification
50% or more have
secondary education or above
or professional qualification Professional qualification
Logistics business information is fully managed online 100%
% or more
80% or more
70% or more
Establish automatic query and manual query systems
Note 1: The indicators marked with * are the necessary supporting items for enterprises to reach the evaluation level. Others are test indicator items. Within the province, we provide consulting services such as integrated logistics resources and solution design
(90%)
More than 50% have college degree 40% or above with secondary education or professional qualification. Interest-based part of logistics operation business. Network management. 60% to be submitted. 50% to be submitted. Establishment of manual inquiry system. Note 2: Comprehensive logistics business income refers to the income obtained by the enterprise through logistics business activities, including the total income from transportation, storage, loading and unloading, transportation, packaging, circulation, distribution and other business. Note 3: Operation outlets refer to branches established by the enterprise within the scope of business coverage, which can undertake and complete the enterprise's business. Note 4: Customer complaint rate refers to the ratio of the total number of customer complaints about unsatisfactory business to the total business volume of the enterprise within the annual cycle. Note 5: Customer satisfaction refers to the survey statistics of the company's satisfaction with customers during the annual period. Note 6: Leased freight vehicles refer to the special freight vehicles that the company can allocate and use through contracts and other means. Note 7: Leased storage area refers to the total storage area that the company can allocate and use through contracts and other means.
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