Instructions for use of products of consumer interest-General principles
Some standard content:
GB 5296.1-1997 | | tt |
Both in our country and internationally, great progress has been made in the standardization of instructions for use of consumer goods over the past decade, and a lot of new experience has been gained. In particular, the development of my country's market economy has put forward more prominent and Urgent requirements. Therefore, the new content of the 1995 version of ISO/IEC Guide No. 37 was absorbed based on the original content of GB5296.1-85. The content of GB5296.1-85 is mainly formulated based on the 1983 version of ISO/IEC Guide No. 37. In order to be in line with international standards, this revision adopts all the contents in ISO/IEC Guide No. 37 that are suitable for our country's situation. This standard adds a lot of new content. According to the provisions of GB/T1.1-1993 "Standardization Work Guidelines Unit 1: Rules for Drafting and Presentation of Standards Part 1: Basic Provisions for Standard Preparation", this standard adopts the original version of ISO/IEC Guide No. 37 It is structured and divided into levels (including international introduction and Chapter 1) for ease of use. Appendix A, Instructions for Use, is an appendix to the prompts. This standard was proposed and incorporated by the China Institute of Standardization and Information Classification and Coding. This standard was drafted by: China Institute of Standardization and Information Classification and Coding, State Administration of Import and Export Commodity Inspection, and China Delixi Group Corporation.
The drafters of this standard: Ding Dongjiang, Wang Zheng, Feng Zhenghu, Mao Jie, Pei Shan, Chen Ende. This standard was first published in 1985 and first revised in 1997. This standard will be implemented from January 1, 1998. This standard replaces GB5296.1-85 from the date of implementation. 21
GB5296.1--1997
ISO/IEC Preface
International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) has formed a common standardization system worldwide. National standardization agencies, as members of ISC) and IEC, participate in the formulation of international standards through technical committees established by their respective organizations to deal with technical issues in different business scopes. ISO and IEC technical committees cooperate in areas of mutual interest. Other governmental or non-governmental international organizations related to ISO and IEC are also involved in relevant work. ISO/IEC Guideline No. 37 has been drafted by the ISO Consumer Policy Committee (COPOLCO) and approved by IEC National Committees and ISO member bodies.
Guideline No. 37 of the first edition in 1983 is invalid and is now replaced by the second edition. Appendix A of the Guidelines is informative.
22
GB5296.1---1997
ISO/IEC language
0.1 Instructions for use are information tools that convey to users how to use products correctly and safely. It can use documents, words, signs, symbols, diagrams, diagrams and auditory or visual information, alone or in combination. They can be used on products, packaging, or as accompanying materials. For example, loose-leaf materials, manuals, audio tapes, video tapes, and computer materials are delivered. 0.2 General guidance cannot provide comprehensive information covering every situation. Therefore, this guideline stipulates basic principles and detailed specific requirements for the drafting and presentation of various instructions for use to provide guidance to all parties involved, which is necessary and helpful to the end users of consumer products. An introduction to the evaluation of the usefulness of the instructions for use is included in an informative appendix. 0.3 This guideline may be used in conjunction with the requirements of a specific product standard or, in the absence of such a standard, with the relevant requirements of a similar product standard.
23
1 range
National Standard of the People's Republic of China
Consumer Product Instructions
Total
then
Instructions for use of products of consumer interest-General principles
1,1 This standard stipulates the original test and gives suggestions for the preparation of instructions for use of consumer products. It is used by product designers, manufacturers, drafters of technical documents or other preparers of such specifications; a technical committee or organization that develops consumer product standards. GB 5296.1--1997
replaces GB5296.1--85
1.2 The principles and detailed recommendations of this standard should be used in conjunction with the special requirements of the instructions for use in the standards for special products or series of products. 1.3 This standard is accompanied by an appendix (see Appendix A) containing some practical suggestions and tips on recommended assessment methods, which serve as a common basis for evaluating the quality of instructions for use.
This appendix is ??mainly used by researchers and experts engaged in assessment work. It may also be helpful for the standard usage objects mentioned in 1.1.
2 Reference standards
The provisions contained in the following standards constitute provisions of this standard by being quoted in this standard. At the time of publication, the editions indicated were valid. All standards are subject to revision and parties using this standard should explore the possibility of using the latest version of the standard listed below. GB2893--82 Safety colors
GB5465.2-85 Graphical symbols for electrical equipment GB7093.1--86 General test of graphic symbol representation rules GB7291-87 General requirements for consumer-related graphic symbols GB10001--94 Public Graphical symbols for information signs GB16273.1-1996 Graphical symbols for equipment General symbols 3 definition
It is difficult to adopt the following definitions for this standard.
3.1 Consumer customer
An individual member of society who purchases, uses goods or receives services to meet personal or family needs. 3.2 Instruction for use is an information tool that conveys to users how to use the product correctly and safely. It is usually expressed in the form of instructions for use, labels, logos, etc. It can use documents, words, signs, symbols, diagrams, diagrams, and auditory or visual information, alone or in combination. They can be used on products, packaging, or as accompanying materials. For example, loose-leaf materials, manuals, audio tapes, video tapes, and computer materials are delivered.
State Bureau of Technical Supervision 1997-07-07 Approved 24
1998-01-01 Implementation
4 General Provisions
GB 5296.1--1997
Use Instructions are an integral part of the product delivered. Instructions for use should avoid incorrect operations and reduce product failure and damage rates. 4.1
4.2 Instructions for use should help consumers use the product correctly and should effectively help consumers avoid misuse that may lead to danger. Instructions for use cannot be used to remedy design flaws. 4.3 Instructions for use should
a) clearly identify the product;
b) clearly identify the intended users and their capabilities; c) if necessary, explain the intended use of the product; d) include information on correct and All information required for the safe use of the product and/or regarding service and maintenance. 4.4 The instructions for use should describe foreseeable errors in use and provide sufficient warnings. Note: Most countries provide that manufacturers have a legal obligation to provide such warnings. 4.5 Instructions for use should include the following relevant information separately or simultaneously: a) function and operation;
b) transportation, assembly and installation;
c) cleaning, maintenance, fault diagnosis, and repair; d) For the destruction (disposal) of products and/or waste materials, safety and environmental considerations must be taken into consideration. 4.6 Instructions for use provide the user with the following important information regarding use: environment, for example, the appropriate amount of detergent used in a washing machine, waste destruction (disposal), reuse}; ~ conservation of energy and other resources.
4.7 Special protective measures required to protect the user and those present must be indicated, such as being supervised by an adult or wearing special clothing. Risks to special groups such as children, the elderly and the disabled must be noted. 4.8 If some instructions are directed only to a specific user group (for example, people engaged in the installation, repair and maintenance of a certain type of product), these instruction materials should be delivered separately and appropriately labeled. In this case, they do not need to be supplied with the product. 4.9 For products that require safety restrictions or have a validity period, the production date and shelf life or validity period of the product should be provided. 4.10 The date of publication of the instructions for use should be indicated. 4.11 Product instructions should be consistent with the information on the same product issued by the manufacturer (such as advertising or packaging). 4.12 When necessary, it should be clearly stated on the package or the cover of the instruction manual: "Please read the instruction manual before installing and using the product." 5 standard provisions
5.1 Product standards involving consumer interests should specify in detail what needs to be included in the instructions for use, for example, in the form of a brief catalogue. Instructions for use shall be a separate chapter of the product standard, which shall include installation and maintenance. 5.2 Special products that have safety requirements for use, operation, assembly, disassembly, cleaning or repair, as well as their destruction (disposal), or products that have safety requirements for waste disposal, should be detailed in the product standards. 5.3 When instructions for use are applied to products, they should be specified in the product standard's chapter on marking and labeling. 6 Location and manner
6.1 Depends on one or more of the following factors: Hazard: ||tt ||Environmental or similar requirements;
Product Design#
User needs for relevant information.
These factors determine that the instructions for use may be provided in whole or in part in one or more of the following ways: 25
On the product;
On the packaging;
in the information provided with the product.
GB 5296.1—1997
In addition, it should also be decided what method of transmission will be used in each case (see Introduction 0.1). Note: Setting instructions on the product has obvious advantages for user convenience. However, some products are small in size or shape, or the line of sight will be partially blocked during use. Therefore, some or all of the instructions are set on the packaging or as accompanying instructions. Information provision may be the best or only solution. 6.2 When the instructions for use are complicated, it will be helpful for consumers to display or provide certain important information on the product in the form of short instructions or reminder cards, stickers or labels (see Chapter 12). 6.3 When safety depends on the user's attention to the correct installation, use, maintenance, destruction or disposal of the product, and the correct method is not easy to attract attention, the product safety standard should at least provide for a warning sign to remind the user of the instructions for use ( book), please note the relevant parts. 7 Providing information at the point of sale
If the instructions for use can enable consumers to make reasonable purchasing choices from a wide range of products, then these instructions for use or their relevant parts should be available at the point of sale.
Note: Providing consumers with all the information they need to make reasonable purchasing decisions at the point of sale is the recommended approach for product information systems. This information includes situations mentioned in this standard, such as the need for protective clothing and warnings to parents to limit use by children (see 9.5). 8 Preparation of instructions for use
8.1 General
8.1.1 Instructions for use should be able to clearly identify the product and describe the model, style or type of the product. There should not be any differences or differences between one model and its improved version. Confusion between two different models (no matter how small the difference), or confusion between different specifications of the same model, results in the instructions for use in the hands of the consumer being inconsistent with the actual product used (see 4.10). 8.1.2 The instructions for use of a certain model of product should only provide consumers with information about that model. However, in order to identify two or more models, instructions containing product information for multiple models are allowed. 8.1.3 Descriptions of optional components or accessories should be clearly separated from the general description and descriptions of other components or accessories (for example, through sub-clauses, sub-titles, etc.) to avoid confusion among consumers with irrelevant content. 8.2 Easy to read
8.2.1 The font and size of information on the product, as well as the font and size of printed materials and computer-processed information, should be clear and large enough to ensure easy readability.
8.2.1.1 When printing English, the × height of printed fonts (height of shorter fonts) should be 1.5mm or greater. Haby
Note 1 In the so-called typesetting point system (Didot and Pica), the corresponding size is approximately 4 points [1 point 0.4mm (Didot: 0.376mm; Pica 0.351mm).
Note 2 For letters other than the Latin alphabet, the choice of font and size should be equally clear and legible. 8.2.1.2 When printing the text of English instructions for use (for example, loose-leaf information, manuals), a font between 3.2mm and 5.6mm (8 points and 14 points) should be used.
8.2.1.3 The English titles of printed loose-leaf materials, manuals, product instructions and other short information that consumers need to consult frequently should be 26
GB 5296. 1 --1997||tt ||Use 4mm or larger (in the range above 10 o'clock to 14 o'clock) fonts, depending on the reading distance. 8.2.1.4 The position of the instructions for use on the product and the angle between the plane and the vertical plane where they are located should be easy for consumers to read and understand from their position when using the product.
8.2.1.5 The standard should include more parameter provisions on making instructions for use legible, especially on the relationship between font size and reading distance parameters.
8.2.2 Brightness contrast - the difference between the percentage of light reflected back from the bottom surface and the percentage of light reflected back from the printed body should be as large as possible.
Note 3 This contrast should usually be above 70%, and the brightness contrast of good quality black printing on white paper is about 80%. Note 4: Brightness contrast will be reduced by printing type on both sides of some transparent paper, thereby impairing legibility. According to the above characteristics, the minimum font size and its minimum requirements for brightness contrast should be specified in the product standard. 8.2.3 For safety instructions in loose-leaf materials and manuals, different fonts or fonts of different sizes or other methods should be used to make the contents clearer. If both safety and health instructions are required, special instructions on safety should be given priority. 8.2.4 Making the words, numbers or symbols of the instructions for use on metal, glass or plastic products by concave or protruding methods has the advantage of making the instructions for use durable, but it should be avoided to avoid the disadvantage that it may not be as legible as high-quality printed matter (see 12.1). 8.3 ColorwwW.bzxz.Net
8.3.1 The colors used should be considered, especially the colors on controllers, components, etc., so that they can be clearly and quickly identified. 8.3.2 If color is used, it should be functional, systematic and consistent (see GB2893). 8.3.3 Consideration should be given to persons suffering from one or another medical condition that impairs the ability to recognize colours. Therefore, in order to understand the instructions, you should not just use the method of identifying colors.
8.4 Principles of presentation
8.4.1 Consumers must first understand the instructions for use before they can use the product correctly. In order to achieve the best use effect, the instructions for use should comply with each step of the operating procedures, so that the product can be used The order is appropriate and reasonable. Note 5: When a quick response is required (for example, when a fire extinguisher needs to be used), the instructions for use must ensure that the reader can understand and use it using only the simplest thinking process.
8.4.2 Complete operating procedures are the guarantee of product safety and correct use. Instructions for use should help and promote consumers to smoothly learn and understand the procedures. Very effective ways of accomplishing this include providing illustrated illustrations, diagrams and operating procedure diagrams (see 8.7, 8.9 and 8.10). 8.4.3 Instructions for use of products with several different and independent functions should first introduce the basic and usual functions of the product, and then introduce other functions.
A product's instructions for use should anticipate questions that consumers may encounter, such as, "Where? Who? What? When? How 8.4.4
Like? Why?" and provide Consumers provide answers. 8.5 Expression and use of technical terms
8.5.1 Instructions for use should be as brief as possible and easy for laypeople to understand. Unavoidable technical terms should be explained, and the expressions of terms and units in the instructions for use should be consistent. .
8.5.2 The text of loose-leaf materials, manuals, etc. should follow the presentation principles in Article 8.4. Concise and concise titles and notes can help users find what they need (see 8.11).
8.5.3 A sentence should usually contain only one requirement, or a few closely related requirements. For the sake of clarity, it is better to use the active part of the verb instead of the passive part. The first requirement should be decisive and powerful, not weak; - it is better to use action verbs instead of abstract nouns; - the expression should be direct Seriously, don't be tortuous and tactful. Examples are shown in Table 1:
27
Statement expression principles
Use main dynamic
Decisive and powerful
Use action verbs
Direct
8.6. Language
GB 5296.1-1997
Table 1
should be expressed like this
Turn off power
Turn off power
Do not move the bracelet
Do not remove tabs
Use,keep,avoid
Use,keep,avoid
Pull black lever towards you8.6 .1Instructions for use of the product should be written in the official language of the country where the product is sold. Note 5 This is a legal requirement in many countries.
It should not be expressed like this
Be sure that the power has been disconnected
The bracelet should not be moved
Thc tabs shouid not be removedUtilization, maintenance, avoidance
Utilization, maintenance, avoidanceUsers will pull the black lever away from the machine
8.6.2 If using a More than one language, each language should be easily distinguishable from the others. It is best to use separate instructions for each language - loose-leaf materials, manuals, etc. Where this is not feasible, instructions for each language should also be clearly separated. It is best to use only one language per page of text.
8.6.3 Due to limited space on the product, problems may arise when describing the product in multiple languages, especially when the country where the product is sold has more than one official language. And the same problem can arise when the country where the product is sold is unknown. These problems can be solved through the use of graphic symbols (see 8.8) to make it clear to the user, through the use of numbers and explanations in appropriate language in the accompanying text, or through the use of some internationally accepted Vocabulary and abbreviations (such as STOP, MAX/MIN) to solve. 8.6.4 Text and illustrations that need to be read and viewed together should be arranged together. When a figure is to be repeated in the text in each different language, write the figure title for that language only (see 8.7.7). 8.6.5 When the instructions for use are translated from one language into other languages, the entire translation process, including review, should be completed by authoritative language experts and technical experts.
8.7 Illustrations
8.7.1 Whether using photos, line drawings, or other media, attention should be paid to their quality and clarity. 8.7.2 At all times, the main text and illustrations should be together, and the illustrations and main text should correspond to each other. 8.7.3 Illustrations should not be separated from the relevant text. If a continuous operation is described, the text and illustrations should follow the same order.
8.7.4
Illustrations shall be annotated with details provided to identify and locate controls, accessories, etc. 8.7.5
8.7.6
An icon should not really contain more information than the required functionality. Illustrations and details of illustrations should be repeated in relevant parts of the instructional material when the user requires assistance. The illustrations, tables or operating procedure diagrams contained in Articles 8.7.78.6 to 8.10 can be folded and attached to loose-leaf materials or manuals to facilitate comparison and viewing of the corresponding text on different pages.
8.8 Graphic symbols
Graphic symbols should be easy to understand and not ambiguous. Should comply with the regulations of GB5465.2, GB7093.1, GB7291, GB10001, 8. 8. 1
GB16273.1.
8.8.2 Instructions for use should clearly indicate and explain the product functions represented by the symbols appearing on the product. 8.9 Tables
8.9.1 Wherever understanding is required, content should be presented in table form. Tables and associated text should be arranged together (see 8.7.7).
28
GB 5296.1—1997
8.9.2 When consumers need help, the form or parts of the form should be reused in relevant parts of the instructional material. 8.10 Operating procedure chart
In order to use the product safely and correctly, specific operating procedures need to be adopted. The operating procedure chart can help consumers understand and master the operating procedures. Operating procedure diagrams should be arranged together with the corresponding text (see 8.7.7). 8.11 Changci (index table)
8.11.1 When the instructions for use exceed one page, each page should be numbered. Loose-leaf materials, manuals, etc. that have more than four pages should have a table of contents (index table).
8.11.2 When the instructions for use are long and complex, an index of keywords should be given in Chinese Pinyin order, and the table of contents should include the index. 8.11.3 For complex equipment, separate catalogs should be provided for operating controls and indicators (such as dials, gauges, or indicator lights). 8.11.4 The title in the country subsection should be the same as the title used in the main text. 8.12 Fault judgment, inspection and repair
If the user of the product can judge and repair some faults without causing harm to himself or others or the product, then the loose-leaf information and manual of the instructions for use should provide personal information. A troubleshooting sheet with appropriate diagrams, illustrated explanations, etc., points out the possible malfunctions of the product, and clearly indicates whether the user can try to repair it by himself or whether he or she needs to ask a professional to repair it. 9 Safety warnings
9.1 In accordance with the parameters in clauses 8.2.1 to 8.2.4 and 8.3, safety warnings should be in large or different print and emphasized with special symbols or colors.
9.2 In order to achieve the best effect, the format and writing of safety warnings should consider the following points: The content and illustrations should be concise and to the point:
The location, content and form of a safety warning should be eye-catching; ensure consumption Warnings about hazards can be seen from the point of use by users and others during normal use of the product; --- explain the nature of the injury (and, if necessary, the cause of the injury); --- give clear instructions on what to do; 1. Give clear instructions on how to avoid them; use clear language, graphic symbols and illustrations; · Remember that frequent repetition of warnings and false warnings will weaken the effectiveness of necessary warnings. 9.3 When reminding consumers, the instructions for use must use the following classification methods and warning words: "Danger" means to be alert to high risks; "Warning" means to be alert to moderate risks; - "Caution" means to be alert to minor risks. focus on. 9.4 For products with high or medium hazards, safety warnings should be permanently mounted on the product so that consumers can clearly see its content during the life of the product.
9.5 Warnings regarding impairments or limitations of use (e.g., "Not for use by children under 3 years of age") are extremely important for safety and should be given prominently, at least as much as other instructions for the product. obvious. Such warnings should be clearly visible at the time of sale. 10Standardized terminology and signs
In order to convey important information such as hazard warnings, standardized terms and/or safety signs or graphic symbols should be used in appropriate locations. Such terms and signs and their location requirements should be specified in the relevant product standards. 11Audiovisual signals
11.1Visual signals, such as flashing lights, and auditory signals, such as beeping sounds, can be used to inform and warn consumers. 11.2 Such a signal should have the following points: 29
4. Text and illustrations that need to be read and viewed together should be arranged together. When a figure is to be repeated in the text in each different language, write the figure title for that language only (see 8.7.7). 8.6.5 When the instructions for use are translated from one language into other languages, the entire translation process, including review, should be completed by authoritative language experts and technical experts.
8.7 Illustrations
8.7.1 Whether using photos, line drawings, or other media, attention should be paid to their quality and clarity. 8.7.2 At all times, the main text and illustrations should be together, and the illustrations and main text should correspond to each other. 8.7.3 Illustrations should not be separated from the relevant text. If a continuous operation is described, the text and illustrations should follow the same order.
8.7.4
Illustrations shall be annotated with details provided to identify and locate controls, accessories, etc. 8.7.5
8.7.6
An icon should not really contain more information than the required functionality. Illustrations and details of illustrations should be repeated in relevant parts of the instructional material when the user requires assistance. The illustrations, tables or operating procedure diagrams contained in Articles 8.7.78.6 to 8.10 can be folded and attached to loose-leaf materials or manuals to facilitate comparison and viewing of the corresponding text on different pages.
8.8 Graphic symbols
Graphic symbols should be easy to understand and not ambiguous. Should comply with the regulations of GB5465.2, GB7093.1, GB7291, GB10001, 8. 8. 1
GB16273.1.
8.8.2 Instructions for use should clearly indicate and explain the product functions represented by the symbols appearing on the product. 8.9 Tables
8.9.1 Wherever understanding is required, content should be presented in table form. Tables and associated text should be arranged together (see 8.7.7).
28
GB 5296.1—1997
8.9.2 When consumers need help, the form or parts of the form should be reused in relevant parts of the instructional material. 8.10 Operating procedure chart
In order to use the product safely and correctly, specific operating procedures need to be adopted. The operating procedure chart can help consumers understand and master the operating procedures. Operating procedure diagrams should be arranged together with the corresponding text (see 8.7.7). 8.11 Changci (index table)
8.11.1 When the instructions for use exceed one page, each page should be numbered. Loose-leaf materials, manuals, etc. that have more than four pages should have a table of contents (index table).
8.11.2 When the instructions for use are long and complex, an index of keywords should be given in Chinese Pinyin order, and the table of contents should include the index. 8.11.3 For complex equipment, separate catalogs should be provided for operating controls and indicators (such as dials, gauges or indicator lights). 8.11.4 The title in the country subsection should be the same as the title used in the main text. 8.12 Fault judgment, inspection and repair
If the user of the product can judge and repair some faults without causing harm to himself or others or the product, then the loose-leaf information and manual of the instructions for use should provide personal information. A troubleshooting sheet with appropriate diagrams, illustrated explanations, etc., points out the possible malfunctions of the product, and clearly indicates whether the user can try to repair it by himself or whether he or she needs to ask a professional to repair it. 9 Safety warnings
9.1 In accordance with the parameters in clauses 8.2.1 to 8.2.4 and 8.3, safety warnings should be in large or different print and emphasized with special symbols or colors.
9.2 In order to achieve the best effect, the format and writing of safety warnings should consider the following points: The content and illustrations should be concise and to the point:
The location, content and form of a safety warning should be eye-catching; ensure consumption Warnings about hazards can be seen from the point of use by users and others during normal use of the product; --- explain the nature of the injury (and, if necessary, the cause of the injury); --- give clear instructions on what to do; 1. Give clear instructions on how to avoid them; use clear language, graphic symbols and illustrations; · Remember that frequent repetition of warnings and false warnings will weaken the effectiveness of necessary warnings. 9.3 When reminding consumers, the instructions for use must use the following classification methods and warning words: "Danger" means to be alert to high risks; "Warning" means to be alert to moderate risks; - "Caution" means to be alert to minor risks. focus on. 9.4 For products with high or medium hazards, safety warnings should be permanently mounted on the product so that consumers can clearly see its content during the life of the product.
9.5 Warnings regarding impairments or limitations of use (e.g., "Not for use by children under 3 years of age") are extremely important for safety and should be given prominently, at least as much as other instructions for the product. obvious. Such warnings should be clearly visible at the time of sale. 10Standardized terminology and signs
In order to convey important information such as hazard warnings, standardized terms and/or safety signs or graphic symbols should be used in appropriate locations. Such terms and signs and their location requirements should be specified in the relevant product standards. 11Audiovisual signals
11.1Visual signals, such as flashing lights, and auditory signals, such as beeping sounds, can be used to inform and warn consumers. 11.2 Such a signal should have the following points: 29
4. Text and illustrations that need to be read and viewed together should be arranged together. When a figure is to be repeated in the text in each different language, write the figure title for that language only (see 8.7.7). 8.6.5 When the instructions for use are translated from one language into other languages, the entire translation process, including review, should be completed by authoritative language experts and technical experts.
8.7 Illustrations
8.7.1 Whether using photos, line drawings, or other media, attention should be paid to their quality and clarity. 8.7.2 At all times, the main text and illustrations should be together, and the illustrations and main text should correspond to each other. 8.7.3 Illustrations should not be separated from the relevant text. If a continuous operation is described, the text and illustrations should follow the same order.
8.7.4
Illustrations shall be annotated with details provided to identify and locate controls, accessories, etc. 8.7.5
8.7.6
An icon should not really contain more information than the required functionality. Illustrations and details of illustrations should be repeated in relevant parts of the instructional material when the user requires assistance. The illustrations, tables or operating procedure diagrams contained in Articles 8.7.78.6 to 8.10 can be folded and attached to loose-leaf materials or manuals to facilitate comparison and viewing of the corresponding text on different pages.
8.8 Graphic symbols
Graphic symbols should be easy to understand and not ambiguous. Should comply with the regulations of GB5465.2, GB7093.1, GB7291, GB10001, 8. 8. 1
GB16273.1.
8.8.2 Instructions for use should clearly indicate and explain the product functions represented by the symbols appearing on the product. 8.9 Tables
8.9.1 Wherever understanding is required, content should be presented in table form. Tables and associated text should be arranged together (see 8.7.7).
28
GB 5296.1—1997
8.9.2 When consumers need help, the form or parts of the form should be reused in relevant parts of the instructional material. 8.10 Operating procedure chart
In order to use the product safely and correctly, specific operating procedures need to be adopted. The operating procedure chart can help consumers understand and master the operating procedures. Operating procedure diagrams should be arranged together with the corresponding text (see 8.7.7). 8.11 Changci (index table)
8.11.1 When the instructions for use exceed one page, each page should be numbered. Loose-leaf materials, manuals, etc. that have more than four pages should have a table of contents (index table).
8.11.2 When the instructions for use are long and complex, an index of keywords should be given in Chinese Pinyin order, and the table of contents should include the index. 8.11.3 For complex equipment, separate catalogs should be provided for operating controls and indicators (such as dials, gauges, or indicator lights). 8.11.4 The title in the country subsection should be the same as the title used in the main text. 8.12 Fault judgment, inspection and repair
If the user of the product can judge and repair some faults without causing harm to himself or others or the product, then the loose-leaf information and manual of the instructions for use should provide personal information. A troubleshooting sheet with appropriate diagrams, illustrated explanations, etc., points out the possible malfunctions of the product, and clearly indicates whether the user can try to repair it by himself or whether he or she needs to ask a professional to repair it. 9 Safety warnings
9.1 In accordance with the parameters in clauses 8.2.1 to 8.2.4 and 8.3, safety warnings should be in large or different print and emphasized with special symbols or colors.
9.2 In order to achieve the best effect, the format and writing of safety warnings should consider the following points: The content and illustrations should be concise and to the point:
The location, content and form of a safety warning should be eye-catching; ensure consumption Warnings about hazards can be seen from the point of use by users and others during normal use of the product; --- explain the nature of the injury (and, if necessary, the cause of the injury); --- give clear instructions on what to do; 1. Give clear instructions on how to avoid them; use clear language, graphic symbols and illustrations; · Remember that frequent repetition of warnings and false warnings will weaken the effectiveness of necessary warnings. 9.3 When reminding consumers, the instructions for use must use the following classification methods and warning words: "Danger" means to be alert to high risks; "Warning" means to be alert to moderate risks; - "Caution" means to be alert to minor risks. focus on. 9.4 For products with high or medium hazards, safety warnings should be permanently mounted on the product so that consumers can clearly see its content during the life of the product.
9.5 Warnings regarding impairments or limitations of use (e.g., "Not for use by children under 3 years of age") are extremely important for safety and should be given prominently, at least as much as other instructions for the product. obvious. Such warnings should be clearly visible at the time of sale. 10Standardized terminology and signs
In order to convey important information such as hazard warnings, standardized terms and/or safety signs or graphic symbols should be used in appropriate locations. Such terms and signs and their location requirements should be specified in the relevant product standards. 11Audiovisual signals
11.1Visual signals, such as flashing lights, and auditory signals, such as beeping sounds, can be used to inform and warn consumers. 11.2 Such a signal should have the following points: 29
2 To achieve the best effect, the format and writing of safety warnings should consider the following points: content and illustrations should be concise and to the point:
The location, content and form of safety warnings should be eye-catching; ensure that consumers and others are aware of When the product is used normally, warnings about the dangers can be seen from the position of use; - explain the nature of the injury (and the cause of the injury if necessary); - give clear instructions on what to do; - give clear instructions on how to avoid giving Clear instructions; use clear language, graphic symbols, and illustrations; · Remember that frequent repetition of warnings and false warnings will diminish the effectiveness of necessary warnings. 9.3 When reminding consumers, the instructions for use must use the following classification methods and warning words: "Danger" means to be alert to high risks; "Warning" means to be alert to moderate risks; - "Caution" means to be alert to minor risks. focus on. 9.4 For products with high or medium hazards, safety warnings should be permanently mounted on the product so that consumers can clearly see its content during the life of the product.
9.5 Warnings regarding impairments or limitations of use (e.g., "Not for use by children under 3 years of age") are extremely important for safety and should be given prominently, at least as much as other instructions for the product. obvious. Such warnings should be clearly visible at the time of sale. 10Standardized terminology and signs
In order to convey important information such as hazard warnings, standardized terms and/or safety signs or graphic symbols should be used in appropriate locations. Such terms and signs and their location requirements should be specified in the relevant product standards. 11Audiovisual signals
11.1Visual signals, such as flashing lights, and auditory signals, such as beeping sounds, can be used to inform and warn consumers. 11.2 Such a signal should have the following points: 29
2 To achieve the best effect, the format and writing of safety warnings should consider the following points: content and illustrations should be concise and to the point:
The location, content and form of safety warnings should be eye-catching; ensure that consumers and others are aware of When the product is used normally, warnings about the dangers can be seen from the position of use; - explain the nature of the injury (and the cause of the injury if necessary); - give clear instructions on what to do; - give clear instructions on how to avoid giving Clear instructions; use clear language, graphic symbols, and illustrations; · Remember that frequent repetition of warnings and false warnings will diminish the effectiveness of necessary warnings. 9.3 When reminding consumers, the instructions for use must use the following classification methods and warning words: "Danger" means to be alert to high risks; "Warning" means to be alert to moderate risks; - "Caution" means to be alert to minor risks. focus on. 9.4 For products with high or medium hazards, safety warnings should be permanently mounted on the product so that consumers can clearly see its content during the life of the product.
9.5 Warnings regarding impairments or limitations of use (e.g., "Not for use by children under 3 years of age") are extremely important for safety and should be given prominently, at least as much as other instructions for the product. obvious. Such warnings should be clearly visible at the time of sale. 10Standardized terminology and signs
In order to convey important information such as hazard warnings, standardized terms and/or safety signs or graphic symbols should be used in appropriate locations. Such terms and signs and their location requirements should be specified in the relevant product standards. 11Audiovisual signals
11.1Visual signals, such as flashing lights, and auditory signals, such as beeping sounds, can be used to inform and warn consumers. 11.2 Such a signal should have the following points: 29
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