Guide for standardization―Part 7: Guidelines for the justification and development of management system standards
Some standard content:
ICS01.120
National Standard of the People's Republic of China
GB/T 20000.7-2006
Guide for standardization work
Part 7: Guidelines for the justification and development of management system standards (ISO Guide 72:2001, Guidelines for the justification and development of management system standards, MOD)2006-09-04 Issued
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China Standardization Administration of China
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2006-12-01
GB/T20000.7—2006
Normative references
Terms and definitions
Abbreviations
Process and criteria for justification research|| tt||Process of demonstration study
Criteria for demonstration study
Process and structure of MSS development
Process of MSS development
Outline of preparation
Standard development
Transparency of MSS development process
Procedure for interpretation of standards
7.3 Model, structure and common elements of MSS
Model and structure
Common elements
Appendix A (Informative Appendix)
A .1 Overview
A.2 Issues
Issues to be considered in the demonstration
Basic information on the proposal for a new MSS work item A.2.1
Affected parties
MSS needs
Proposal for a new professional MSS work item
The value of MSS
Risks of trade barriers
Risks of incompatibility, redundancy and proliferation
Other risk factors
Appendix B (Informative Appendix) Common elements of MSS References
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GB/T20000 "Guide to Standardization" is divided into the following parts: Part 1: Common vocabulary for standardization and related activities; Part 2: Rules for the adoption of international standards; Part 3: Rules for referenced documents;
Part 4: Safety-related content in standards; Part 5: Environmental content in product standards; Part 6: Code of good practice for standardization; Part 7: Demonstration and formulation of management system standards. This part is Part 7 of GB/T20000. GB/T20000.7—2006
This part is modified to adopt ISO Guide 72:2001 "Rules for the demonstration and formulation of management system standards" (English version). This part is redrafted based on ISO Guide 72:2001. This part has the same text structure as ISO Guide 72:2001, and the technical differences are as follows: a) According to my country's situation, this part replaces the ISO international standard-setting procedures and organizations involved in ISO Guide 72:2001 with my country's corresponding standard-setting procedures and organizations and related parties: 1) This part deletes ISO Guide 72:2001 Chapter 1 Note 3 - Notes on TC; changes the words "ISO organization" and "non-ISO standard-setting organization" in ISO Guide 72:2001 Chapter 1, A.2.1 d) and A.2.7 a) to my country's standard-setting organizations and drafters; changes the clause on consulting CASCO in 7.1 of ISO Guide 72:2001 to consulting my country's certification and accreditation management agency; changes the words "ISO technical committee" in 7.3.2 and 7.3.3 of ISO Guide 72:2001 to my country's "TC". 4)
b) For the various stages and result forms of the international standard-setting procedure in ISO Guide 72:2001, this part replaces them with the corresponding stages and result forms of my country's standard-setting procedure:
1) This part deletes Note 1 of Chapter 1 of ISO Guide 72:2001 - Notes on ISO and IEC international standards, technical specifications and other documents;
2) Regarding the provisions of 6.2 of ISO Guide 72:2001 on the standard argumentation procedure, this part replaces ISO's voting procedures for new fields and new work items with my country's project establishment stage; 3) This part deletes the word "ISO" in the standard or document in 7.3.3 and A.2.3 of ISO Guide 72:2001; and changes the ISO and IEC international standards, technical specifications and other documents in b) of A.2.1 of ISO Guide 72:2001 to my country's corresponding national standards, national standardization guidance technical documents and other documents. c) For the international standards normatively referenced in ISO Guide 72:2001, this Part replaces the corresponding national standards: 1) "GB/T 16733-1997 National Standards Development Procedure Stage Division and Code" replaces "ISO/IEC Guide - Part 1: Technical Work Procedure, 2001, the location of the document cited in the text is 7.2.1, 7.2.3.1 and the list of referenced documents listed in Chapter 2;
" replaces "ISO/IEC Guide 2 General Vocabulary for Standardization and Related Activities" with GB/T 20000.1 Guidelines for Standardization Part 1: General Vocabulary for Standardization and Related Activities", and the location of the document cited in the text is 7.2.1, 7.2.3.1 and the list of referenced documents listed in Chapter 2. The locations are the introduction to Chapter 3, Note 1 of 3.5 and the list of referenced documents listed in Chapter 2; 3) "GB/T19000 Quality Management System Fundamentals and Vocabulary" replaces "ISO9000 Quality Management System Fundamentals and Vocabulary", and the location of the document cited in the text is the introduction to Chapter 3 and A.2.4 b) and the list of referenced documents listed in Chapter 2;
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4) "GB/T24050 Environmental Management Terminology" replaces "ISO14050 Environmental Management Terminology", and the location of the document cited in the text is the introduction to Chapter 3 and the list of referenced documents listed in Chapter 2. d) This part deletes inapplicable normative references: 1) Deletes Appendix C "Justification for establishing project proposals" of "ISO/IEC Directives - Part 1: Technical Working Procedures, 2001" quoted in the first paragraph of 6.3;
Deletes "ISO/IEC professional policies" in b) of A.2.4, which is quoted from 6.8.2 of "ISO/IEC Directives - Part 2: 2)
Structure and drafting rules of standards, 2001". Correspondingly, "ISO/IEC Directives - Part 2: Structure and drafting rules of standards, 2001" listed in Chapter 2 is deleted. e) This part deletes inapplicable abbreviations, that is, CASCOCD, DIS, NWI, TMB, WD, which are not applicable to my country. Adds the abbreviation WG.
f) Others:
1) This part deletes ISO Guide 72:2001 Chapter 1 Note 2 - Notes on MSS abbreviations, because there are notes in Chapter 4 "Abbreviations";
For the international documents cited in ISO Guide 72:2001 for informational purposes, the corresponding national standards are used to replace them, and corresponding replacements are made in the documents listed in the references 2).
GB/T20000 is one of the national standards in the series of guidelines, guidelines and writing rules for standardization work. The following lists the expected structure of these national standards and their corresponding international standards, guidelines, and national standards to be replaced: a) GB/T1 "Guidelines for Standardization Work", divided into: Part 1: Structure and writing rules for standards (ISO/IEC Guide Part 3, replacing GB/T1.1-1993, GB/T1.2-1996);
Part 2: Methods for determining the content of normative technical elements in standards (ISO/IEC Guide Part 2, replacing GB/T1.3-1997. GB/T1.7-1988); - Part 3: Technical work procedures (ISO/IEC Guide Part 1, replacing GB/T16733-1997). b) GB/T20000 "Guidelines for Standardization Work", divided into: Part 1: Common vocabulary for standardization and related activities (ISO/IEC Guide 2, replacing GB/T3935.- Part 1: Rules for the adoption of international standards (ISO/IEC Guide 21); - Part 2: Rules for the adoption of international standards (ISO/IEC Guide 21); - Part 3: Rules for the reference of documents (ISO/IEC Guide 15, replacing GB/T 1.22-1993); - Part 4: Safety-related contents of standards (ISO/IEC Guide 51); - Part 5: Environmental-related contents of product standards (ISO/IEC Guide 64); - Part 6: Codes of good practice for standardization (ISO/IEC Guide 59); - Part 7: Demonstration and development of management system standards (ISO/IEC Guide 72). c) GB/T20001 "Rules for Writing Standards" is divided into: Part 1: Terminology (ISO10241, replacing GB/T1.6-1997); Part 2: Symbols (replacing GB/T1.5-1988); - Part 3: Information Classification and Coding (replacing GB/T7026-1986; - Part 4: Chemical Analysis Methods (ISO78-2, replacing GB/T1.4-1988); Part 5: Mandatory Standards.
Appendix A and Appendix B of this part are informative appendices. This part is proposed by the China National Institute of Standardization. This part is under the jurisdiction of the National Technical Committee on Standardization of Principles and Methods of Standardization (SAC/TC286). Drafting units of this part: China National Institute of Standardization, China Machinery Productivity Promotion Center, China Electronic Technology Standard Chemical Research Institute, Metallurgical Industry Information Standards Research Institute.
The main drafters of this part: Feng Zhenghu, Bai Dianyi, Qiang Yi, Liu Shenzhai, Lu Xilin, Li Wenwen, Wei Mian. H
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Management system standards are currently widely used. The most important point for these standards to maintain their applicability and authority is to reflect market demand and be compatible with each other for easy joint implementation. In order to ensure the market relevance and mutual compatibility of management system standards, a unified principle and method for the compilation of management system standards is required. At the same time, a method is also required to consider issues such as the economic costs and benefits of management system standards. To this end, this document is formulated as a standard chemical to guide the demonstration and formulation of management system standards. Guide to work. This part of GB/T 20000 is intended to assist in the drafting of management system standards to ensure that management system standards meet market needs and are compatible with each other. Management system standards developed in accordance with the guidance of this part are convenient to meet market needs, avoid unnecessary burdens on standard users and complicate the market. Following the guidance of this part will also help promote compatibility and consistency between management system standards in order to promote the application of management system standards.
Technical committees that develop general management system standards are responsible for the integrity of the standards they develop. These committees can develop professional policies to provide further guidance and procedures for standard-setting work in specific areas related to their scope of work. http
1 Scope
Guidelines for standardization work
Part 7: Management This part of GB/T 20000 specifies:
Guidelines for the demonstration and evaluation of management system standard projects to assess their market relevance; GB/T 20000.7—2006
Guidelines for the methods (processes) of developing and maintaining (e.g. reviewing and revising) management system standards to ensure compatibility and consistency;
Guidelines for the terminology, structure and common elements of management system standards to ensure compatibility and improve consistency and ease of use.
This part divides management system standards into the following three types: Category A: general management system requirement standards and professional management system requirement standards; Category B: general management system guidance standards and professional management system guidance standards; Category C: management system related standards.
Although this part is mainly aimed at category A management system standards, it is also applicable to category B management system standards. In addition to the provisions of 7.3 of this part on the structure and common elements of management system standards, other contents also apply to category C management system standards. This part applies to organizations and drafters who develop management system requirement standards, management system guidance standards and management system related standards. This part does not apply to organizations that implement management systems and organizations that certify management systems. 2 Normative referenced documents
The clauses in the following documents become clauses of this part through reference in this part of GB/T20000. For all dated referenced documents, all subsequent amendments (excluding errata) or revisions are not applicable to this part. However, parties to agreements based on this part are encouraged to study whether the latest versions of these documents can be used. For all undated referenced documents, the latest versions apply to this part.
GB/T16733-1997 Stage division and code of national standard formulation procedure GB/T19000 Quality management system fundamentals and vocabulary (GB/T19000-2000, ISO9000:2000IDT) GB/T20000.1 Guide to standardization work Part 1: General vocabulary for standardization and related activities (GB/T20000.1-2002, ISO/IEC Guide 2:1996, Standardization and related activities—-General vocabulary, MOD) GB/T24050 Environmental management vocabulary (GB/T24050-2004, ISO14050:1998, IDT) 3 Terms and definitions
GB/T20000.1 The terms and definitions established in GB/T19000 and GB/T24050 and the following terms and definitions apply to this part of GB/T20000.
Management system managementsystem
A system for establishing policies and objectives and achieving these objectives [GB/T19000-2000, definition 3.2.2] Note 1: Each organization adopts a management system to formulate policies and implement them through various specific objectives. These management systems adopt: - an organizational structure that specifies the functions, responsibilities, powers, etc. of people; a systematic process and related resources to achieve these objectives; 1
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- an assessment method for assessing performance against objectives and improving the management system based on feedback results; a review process to ensure that problems that arise can be corrected in a timely manner and opportunities for timely improvement of the management system are found. Note 2: Each organization has (whether conscious or unconscious and whether or not it provides documentary evidence) a general management system through which the organization's objectives are formulated, implemented and controlled. 3.2 Management system standards
Category A: Management system requirements standard typeA: management system requirements standard Standards that provide the market with relevant specifications about an organization's management system to demonstrate whether the organization's management system meets internal and external requirements (e.g., assessed by internal and external parties) Examples of standards:
Management system requirements standard (specifications).
Professional management system requirements standard.
Category B: Management system guidance standard typeB: management system guidelines standard Standards that help organizations implement and/or improve their management systems by providing additional guidance on the elements of management system requirements standards or providing independent guidance that is different from management system requirements standards Examples of standards:
Guidance on the use of management system requirements standards. Guidance on establishing a management system.
Guidance on improving and perfecting a management system. - Professional management system guidance standard.
Category C: Management system related standard typeC: management system related standard Standards that provide detailed information on specific parts of a management system or guidance on related supporting technologies for a management system Examples of standards
Management system terminology documents.
Review, documentation, training, supervision, measurement and performance assessment standards. Labeling and life cycle assessment standards.
Management system standard family managementsystemstandardfamily A set of management system requirement standards (3.2.1), management system guidance standards (3.2.2) and management system related standards (3.2.3) developed by the same technical committee
Management system standard project managementsystemstandardproject Management system requirement standards (3.2.1), management system guidance standards (3.2.2) and management system related standards (3.2.3) the development, review, revision or addition of new parts
(Standard) compatibility The ability of similar standards to be used together under specified conditions, each meeting the corresponding requirements, without causing unacceptable mutual interference
Note 1: This definition is based on GB/T 20000.1. Note 2: For management system standards, "compatibility" means that the organization can implement the common elements of the standard in a shared, full or partial manner without having to reuse or be forced to accept conflicting requirements. "Compatibility" does not mean that the common elements adopted by each standard are exactly the same, although in practice they may be the same.
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Justification study process justification and evaluation of the market relevance of management system standard projects (3.4) GB/T 20000.7—2006
Note: The initial justification study of the management system standard project is carried out by the project proponent. After the evaluation, if modifications are required, they will be added to the subsequent assessment and recommendation report (see 6.2).
4 Abbreviations
The following abbreviations apply to this part of GB/T 20000. JS
MSS family
Justification study
Management system standards (including A, B and C management system standards, as defined in 3.2.1 to 3.2.3) Management system standard family (3.3)
MSS project
Management system standard project (3.4)
5 General
Planning, implementation, inspection, disposal
Sub-committee
Technical committee
Working group
The following general principles provide the rules for assessing the market relevance of a proposal for a new MSS work item (Chapter 6) and the standard setting process implemented by the notified body after the proposal is approved (Chapter 7). The basic questions for justification listed in Appendix A are based on the following principles, which provide criteria for assessing the corresponding answers.
The process described in Chapter 7 is also based on the following principles, which provide criteria for verifying and validating the final MSS. The following principles should be followed during the stages of proposing, developing and maintaining the MSS: Market relevance
Compatibility
Ease of use
Subject coverage
Flexibility
Reasonable technical basis
Ease of understanding
Free trade
Applicability for conformity assessment
Content that should not be directly included
6 Process and criteria for justification studies
6.1 Overview
The MSS should meet the needs of the main users and other affected parties and add value to them. Compatibility should be maintained between MSSs and within MSS families. Ensure that users can easily implement the MSS.
The MSS should have sufficient scope of application to eliminate or reduce differences between disciplines. The MSS should be applicable to organizations of all relevant disciplines, cultural backgrounds and sizes. It should not hinder competition between organizations or prevent organizations from establishing management systems that exceed standards. The MSS should be based on management practices and scientifically validated data. The MSS should be understandable, clear, culturally neutral, easily translatable and generally realistic. In line with the principles of the WTO Agreement on Technical Barriers to Trade, the MSS should not hinder the free trade of goods and services.
Market needs for first-party, second-party and third-party conformity assessment should be assessed. The final MSS should clearly state the applicability of the use of conformity assessment within its scope. The MSS should facilitate joint audits. The MSS should not directly include specifications for products (including services), test methods, performance levels (e.g. set limit values) or other standardized content for products produced by the organization implementing the MSS. This chapter describes the process of conducting a JS to demonstrate and evaluate the market relevance of a proposal for a new MSS work item. Appendix A lists a series of questions that need to be answered in the JS. 3
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6.2 Process of demonstration and research
The JS process for MSS new work item proposals is applicable to any MSS project, including the following contents: a) The MSS project proposer (or the representative designated by the proposer) is responsible for the JS; b) The JS is independently evaluated, and it is either considered sufficient or further work is required; c) The JS is independently evaluated and a new work item proposal report is prepared: The new work item proposal report should provide the following information: - An overview of the content and basic principles of the proposal, including the best scope of application and document type; - If there is a conformity assessment method recommended for the new work item, it is the most suitable for the standard user; - An overview of the JS assessment, including the main supporting and opposing opinions; - Information collected during the assessment on regions, professions and contacts; - Information about the report author.
The JS process is followed by the project establishment stage to decide whether to carry out new field activities or new work items. The purpose of the independent assessment is to provide objective and fair information as the basis for the proposal report. In addition, objective and useful supplementary information is provided in the form of a report, which is submitted to the standard management body for decision after review and coordination. At the beginning of the review of the MSS, a new JS should also be carried out; the results of the demonstration and the subsequent recommendations report should be attached to the review opinion form. The size of the JS can be large or small, depending on the changes expected in management practice after the publication of the MSS. The evaluation of the JS for review should also consider the principles described in Chapter 5 and the questions raised in Appendix A, and can be compared with the previous JS evaluation and preparation outline (see 7.2.2). This process should help to discover the market needs of the MSS and the areas where further improvement is considered. The report on the recommendation of the JS for review should indicate one of the following information: withdrawal;
confirmation; or
revision.
6.3 Criteria for demonstration study
Based on the general principles described in Chapter 5, a series of questions are listed in Appendix A, which should be used as criteria for demonstration and evaluation of proposals for new work items of the MSS.
When making a JS, the proposer of a new MSS work item proposal should consider the general principles described in Chapter 5 and the questions listed in Appendix A. The questions listed are not all-inclusive and should be supplemented with relevant information based on the specific situation. The importance and relevance of the questions listed in Appendix A vary depending on the nature of the specific MSS new work item proposal. When making a JS, it should be confirmed that all the questions listed in Appendix A have been taken into account. If it is determined that some questions are not relevant or applicable to a specific situation, the reasons should be stated. If a Class C MSS work item proposal is proposed or a minor change is made to an existing standard, answers to the relevant questions are required, but the level of rigor of the answers may be less than that of a Class A MSS work item proposal. The organization responsible for evaluating the JS should adopt the general principles described in Chapter 5 and answer the questions listed in Appendix A, but it is not limited to this. Some JS may need to consider some other questions in order to objectively evaluate the market relevance of the MSS new work item proposal. During the JS evaluation process, the proposer may be asked to explain the questions or provide additional information. 7 MSS development process and structure
7.1 General
The development of an MSS will be related to the following aspects:
The far-reaching impact of the MSS to be developed on the company's behavior;
The level of support from interested parties;
The practical possibility for interested parties to participate in the development;
The market demand for MSS compatibility and consistency. The guidance provided in this chapter is to supplement the technical work procedures so that the above aspects can be taken into account. All work items for the development and revision of MSSs shall follow the process specified in 7.2. When developing management system requirements standards or guidance standards (3.2)4
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, the rules of 7.3 shall also be followed. If the draft standard has been completed and determined as the basis for the proposed MSS work items, the recommended application level of 7.2 and 7.3 shall be specified according to the maturity of the document. All MSSs shall use the same terminology to facilitate easy use and compatibility with each other. Where appropriate, MSSs shall use common elements arranged in the same order (see 7.3).
The structure of any MSS family shall be carefully designed and the role of each document in the MSS family shall be defined. Management system related standards (category C) within an MSS family shall fully comply with management system requirement standards (category A). Category B and C standards shall not impose additional management system requirements. When developing MSS families for supporting technologies, 7.2. These documents are independent and their structure does not have to match the structure of the A or B MSS, but if there are similar documents from another MSS family or multiple similar documents from the same MSS family, they should be given due consideration to achieve mutual structure. If management system guidance standards are involved, it is important to clearly define their functional relationship with the corresponding management system requirement standards, for example:
Guidance on the use of management system requirement standards; Guidance on the establishment/implementation of management systems;
Guidance on the improvement and perfection of management systems.
If these management system guidance standards are related to the A management system requirement standards, their structures should match each other. If the MSS work item proposal is a professional management system standard, the following provisions shall be observed in addition to the guidance described in 7.2 and 7.3:
Professional management system standards shall be compatible and coordinated with general management system standards; the relevant TC or SC responsible for the development of general management system standards may add additional requirements and corresponding procedures that need to be met; the opinions of other relevant TCs or SCs need to be sought, and the opinions of the certification and accreditation management body need to be sought for issues related to conformity assessment. If it is a professional management system standard, its function and relationship with the general management system standard shall be clearly stated (for example, additional professional requirements or elaborations, or explanations, or both). Professional management system standards shall clearly indicate (for example, using different fonts) the type of professional information provided. 7.2 MSS Development Process
7.2.1 Overview
Most of the additional guidance proposed in this clause is for the drafting stage of standard development (3.3 of GB/T16733-1997), including the drafting of the draft standard for comments.
Note: The TC mentioned below also includes the relevant SC. 7.2.2 Preparation Outline
To ensure that the MSS can achieve its initial performance as indicated in the JS, a preparation outline should be prepared and approved before the draft for comments is prepared. The TC responsible for the relevant MSS should decide on the format and content of the preparation outline applicable to each type of MSS and set up a group to carry out the work. The preparation outline should address the following issues:
User needs, identification of users of the standard and their accompanying needs, together with the benefits and costs of these users; Scope, the scope and purpose of the standard, name and application areas; Compatibility, how to achieve compatibility within this MSS family and between this MSS family and other MSS families, identify the common elements of similar standards, and how to incorporate these elements into the structure recommended in 7.3; Consistency, consistency with other documents in the MSS family. Note 1: Usually, most of the information about user needs and scope can be obtained from the JS. If it is a management system requirement standard or guidance standard (3.2), the preparation outline should also provide the following content: Model, the characteristics of the model used by the standard (see 7.3); Structure, the structure should comply with the recommendations stated in 7.3. If there is a reason not to comply with the recommendations of 7.3, it should be stated. The preparation of the outline should ensure that:
a) the JS results are correctly converted into the requirements of the MSS;5
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Compatibility and consistency issues with other MSSs are identified and raised; b) the appropriate stage of the standard development process has a basis for verifying the final MSS; c)
d) the approval of the preparation outline is used as the basis for determining the TC/SC's responsibility for the project; e) the opinions received during the establishment of new work items are considered; f) all constraints are considered.
Note 2: If more than one standard needs to be developed through JS, it may be necessary to develop separate preparation outlines for different standards. 7.2.3 Development of standards
7.2.3.1 Project management
TC should develop a project plan to explain how the project will be organized and managed, the project period, and how to carry out work according to the schedule. Committees (TCs and SCs) responsible for MSS should welcome participation from all members to gain broad support. TCs should also strive to involve representatives of organizations that wish to implement MSS. To gain this support, additional stages of soliciting opinions and decision-making may be added to the stage division of the standard setting procedure specified in GB/T 16733-1997. Experience has shown that due to the nature and use of MSS, many interested parties want to participate, so the size of the TC may be large. This can be managed by distinguishing between execution tasks and decision-making tasks (such as participation in drafting or participation in review). The TC should find a balance between the desire of various stakeholders to participate and the size of the drafting group that can effectively carry out the work. 7.2.3.2 Human Resources
The success of the MSS project depends on:
The composition of the drafting group, which should include experts in the field and experts in standard writing, and have a balanced number of representatives of the interests of all parties;
The continuity of the drafting group members and the commitment of the group members to ensure continuous participation in the work. The TC Secretariat should ensure that the project leader has the necessary capabilities to complete the work. The project leader should ensure that the members of the group (e.g. SCWG, drafting group) understand the content of the work and provide appropriate support. 7.2.3.3 Monitoring
During the drafting process, compatibility with other MSSs and ease of use should be monitored. The following issues can be checked: vocabulary and definitions;
agreed common elements;
use of an agreed structure and topics discussed in each chapter; clarity of requirements (including language and expression); avoidance of duplication and contradictions.
7.2.3.4 Management of deviations
Deviations from the work schedule, recommended structure (see 7.3) and/or preparation outline should be negotiated and recorded so that the standards management body and TC can take these deviations into account. Relevant procedures should be established to correct these deviations. This is the responsibility of the TC responsible for the relevant MSS, and the Secretariat should remind TC members. 7.2.3.5 Verification and Validation
As part of the planning process, the TC shall carry out verification and validation work at the appropriate stages to verify compliance with the preparation outline, confirm compliance with the intended purpose, and whether the methods adopted are appropriate. Note: For the definition of verification and validation, please refer to GB/T19000-2000. Verification work essentially cannot be started before the preparation outline is approved. However, in order to play the role of verification, it is very important to carry out verification work as early as possible, at least in the preparation outline and comment stage. Verification and (or) validation work can be carried out at the following stages: Verification of the preparation outline based on the JS results;
-Verification of the relatively complete working draft based on the preparation outline; Verification and (or) validation work in the comment stage; 6
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Verification and (or) validation work in the review stage: - Confirmation of the final MSS.
Verification work is performed by the TC.
Confirmation techniques may include:
GB/T20000.7—2006
Survey the organization to obtain the benefits, impacts, problems, etc. that the new MSS may bring to them after it is developed; select organizations to conduct project pilots, test the new MSS, and report the benefits and problems; review and vote on the documents.
If the confirmation shows that the project does not meet the expectations of the relevant stakeholders, the draft MSS should be reviewed and modified again, or the preparation outline should be modified, and even the JS process can be re-examined. 7.2.4 Transparency of the MSS development process
The application scope of MSS is wider than that of most other types of standards, involving a wide range of human activities and affecting the interests of many users.
Therefore, the TC that prepares the MSS should maintain a high degree of transparency when developing the MSS to ensure: clarify the possibility of participating in the development of the standard:
The standard development process adopted is understood by all parties. The TC should provide information on the progress of the project throughout the project, including: - the current progress of the project (including issues under discussion); details of contact points;
- bulletins and press releases about plenary meetings; - regular lists of frequently asked questions and answers.
At the same time, the information dissemination channels for relevant parties should also be considered. If it is expected that users of the MSS may require conformity assessment (through self-declaration, second-party contracts or certification/registration), special attention should be paid to providing guidance on obtaining conformity assessment in the standard. The TC should maximize the use of the resources of the standards management body to increase the transparency of the project. In addition, the TC should consider setting up a dedicated publicly accessible website to increase transparency. The TC should increase the awareness of the MSS project among relevant parties and provide various stakeholders (including accreditation bodies, demonstration bodies, enterprises and users) with draft standards and the specific information they need. The TC should ensure that members participating in the development of standards can obtain technical information about the MSS under development at any time. 7.2.5 Procedure for interpreting standards
TC should establish a special mechanism to deal with questions raised by users regarding standards and communicate responses to other parties as soon as possible. This mechanism can effectively resolve misunderstandings and problems that arise at an early stage so that further improvements can be made during the next revision period.
7.3 MSS model, structure and common elements
7.3.1 Overview
This clause applies only to management system requirements standards and guidance standards defined in 3.2.1 and 3.2.2. The compatibility and ease of use between management system requirements standards or guidance standards can be promoted by increasing the commonality between standards. Factors such as the overall management system model, standard structure, number of common elements, and wording and terminology should be considered comprehensively. There are many ways to address these issues when drafting standards on various subjects, ranging from harmonized terminology to comprehensive MSS. It is recommended that management system requirements standards and guidance standards on various subjects use the same terminology and adopt a set of identified common elements. In this way, organizations can be provided with a standard that has a reasonable basis and is easy to implement in general. 7.3.2 Model and structure
The overall structure of the management system requirements standard or guidance standard should be based on a recognized model, and the management system requirements should be reasonably arranged within this model.
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