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GB/T 39012-2020 Consumer Product Safety Risk Early Warning Guide

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Standard: GB/T 39012-2020

tandard name: Consumer Product Safety Risk Early Warning Guide

Standard category:National Standard (GB)

state:in force

standard classification number

associated standards

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Introduction to standards:

GB/T 39012-2020. Consumer product safety-Guidelines for risk alert.
1 Scope
GB/T 39012 provides the general principles for consumer product safety risk warning, warning classification method, warning process and other information.
GB/T 39012 applies to the relevant government departments, industry organizations and consumer product production and operation enterprises to carry out consumer product safety warning work within their respective responsibilities.
2 Normative references
The following documents are indispensable for the application of this document. For all dated references, only the dated version applies to this document. For all undated references, the latest version (including all amendments) applies to this document.
GB/T 22760-2008 General principles for risk assessment of consumer product safety
GB/T 35253-2017 Guidelines for early warning classification of product quality and safety risks.
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
Consumer productconsumer product
Products designed and manufactured primarily but not limited to personal use, including product components, parts, accessories, instructions for use and packaging.
[GB/T 35248-2017, definition 2.2]
3.2
Consumer product safetyconsumer product safety
The state in which a consumer product is free from unacceptable risks.
[GB/T 28803-2012, definition 3.4]
3.3
injury
Damage to human health or property.
Note: Rewritten from GB/T 20002.4-2015, definition 3.1.
3.4
?? risk
A comprehensive measure of injury, including the likelihood of injury and the extent of injury.
[GB/T 22760-2008, definition 2.5]
3.5
risk assessment
Includes the entire process of risk analysis and risk assessment.
[GB/T 22760-2008, definition 2.11]
3.6
early-warning
Predicting and issuing an alarm for a possible abnormal state or emergency.
[GB/T 35253-2017, definition 3.7]
3.7
rating of early-warning
The level of warning divided according to the urgency of the emergency, its development trend and the degree of harm it may cause.
[GB/T 35253-2017, definition 3.8]



Some standard content:

ICS03.120.01
A00
GB
National Standard of the People's Republic of China
GB/T39012—2020
Consumer Product Safety
Risk Warning Guide
Consumer product safetyGuidelines for risk alert2020-07-21 released
State Administration for Market Regulation
National Standardization Administration Committee
released
2020-07- 21Implementation
Preface
Preface
This standard is drafted in accordance with the rules given in GB/T1.1-2009. This standard is proposed and proposed by the National Technical Committee on Standardization of Consumer Product Safety (SAC/TC508). Return to home. GB/T39012—2020
This standard was drafted by: Beihang University, China Institute of Standardization, Jiumu Kitchen and Bathroom Co., Ltd., Mona Lisa Group Co., Ltd., Guangdong Yafang Textile Co., Ltd. This standard mainly Drafters: Gan Zhihua, Wen Xinlei, Yi'an, Liu Xia, Chen Qianwen, Lin Xiaowei, Chen Liangquan, Zhang Qikang, Xiao Libiao, Wen Wanliang, Tang Liping.
I
GB/T39012—2020
Introduction
Words
Issuing consumer product safety risk warning information before consumer product injuries occur can effectively reduce consumer product safety The occurrence of injury incidents can be achieved to achieve the purpose of "preventing problems before they happen".
This standard is a general standard for consumer product safety risk warning and provides guidance for consumer product safety risk warning in related fields. International standards, EU regulations, national standards and industry standards, as well as relevant literature were referenced in the formulation of this standard. 1 Scope
Consumer Product Safety
Risk Warning Guide
This standard provides information such as general principles for consumer product safety risk early warning, early warning classification methods, and early warning processes. GB/T39012—2020
This standard is applicable to relevant government departments, industry organizations and consumer product production and operation enterprises to carry out consumer product safety warnings within their respective scope of responsibilities.
Normative references
The following documents are essential for the application of this document. For dated references, only the dated version applies to the original document. For undated referenced documents, the latest version (including all amendments) applies to this document. GB/T22760-2008 General Principles for Consumer Product Safety Risk Assessment 7 Product Quality Safety Risk Early Warning Grading Guidelines GB/T35253-2017
Terms and Definitions
3
The following terms and definitions apply to this document document. 3.1
Consumer products
consumerproduct
Products designed and produced mainly but not limited to for personal use, including product components, parts, accessories, instructions for use and packaging. [GB/T35248—2017, definition 2.2]
3.2
Consumer product safety
consumerproductsafety
Consumer products are exempt from unacceptable risks. [GB/T28803—2012, definition 3.4]
3.3
3.4
3.5
3.6
Finjury
Damage||tt| |Damage to human health or property.
Note: Adapted from GB/T20002.4-2015, definition 3.1. Risk
risk
A comprehensive measure of harm, including the likelihood and extent of harm. [GB/T22760—2008 Definition 2.5]
riskassessment
Risk assessment
Includes the entire process of risk analysis and risk evaluation. [GB/T22760—2008, Definition 2.11]] Early warning
Fearly-warning
Predict possible abnormal conditions or emergencies and issue alarms SC
S2||tt| |1 | |tt | Police situation levels are classified according to the degree of emergency, development situation and the degree of harm that may be caused. [GB/T35253—2017, Definition 3.8]
4 General Principles of Consumer Product Safety Risk Early Warning
4.1 Scientific Methods
When conducting consumer product safety risk early warning, reasonable and reliable scientific methods must be used to ensure that The risk warning process is objective and comprehensive. 2 Process Standards
4.2
Consumer product safety risk early warning is carried out according to the standardized process. Each link is organically connected and the overall work proceeds smoothly from beginning to end, improving efficiency and reducing costs for consumer product safety risk early warning. . Dynamic adjustment
4.3
After the consumer product safety risk warning is released, continue to pay attention to the development of consumer product safety events, promptly update the warning level or lift the warning, and dynamically adjust the warning release information.
4.4 Comprehensive Measurement
When determining the early warning level of consumer product safety risks, multiple factors should be considered comprehensively to determine the safety risk level of consumer products and the social tolerance level of consumer product safety risks. During the review process, Conduct repeated reviews to determine consumer product safety risk warning levels. 5 Consumer product safety risk early warning classification
5.1 Risk early warning classification elementsWww.bzxZ.net
5.1.1 Overview
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Consumer product safety risk early warning classification mainly considers two elements: Consumer product safety risk Levels and social tolerance levels for consumer product safety risks. Combine the two to determine the consumer product safety risk warning level 5.1.2 Risk level determination
According to the assessment and classification method of consumer product safety risks in GB/T22760-2008, consumer product safety risks are divided into serious risks, medium risks, There are four levels of low risk and tolerable risk, see Table 1. If a consumer product has two or more hazard types, the highest risk level will be used as the safety risk level of the consumer product. Table 1 Consumer product safety risk rating table
Potential possibility of consumer product injury
I
I
2
Very serious
Severe risk| |tt||Severe risk
Severe
Consumer product injury level
General
Severe risk
Severe risk
Severe risk||tt ||Severe risk
Weak
Medium risk
Low risk
Potential possibility of consumer product injury

IN||tt| |V
V
V
Very serious
Severe risk
Severe risk
Severe risk
Medium risk| |tt||Low risk
Tolerable risk
The safety risk levels of each consumer product in Table 1 are as follows: Severe risk:
a)
Table 1 (continued)
Consumer product injury level
Severe
Severe risk
Severe risk
Medium risk
Low risk
Tolerable risk
Tolerable risk
General
Severe risk
Medium risk
Low risk
Tolerable risk
Tolerable Risk
Tolerable risk
GB/T39012—2020
Weak
Low risk
Tolerable risk
Tolerable risk|| tt||Permissible risk
Permissible risk
Permissible risk
When the harm caused by consumer products to the human body falls under the following circumstances, it is more likely or to a greater extent than the following circumstances. When it is more serious, the safety risk of consumer products is classified into a serious risk level: it is very likely to require medical treatment, such as outpatient treatment; it may require hospitalization or emergency room treatment; it is less likely to cause death, physical disability and other injuries. b) Medium risk:
When the harm caused by the consumer product to the human body is highly likely to cause discomfort but can only be dealt with at home, or may require medical treatment, or less likely to require hospitalization or emergency room treatment, or When it is extremely unlikely to cause death, physical disability, etc., the safety risk of consumer products is classified as a medium risk level. c)
Low risk:
When the harm caused by consumer products to the human body may cause discomfort but only needs to be handled at home, it is less likely to require medical treatment, or rarely requires hospitalization or emergency room treatment. When treatment in the hospital is unlikely, or when it is almost impossible to cause death, physical disability, etc., the safety risk of consumer products will be classified as low risk. d) Allowable risk:
When the harm caused by a consumer product to the human body is less likely or more minor than the following conditions, the safety risk of the consumer product is classified into an allowable risk level : It is less likely to cause discomfort to the human body and only needs to be treated at home; it is very unlikely to require medical treatment, such as outpatient treatment; it is almost impossible to require hospitalization or emergency room treatment; it will not cause death, physical disability and other injuries. 5.1.3 Determination of risk social tolerance level
The safety risk social tolerance level of consumer products can be divided into high tolerance, medium tolerance, and low tolerance: high tolerance means that consumers are aware of purchasing consumer goods based on the characteristics of consumer products. Always take risks and have a clear understanding of risks, do not exaggerate or underestimate risks, be able to try to reduce risks, and avoid risks promptly and effectively; b)
Medium tolerance index Consumers realize that they have to bear risks when purchasing consumer goods based on the characteristics of consumer goods, but they do not have a clear understanding of the risks, lack specific judgments on the size of the losses that may be caused by the risks, and cannot take corrective actions when faced with risks to limit the development of the situation;||tt ||c) Low tolerance means that consumers’ judgment of consumer product risks deviates from the actual level based on the characteristics of consumer products, and they lack a correct understanding of the 3
GB/T39012—2020
losses that may be caused by the risks. Failure to take timely and effective measures to deal with risks. Social acceptance is mainly determined by consumer characteristics such as consumer age, education level, financial ability, etc., and is also affected by some consumer product characteristics. In the process of determining social acceptability, the social acceptability level is initially determined based on consumer characteristics. On this basis, four consumer product characteristic indicators are considered: frequency of use, historical cases endangering personal safety, being able to sense injuries before they occur, and daily repairs that can eliminate dangers. Revised social tolerance levels.
See Appendix A for the method for determining the social tolerance level of consumer product safety risks. 5.2 Risk warning levels and determination
5.2.1 Overview
Considering the safety risks of consumer products and the social tolerance of consumer product safety risks, according to the relevant regulations of GB/T35253-2017, the consumer product safety risk early warning levels are divided into There are four levels: red, orange, yellow and blue. 5.2.2 Red Alert (Level I Alert)
When an extremely serious consumer product safety risk event occurs, it may greatly threaten the security of the national consumer product market, have an extremely negative impact on the construction of the consumer product industry, cause social unrest, and seriously If it harms the interests of consumers, it is appropriate to issue a red alert, that is, consumer products with serious risks have low social acceptance.
5.2.3 Orange Alert (Level II Alert)
When a serious consumer product safety risk event occurs, it may threaten the security of the national consumer product market, have a major negative impact on the construction of the consumer product industry, cause social panic, and damage In the interest of consumers, an orange alert should be issued. Including the following situations: a) The social acceptance of consumer products with serious risks is medium; b) The social acceptance of consumer products with medium risks is low. 5.2.4 Yellow Alert (Level III Alert)
When a serious consumer product safety risk event occurs, which may affect the security of the national consumer product market, have a certain negative impact on the construction of the consumer product industry, disrupt social order, and affect consumer interests, it is advisable to A yellow alert is issued. Including the following situations: a) The social tolerance of consumer products with serious risks is medium; the social tolerance of consumer products with medium risks is low or medium; b))
c) The social tolerance of consumer products with low risks is low or medium; d) The social acceptance of consumer products with permissible risks is low. 5.2.5 Blue Alert (V Level Alert)
When a general consumer product safety risk event occurs, it will basically have no impact on the security of the national consumer product market, the construction of the consumer product industry, social order, and the overall interests of consumers, but it may have an impact on individual consumers. If the interests of citizens, legal persons or other organizations are damaged, a blue warning should be issued. If the damage is particularly minor, no warning may be issued. Including the following situations: a) consumer products with low risk have a medium social tolerance; b) consumer products with tolerable risks have a low or medium social tolerance. 5.2.6 Risk early warning grade table
The consumer product safety risk early warning level is determined by the consumer product safety risk level and the consumer product safety risk social tolerance level, see Table 2. 4
Consumer product safety risk
Social Tolerance
Low Tolerance
Medium Tolerance
High Tolerance
Severe Risk
Red Alert (Level I)
Orange Alert (Level IIII)
Yellow Alert (Level III)
Table 2 Consumer Product Safety Risk Alert Grading Table
Consumer Product Safety Risk
Medium Risk
Orange Alert (Level II)
Yellow Alert (Level III)
Yellow Alert (Level III)
See Appendix B for examples of consumer product safety risk warning level determination. Consumer product safety risk warning process
6
6.1
Overview
Low risk
Yellow warning (Level III)
Yellow warning (Level III)
Blue warning (Level IV)|| tt||GB/T39012—2020
Permissible risk
Yellow warning (level III)
Blue warning (level IV)
Blue warning (level IV) )/no warning required
Consumer product safety risk warning includes four stages: risk information collection, comprehensive research and judgment, risk warning issuance, and risk warning response. The consumer product safety risk warning process is shown in Figure 1.
Risk information collection
Risk
Level determination
Comprehensive research and judgment||Risk warning response
SG
Risk warning| |tt||Level determination
Risk warning release
Social tolerance of risk
Level determination
Has the risk warning level changed?
Yes
Risk warning upgrade or downgrade
Has the conditions for lifting the warning been met?
Yes
Risk warning lifted
Figure 1

Continue to pay attention
Consumer product safety risk warning flow chart
5
GB/T39012—2020
Risk information collection
6.2
Collect risk information through multiple channels, including but not limited to) the following channels: supervision and spot check information;
a)
b)
Information notified by government authorities;
c)
Inspection information from product inspection agencies;
Production Risk report information of operating enterprises; d)
Consumer complaint information;
e
Media information.
f)
3 Comprehensive research and judgment
6.3
Verify, analyze and organize the risk information, and use corresponding risk assessment methods to obtain the security risk level. At the same time, considering the social tolerance of consumer product safety risks, the consumer product safety risk early warning level is studied and judged according to the early warning level determination method given in Chapter 5. The comprehensive research and judgment results serve as the basis for early warning issuance and early warning response. 6.4 Risk early warning issuance
6.4.1 Risk early warning issuance scope
Early warning issuing agencies such as government departments, industry organizations, and consumer goods and cattle production enterprises formulate early warning notifications based on the results of risk information research and judgment, within a certain range Issue early warnings within the following period: a) Competent government departments:
issue risk early warning notices to production and operating enterprises to remind or notify them to take timely measures to reduce risks; issue risk early warning announcements to the society to remind consumers to pay attention and prevent relevant Risks and Hazards of Consumer Products. b) Industry organizations:
issue risk warning notices to production and operation enterprises, reminding or informing them to take timely measures to reduce risks. Consumer goods production and operation enterprises:
c)
publish within the enterprise Risk warning notices remind or inform them to take timely risk avoidance measures. 6.4.2 Risk warning content
Consumer product safety risk warning content includes: the level of consumer product safety risk warning;
a)
b) the scope and degree of harm of consumer product safety risks, etc. Content; c) Consumer product safety risk prevention countermeasures
5 Risk warning response
6.5
6.5.1 Overview
After the risk warning is issued, you need to continue to pay attention to consumer product safety incidents development, conduct dynamic evaluation of risks at any time, and promptly update risk warning levels or lift warnings.
6.5.2 Upgrading or downgrading of risk warnings
According to dynamic changes in consumer product safety events, timely release information on upgrading or downgrading of early warnings. 6.5.3 Lifting of risk warning
When the consumer product safety risk warning level does not reach the blue warning level, the warning shall be lifted in a timely manner. 6
SAG
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