Some standard content:
ICS 35. 240. 60
Registration number: 26083—2009
People's Republic of China domestic trade industry standard SB/T10518—2009
Specification for E-business model2009-04-02Released
Ministry of Commerce of the People's Republic of China
Product Partner Networkhttp
2009-12-01Implemented
SB/T 10518—2009
Terms and Definitions
Basic Requirements
B2C(I)
B2B(I)
B2B(I)
Online Shopping Mall
Online Store
Online Trading Market
Online Trading
C2C-Online Personal Trading Market
http://www.foodmatene.com
This standard is proposed and managed by the Ministry of Commerce of the People's Republic of China. The main drafting units of this standard are Shanghai Municipal Economic and Information Commission and Shanghai Modern Business Promotion Center. The main drafters of this standard: Yi Yong, Meng Jiuhuang http://foodmate.netSB/T10518—2009
1 Scope
E-commerce model specification
SB/T10518—2009
This standard specifies the basic requirements of e-commerce models and the specific requirements of major models such as B2C (I)—online shopping malls, B2C (II) online stores, B2B (T)—online trading markets, B2B (II)—online transactions, and C2C—online individual trading markets.
This standard applies to enterprises and e-commerce trading activities engaged in e-commerce transactions within China. 2 Terms and definitions
The following terms and definitions apply to this standard. 2.1
E-commerce
A business model that uses Internet technology and network communication means to trade goods or services and provide related services. According to the different transaction subjects, it can be divided into: business to business (B2B) between enterprises (or other organizations), business to consumers (32C) between enterprises (or other organizations) and consumers, and consumer to consumer (C2C).
B2C(I)——Online Mallweh mall
Provided to enterprises (or other organizations) or legal persons or legal persons’ delegated behavior subjects independently register on the five networks and set up online stores to sell physical goods or provide services to consumers. E-commerce platform operated by a third party. 2.3
Online Store
wehstore
An e-commerce platform operated by a third party where the legal person of an enterprise (or other organization) or the legal person’s delegated behavior subject independently registers a website on the Internet, opens an online store, sells physical goods or provides services to consumers. 2.4
B2B(I)-
Online trading marketWeb trade narketAn e-commerce platform operated by a third party for enterprises (or other organizations) or their delegated entities to trade goods and services.
B2B(I)Online trading eb business
An e-commerce platform where an enterprise (or other organization) or its delegated entities establish a website on the Internet to provide goods and services to other enterprises (or other organizations) or their delegated entities. 2. 6
C2C-Online individual trading marketWeb market for consumersAn e-commerce platform operated by a third party for individuals to trade goods and services online. 2.7
Online paymentOnline paymentIn transactions conducted on e-commerce websites, a payment method in which the website provides payment and clearing services for sellers and buyers through banking financial institutions or non-financial corporate legal entities approved by relevant state departments. 1
Snowco Partner Network h
SB/T 10518—2009
Merchants
Legal person who rents e-commerce platform to conduct business activities, subject of behavior appointed by legal person, other organizations or natural persons. 3 Basic requirements
3.1 Comply with national laws, administrative regulations and rules. Must comply with relevant laws, administrative regulations and rules of the People's Republic of China and other relevant provisions, and legally engage in e-commerce transactions under the supervision of relevant government departments.
3.2 Comply with Internet technical specifications and security specifications. Must comply with Internet technical specifications and security specifications formulated by the state. 3.3 Strictly prohibit sales forms prohibited by laws, regulations and policies. Strictly prohibit sales forms prohibited by laws, regulations and policies, such as: pyramid selling, etc. Strictly prohibit the use of various means to circumvent qualifications to carry out business forms that must have corresponding qualifications according to laws, regulations and policies, such as securities trading, futures trading, etc. 3.4 Do not provide services for illegal operators and illegal transactions. Do not provide services for illegal operators and illegal transactions. It is not allowed to provide services for the sale of harmful and toxic items, medicines, dangerous chemicals and other special commodities for unqualified merchants, and it is not allowed to operate special commodities such as medicines and medical devices without approval. 3.5 A monitoring mechanism for the sale of suspicious commodities should be established. E-commerce operators should establish a monitoring mechanism for the sale of suspicious commodities. A special monitoring agency should be established to carry out commodity sales information monitoring work, focusing on the sale of prohibited items, ultra-low-priced commodities and other contents. If suspicious circumstances are found, they should be reported to the relevant departments for investigation and handling in a timely manner. 3.6 A record and storage system must be established for transactions. A safe and reliable record and storage system must be established for transactions. User registration and login logs must be retained, and relevant tax information should be kept for 10 years; however, except as otherwise provided by laws and administrative regulations. The privacy rights of both parties to the transaction must be protected, and a security system must be established and security precautions must be taken.
3.7 Intellectual Property Protection
E-commerce operators must comply with relevant laws, regulations and policies on intellectual property protection. 3.8 'Real transaction
The transfer of the subject matter and the full amount of the subject matter must occur after the transaction is completed. Before this, the subject matter cannot be transferred again as the subject matter of the sale and purchase contract. 3.9 A reporting mechanism for online fraud should be established
Legal risk warnings should be given to merchants, and transaction risks should be warned to the public in advance. A reporting mechanism for online fraud should be established. An online fraud reporting platform should be established to collect clues of reports of e-commerce crimes by netizens and promptly report the situation to the relevant departments. 3.10 Responsibilities of e-commerce operators 3.10.1 E-commerce operators should protect the personal privacy and communication information of individual registered users, and should not intentionally or negligently disclose the personal privacy and communication information of citizens.
3.10.2 E-commerce operators should ensure that the goods or services they provide meet the requirements for protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and clear warning, and the correct way to use the goods or receive the services and the way to prevent harm should be explained and marked. If an operator finds that the goods or services it provides have serious defects, and even if the goods or services are used correctly, they may still cause harm to personal and property safety, they should immediately report to the relevant administrative department and inform consumers, and take measures to prevent harm. E-commerce operators shall not provide goods or services with quality defects, shall not make false propaganda, shall not breach contracts, and shall not commit infringements. 3.10.3 When consumers, buyers and individuals have disputes with e-commerce operators over goods and services, e-commerce operators shall bear the burden of proof that their business operations are legal. Consumers, buyers and individuals need to prove the existence of damage. The settlement of disputes shall be handled in accordance with relevant laws and regulations.
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4 B2C(I)——Online Commerce
4. 1 Operation and management by a third party
The third party operating the platform is responsible for managing the transactions of the online shopping mall and shall not participate in the transactions. 4.2 Operators and merchants have the qualifications of legal persons or legal person-appointed behavior subjects SB/T10518—2009
Operators must be legal persons or legal person-appointed behavior subjects registered with the industrial and commercial administration department (or other government departments) and must be tax registered. Merchants must be legal persons or entities authorized by legal persons that have been registered with the Industrial and Commercial Bank of China (or other government departments) or the tax authorities. 4.3 Providing physical goods (services) transactions || tt || Participating Network [:The merchants of the shopping mall open stores in the online shopping mall and provide physical transactions and services, including publishing product (service) information and advertisements in accordance with the law, complying with intellectual property protection laws and regulations, providing login and registration functions, transaction functions, settlement functions, identity authentication functions, and related after-sales service details.
4.4 Realize online payment
The website should have the function of providing e-commerce transaction payment and clearing services through banking financial institutions or non-financial corporate legal persons approved by relevant national departments, and should ensure the security and effectiveness of online payment. 4.5 Have an independent fixed website reported to the relevant departments B2C (I) - The operator of the online shopping mall must obtain an independent fixed website through legal means, and the website must report the IP address information in electronic form in accordance with the requirements of IP address filing, and publish the filing information at the bottom of the website homepage. The business license, tax registration certificate, special business license (if it involves special business), real business address, contact number and other information should also be published at the bottom of the website homepage. 4.6 Comprehensive support capabilities for order fulfillment B2C (I) - Operators of online shopping malls should be able to provide solutions for order storage, inquiry, tracking, transportation and delivery services for both parties in the market transaction, and specify the methods, time, charging standards and relevant precautions for using the services on the website. 4.7 Product (service) description is true and detailed
B2C (1) Operators of online shopping malls must verify the true identity of merchants, should supervise the legality and authenticity of the product (service) information provided by merchants, must inform merchants that they should provide legal, true and detailed product (service) descriptions on the website, and the products (services) provided must be consistent with the descriptions. 4.8 Complete service functions
B2C (I) - Online shopping malls should have complete and convenient service functions, and clearly marked on the website. 5B2C (Ⅱ) - Online stores
5.1 Operators have the qualifications of legal persons or legal persons' delegated behavior subjects. Operators must be legal persons or legal persons' delegated behavior subjects registered with the industrial and commercial administration department (or other government departments) and the tax authorities.
5.2 The transaction object is a consumer
The transaction object is a natural person-based consumer, which does not exclude enterprises or other organizations that purchase goods and services for consumption purposes.
5.3 Provide Physical (service) transactions
B2C (Ⅱ) An online store operator provides physical transactions and services on the website, including publishing product (service) information and advertisements in accordance with the law, complying with intellectual property protection laws and regulations, providing login and registration functions, transaction functions, settlement functions, identity authentication functions, and related after-sales service details.
5.4 Realize online payment
The website should have the function of providing e-commerce transaction payment and clearing services through banking financial institutions or non-financial corporate legal persons approved by relevant state departments, and should ensure the security and effectiveness of online payment. 3
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SB/T 10518—2009
5.5 Have an independent fixed website registered with the relevant departments B2C (II) - The operator of an online store must obtain an independent fixed website through legal means, and the website must electronically register the IP address information in accordance with the requirements for IP address registration, and publish the registration information at the bottom of the website homepage. The real business address, contact number and other information of the business license, tax registration certificate, special business license (if it involves special business) should also be published at the bottom of the website homepage. 5.6 Have comprehensive support capabilities for single drugs
B2C (IⅡI) - The operator of an online store should provide solutions for order storage, inquiry, tracking, transportation and delivery services, and specify the methods, time, charging standards and relevant precautions for using the services on the website. 5.7 The description of goods (services) is true and detailed
B2C (Ⅱ) - The operator of an online store must truly register the legal source of the goods. (Service Qualification) documents must be provided on the website to provide a legal, true and detailed description of the goods (services), and the goods (services) provided must be consistent with the description. The operator of the online store must clearly mark the price on the website.
5.8 Complete service functions
B2C(Ⅱ)—One Network J: The operator of the store should have complete and convenient service functions and clearly mark them on the website page. Including consulting services, return and exchange services, three guarantees services, compensation services, etc. 6B2B(I)——Online Trading Market
6.1 Operation and management by a third party
The third party operating the platform is responsible for managing the transactions in the online trading market and shall not participate in the transactions. 6.2 The operator has the qualifications of a legal person or a legal person’s delegated behavior subject. The operator must be a legal person or a legal person’s delegated behavior subject registered with the industrial and commercial administration department (or other government departments), and must be registered for tax. The service object must be a legal person or an agent appointed by a legal person registered with the industrial and commercial administration (or other government departments) and the taxation authorities. 6.3 Providing physical goods (service) transactions
Both the buyer and the seller must be a legal person or an agent appointed by a legal person registered with the industrial and commercial administration (or other government departments) and the taxation authorities. Providing physical goods transactions and services in the online trading market includes publishing commodity (service) information and advertisements in accordance with the law, complying with intellectual property protection laws and regulations, providing login and registration functions, transaction functions, settlement functions, identity authentication functions, and related after-sales service details.
6.4 Realizing online payment Www.bzxZ.net
The website should have the function of providing e-commerce transaction payment and clearing services through banking financial institutions or non-financial corporate legal persons approved by relevant state departments, and should ensure the security and effectiveness of online payment. 6.5 Having an independent fixed website registered with relevant departments B2BC1) - Operators of online trading markets must obtain independent fixed websites through legal means. Websites must register IP address information in electronic form in accordance with the requirements for IP address registration, and publish the registration information below the website homepage. The business license, tax registration certificate, special business license (such as sand and special business), real business address, contact number and other information should also be published at the bottom of the website homepage. 6.6 Comprehensive support capabilities for order contracts B2B (T) - Operators of online trading markets should be able to provide solutions for order storage, inquiry, tracking, transportation and delivery services for both parties of market transactions, and specify the methods, time, charging standards and relevant precautions for using the services on the website. 6.7 Product (service) description is true and detailed
B2B (I) - Operators of online trading markets must verify the true identity of market participants, should supervise the legality and authenticity of the product (service) information provided by market participants, and must inform market participants that they should provide legal, true and detailed product (service) descriptions on the website, and the products (services) provided must be consistent with the content of the description. 6.8 Complete service functions
Websites should have identity authentication and electronic signature functions. Online trading market operators must have complete and convenient service functions, including consulting services, trading services and after-sales services, and clearly marked on the website page. 7B2B (I) - Online Trading
7.1 Operated by an enterprise with independent legal person or legal person appointed behavior subject qualificationsSB/T 105182009
B2B (II) - Online trading operators must be units with independent legal person or legal person appointed behavior subject qualifications registered with the industrial and commercial administration department (or other government departments) and tax authorities, and set up trading websites on the Internet and bear the capital operation and management.
7.2 The transaction partner must be an independent legal person or a legal person-appointed entity registered with the industrial and commercial administration (or other government departments) and the tax authorities. 7.3 Providing physical goods (service) transactions
Providing physical goods (service) transactions online, including publishing product (service) information and advertisements in accordance with the law, complying with intellectual property protection laws and regulations, providing login and registration functions, transaction functions, settlement functions, identity authentication functions, and related after-sales service details, etc. 7.4 Realizing online payment
The website should have the function of providing e-commerce transaction payment and clearing services through banking financial institutions or non-financial corporate legal persons approved by relevant state departments, and should ensure the security and effectiveness of online payment. 7.5 Having comprehensive support capabilities for order fulfillment B2B (ear)-Online transaction operators should have solutions for providing order storage, inquiry, tracking, transportation and delivery services for both parties to the transaction, and specify the methods, time, charging standards and relevant precautions for using the services on the website. 7.6. Goods (services) description is true and detailed
B2B (II) - Operators of online transactions must have documents proving the legal source of goods (service qualifications), must ensure the legality and authenticity of the goods (services) information provided, must provide legal, true and detailed descriptions of goods (services) on the website, and the goods (services) provided must be consistent with the descriptions. 7.7. Complete service functions
The website should have identity authentication and electronic signature functions. Operators of online transactions (B2B) should have complete and convenient service functions, including consulting services, transaction services, after-sales services, etc., and clearly mark them on the website page. 7.8. Have an independent fixed website registered with the relevant departments B2B (II) - Operators of online transactions must obtain an independent fixed website through legal means. The website must register the IF address information in electronic form in accordance with the requirements for IP address registration, and publish the registration information at the bottom of the website homepage. The business license, tax registration certificate, special business license (if it involves special business), real business address, contact number and other information must be published at the bottom of the website homepage. 8C2C--Online Personal Trading Marketplace
8.1 Operated and managed by a neutral third partyC2C--Online Personal Trading Marketplace is an e-commerce platform operated by a third party for natural persons to conduct physical goods and service transactions. This third party must be a legal person or a legal person authorized by the registered industrial and commercial administration department (or other government departments) and tax authorities, responsible for providing services and management for transactions in the online trading market, and may not participate in transactions. Buyers and sellers can be natural persons.
8.2 Providing Physical Goods and Service Transactions
Providing physical goods and service transactions in the online personal trading market, including publishing product (service) information and advertisements in accordance with the law, complying with intellectual property protection laws and regulations, providing login and registration functions, transaction functions, settlement functions, identity authentication functions, and related after-sales service details, etc. Operators of online trading markets (C2C) must establish and store transaction logs to record transaction data in detail. 8.3 Realize online payment
The website should have the function of providing e-commerce transaction payment and clearing services through banking financial institutions or non-financial corporate legal persons approved by relevant national departments, and should ensure the safety and effectiveness of online payment. 8.4 Have an independent fixed website reported to the relevant departments. Operators of C2C-online personal trading markets must obtain an independent fixed website through legal means. The website must report the 1P address information in electronic form in accordance with the requirements of IF address filing, and publish the filing information below the website homepage. Business license, tax registration certificate, real business address, contact number and other information should also be published at the bottom of the website homepage. 8.5 Have comprehensive support capabilities for order contracts
Operators of C2C-online personal trading markets should have solutions for providing order storage, inquiry, tracking and transportation and delivery services for both parties of market transactions, and explain the methods, time, charging standards and relevant precautions of using the services on the website. 8.6 Product (service) description is true and detailed
C2C-- Operators of online personal trading markets must verify the true identity of market participants, supervise the legality and authenticity of the product (service) information provided by merchants, and must inform market participants that they should provide legal, true and detailed product (service) descriptions on the website, and the products (services) provided must be consistent with the descriptions. 8.7 Complete service functions
The website should have identity authentication and electronic signature functions, and the online personal trading market should have complete and convenient service functions, including consulting services, transaction services, after-sales services, etc., and clearly marked on the website page. Island Partner Network ht
SB/T 10518-2009
People's Republic of China Domestic Trade
Industry Standard
E-commerce Model Specification
SB/T 10518-2009
Published and distributed by China Standards Press
No. 16, Sanlihebei Street, Fuxingmenwai, Beijing
Postal Code: 100045
Network Certificate www, spc, Iet. cn
Tel: 6852394668517548
Printed by Qinhuangdao Printing Factory of China Standard Press Distributed by Xinhua Bookstores in various places
Format 880×12301/16 Printing sheet 0.75 Word count 13 characters First edition in August 2009
First printing in August 2009
Book number: 155066·2-19791
1Price 16.00 yuan
If there is a difference in printing and binding, the distribution center of our company will replace it. Copyright is exclusive and infringement will be investigated
Report telephone: (010) 68533533
H companion httn://wwfc
odmatenetIncluding consulting services, transaction services, after-sales services, etc., and clearly marked on the website page. Island Partner Network ht
SB/T 10518-2009
Domestic Trade of the People's Republic of China
Industry Standard
E-commerce Model Specification
SB/T 10518—2009
Published and distributed by China Standards Press
No. 16, Sanlihebei Street, Fuxingmenwai, Beijing
Postal Code: 100045
Network Certificate www, spc, Iet. cn
Tel: 6852394668517548
Printed by Qinhuangdao Printing Factory of China Standard Press Distributed by Xinhua Bookstores in various places
Format 880×12301/16 Printing sheet 0.75 Word count 13 characters First edition in August 2009
First printing in August 2009
Book number: 155066·2-19791
1Price 16.00 yuan
If there is a difference in printing and binding, the distribution center of our company will replace it. Copyright is exclusive and infringement will be investigated
Report telephone: (010) 68533533
H companion httn://wwfc
odmatenetIncluding consulting services, transaction services, after-sales services, etc., and clearly marked on the website page. Island Partner Network ht
SB/T 10518-2009
Domestic Trade of the People's Republic of China
Industry Standard
E-commerce Model Specification
SB/T 10518—2009
Published and distributed by China Standards Press
No. 16, Sanlihebei Street, Fuxingmenwai, Beijing
Postal Code: 100045
Network Certificate www, spc, Iet. cn
Tel: 6852394668517548
Printed by Qinhuangdao Printing Factory of China Standard Press Distributed by Xinhua Bookstores in various places
Format 880×12301/16 Printing sheet 0.75 Word count 13 characters First edition in August 2009
First printing in August 2009
Book number: 155066·2-19791
1Price 16.00 yuan
If there is a difference in printing and binding, the distribution center of our company will replace it. Copyright is exclusive and infringement will be investigated
Report telephone: (010) 68533533
H companion httn://wwfc
odmatenet
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