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Specification for after-sales service of furniture

Basic Information

Standard ID: DB33/T 772-2009

Standard Name:Specification for after-sales service of furniture

Chinese Name: 家具售后服务规范

Standard category:Local standards (DB)

state:in force

Date of Release2009-12-25

Date of Implementation:2010-01-25

standard classification number

Standard ICS number:Sociology, Services, Organization and management of companies (enterprises), Administration, Transport>>Services>>03.080.01 General services

Standard Classification Number:General>>Economy, Culture>>A12 Supply and Use Relationship

associated standards

Publication information

other information

drafter:Liang Mijia Zhong Wenhan Tang Yuxun Wu Tinghua Shen Bingfu

Drafting unit:Zhejiang Furniture and Hardware Research Institute

Focal point unit:Zhejiang Province Furniture Standardization Technical Committee

Proposing unit:Zhejiang Province Furniture Standardization Technical Committee

Publishing department:Zhejiang Provincial Bureau of Quality and Technical Supervision

competent authority:Zhejiang Province Furniture Standardization Technical Committee

Introduction to standards:

This standard specifies the quality requirements and liability period of after-sales service for furniture products. This standard applies to enterprises and individuals engaged in the production and sale of furniture products within the administrative area of ​​Zhejiang Province. DB33/T 772-2009 Furniture After-sales Service Specification DB33/T772-2009 Standard download decompression password: www.bzxz.net
This standard specifies the quality requirements and liability period of after-sales service for furniture products. This standard applies to enterprises and individuals engaged in the production and sale of furniture products within the administrative area of ​​Zhejiang Province.
Appendix A of this standard is a normative appendix.
This standard is proposed and managed by the Zhejiang Provincial Furniture Standardization Technical Committee.
The responsible drafting unit of this standard: Zhejiang Furniture and Hardware Research Institute.
Participating drafting units of this standard: Zhejiang Niannianhong Industrial Co., Ltd., Zhejiang Linya Arts and Crafts Co., Ltd., Zhejiang Jusang Furniture Co., Ltd., Zhejiang Hongxin Furniture Co., Ltd., Zhejiang Langhua Furniture Co., Ltd.
The main drafters of this standard are Liang Mijia, Zhong Wenhan, Tang Yuxun, Wu Tinghua and Shen Bingfu.
The clauses in the following documents become the clauses of this standard through reference in this standard. For all dated referenced documents, all subsequent amendments (excluding errata) or revisions are not applicable to this standard. However, parties that reach an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For all undated referenced documents, the latest versions are applicable to this standard.
GB 5296.6 Instructions for use of consumer products Part 6: Furniture

Some standard content:

ICS03.080.01
Registration No.:
Zhejiang Provincial Standard
DB33/T7722009
Specificationfor after-sales service of furniture2009-12-25Issued
2010-01-25Issued
Zhejiang Provincial Bureau of Quality and Technical SupervisionIssued
DB33/T 772—2009
Appendix A of this standard is a normative appendix
This standard is proposed and managed by Zhejiang Provincial Furniture Standardization Technical Committee. The responsible drafting unit of this standard: Zhejiang Furniture and Hardware Research Institute. DB33/T772—2009
Participating drafting units of this standard: Zhejiang Niannianhong Industrial Co., Ltd., Zhejiang Linya Arts and Crafts Co., Ltd., Zhejiang Jusang Furniture Co., Ltd., Zhejiang Hongxin Furniture Co., Ltd., Zhejiang Langhua Furniture Co., Ltd. The main drafters of this standard are Liang Mijia, Zhong Wenhan, Tang Yuxun, Wu Tinghua and Shen Bingfu. DB33/T772—2009
1 ScopeWww.bzxZ.net
Furniture after-sales service specifications
This standard specifies the quality requirements and liability period of after-sales service for furniture products. This standard applies to enterprises and individuals engaged in the production and sale of furniture products within the administrative area of ​​Zhejiang Province. Normative references
DB33/T772—2009
The clauses in the following documents become the clauses of this standard through reference in this standard. For any dated referenced document, all subsequent amendments (excluding errata) or revisions are not applicable to this standard. However, the parties to the agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For any undated referenced document, the latest version shall apply to this standard. GB5296.6 Instructions for use of consumer products Part 6: Furniture 3 Terms and definitions
The following terms and definitions apply to this standard. 3.1
Three Guarantees Responsibility of repair, replacement and return purchase for free The responsibility of the product supplier to repair, replace and return the product for free. 3.2
After-sale service
The service provided by the supplier to the customer to meet the customer's requirements and the requirements of applicable laws and regulations before and after the product is delivered. 3.3
Supplier
The organization that provides furniture products or services.
Examples: manufacturer, wholesaler, seller, repairer, service or information provider, individual operator. Note 1: The supplier can be an intermediate sales or terminal sales. Note 2: The service provider here refers to the organization or individual that provides a network platform or market platform for transactions. 3.4
Customer
The organization or individual that receives furniture products or services. Examples: consumer, client, retailer, end user, purchaser. 3.5
Producerproducer
Organization that manufactures furniture products.
Saler
Organization that sells furniture products.
Examples: specialty stores, markets, shopping malls, decoration companies that customize furniture on site, retailers or vendors, etc. 3.7
Normal use conditionnormal use conditionThe state in which customers use furniture according to its inherent characteristics in daily life, work and social activities. 1
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Quality guaranteequality guarantee
The ability of the supplier to guarantee the quality of furniture products. 3.9
Warranty periodwarranty typeriod
The supplier promises to customers that the products can meet the quality guarantee period of normal use after normal repair and maintenance. 3.10
Period of repair, replacement and return purchase for freeThe period of time during which the supplier promises to the customer to provide repair, replacement and return. 3.11
Repair for free
During the period of three guarantees, the supplier provides completely free repair services, except for the product that cannot be used normally due to improper use and storage by the customer.
Warranty repair service
Provide after-sales repair service guarantee, which can be free or paid. Usually, man-made damage and those not covered by the agreed standard service policy need to be paid, while those covered by the standard service policy are free. 3.13
Deposit
To guarantee the realization of the contractual creditor's rights, the two parties agree in writing that one party pays a certain amount of money to the other party in advance as a form of guarantee. It has the characteristics of punishment, two-way guarantee function and maximum limit. 3.14
Custom furniturecustomfurniture
Furniture products produced according to customer requirements. 4 Classification
4.1 According to different sales models, it can be divided into the following sales methods: a) Market operator sales: sales in sales stalls or business departments in the market; b) Shopping mall sales: sales in shopping malls (supermarkets); c) Specialty store sales: sales in independent specialty stores; d) Factory direct sales: sales in production enterprises; e) Online sales: sales through online platforms; f) Tendering sales: sales through tendering. 4.2 According to different payment methods, it can be divided into the following sales methods: a) Full payment sales: all payments have been made before the goods are delivered; b) Prepayment sales: only part of the payment (including deposit) is paid before the goods are delivered, and the full payment is paid after the goods are delivered; c) Post-payment sales: no payment is made before the goods are delivered, and the full payment is paid after the goods are delivered. 4.3According to different acceptance criteria, the following sales methods can be used:a) Acceptance by contract: Acceptance is carried out according to the acceptance requirements stated in the contract:b) Acceptance by sample: Acceptance is carried out according to the agreed sample:c) Acceptance by standard: Acceptance is carried out according to the national standard, industry standard, local standard or enterprise standard clearly stated on the product:Acceptance by verbal agreement: Acceptance is carried out according to the verbal agreement between the two parties:d
Note: This method is generally not recommended.
e) Comprehensive acceptance (according to contract and sample): Acceptance is carried out according to the acceptance requirements and agreed sample stated in the contract at the same time. 2
DB33/T772—2009
5 Basic principles
5.1 This standard is only applicable to the normal performance of the contract. 5.2 This standard is the most basic requirement for the quality of after-sales service, and suppliers are encouraged to formulate internal specifications that are stricter than this standard. DB337T772—2009
5.3 The principle of "whoever sells is responsible for the three guarantees" is implemented for furniture products. The contract between the supplier and the customer, involving the three guarantees responsibilities and obligations, shall comply with the provisions of this standard. In the terminal sales link, the seller shall first perform the "three guarantees" obligations to the customer in accordance with this standard, and then seek compensation from the upstream supplier in accordance with the relevant agreement.
5.4 The acceptance method should be clearly stated in the consumption activities. 6 Basic content
6.1 Furniture product quality requirements
6.1.1 The quality of the products provided by the supplier shall comply with the explicit product standard requirements, including the quality requirements clearly stated in the contract, physical samples or other means.
6.1.2 The quality of the products provided by the supplier shall comply with the potential product quality requirements, including the requirements for normal use and the requirements of national mandatory laws and regulations.
6.1.3 The supplier shall establish and implement a purchase inspection system to verify the product qualification certificate and product quality compliance, and provide customers with qualified products that meet the requirements.
For imported products provided by the supplier, the relevant certificate of the import of the product (such as customs declaration, etc.) shall be issued to the customer. 6.1.4
Suppliers shall indicate the reasons for processing (cutting prices) products and shall not pass off unqualified products as qualified products. 6.1.5
Suppliers shall not mislead customers by passing off other brands and shall not infringe on other people’s intellectual property rights. 6.1.7
When necessary, suppliers shall provide information such as product dimensions. Suppliers shall take measures to maintain the quality of products sold and bear product quality responsibility for the products sold in accordance with the law. Upstream suppliers shall bear joint and several liability for quality problems of products sold by downstream sellers. 6.1.9 Where the quality status of products is indicated by physical samples or other means, suppliers shall ensure that the actual quality of the products provided is consistent with the indicated quality status and sign sales contracts with customers in accordance with relevant regulations. 6.2 Requirements for furniture product labeling
6.2.1 The supplier shall provide product quality inspection certificates and product instructions that meet the requirements of GB5296.6, and the harmful substance limit data in the instructions shall be traceable. 6.2.2 The sales label shall indicate the real name, main materials, auxiliary materials, scope of application, manufacturer name, etc. that are consistent with the inherent characteristics of the product.
6.2.3 The supplier shall provide product after-sales service standards or documents and deliver them with the product as the technical basis for after-sales service activities. The after-sales service standards or documents shall not be lower than the requirements of the corresponding national, industrial and local standards. 6.3 Requirements for furniture three guarantees
6.3.1 The supplier shall specify the three guarantees method and the period for ensuring the implementation of the three guarantees. 6.3.2 If the supplier is responsible for repairs or sets up or designates a repairer by itself, it shall provide the customer with the three guarantees certificate and the list, address, contact number, etc. of the repair unit.
6.3.3 If furniture products provide warranty services, it shall be clearly stated in the contract whether the customer needs to pay. 6.3.4 The supplier shall clearly define the organization responsible for after-sales service or the corresponding after-sales service network, equip it with full-time quality management personnel and grant it the function of comprehensive supervision and management of service quality operation. 6.3.5 The organization or the corresponding after-sales service network for after-sales service shall have the resources, means and conditions to meet the requirements of after-sales service, and shall have sufficient logistical support, including providing technical consultation, supply and maintenance services of spare parts and accessories, and undertake free repair business within the validity period of the three guarantees and paid repair business beyond the validity period of the three guarantees. 6.3.6 The supplier shall establish a feedback system for product usage functions to monitor the quality characteristics of the product during its life cycle and analyze the degree to which the product meets the customer's requirements for quality, safety and reliability. 3
DB33/T772—2009
DB33/T772—2009
6.3.7 The supplier shall establish a product after-sales service file, and the relevant records shall be complete. 6.3.8 The supplier shall bear the responsibility and loss caused by its own fault in repair, and guarantee the repair cost and the provision of repair parts according to the agreement of the relevant repair agency, and accept the supervision and inspection of relevant parties. 6.3.9 The warranty period and scope may be based on the written commitment of the supplier, but shall not be less than the provisions of Appendix A of this standard. 6.3.10 If the instructions for use have stated that the product is suitable for commercial or household use, the corresponding requirements shall be followed; if there is no statement, it shall be implemented according to the household type.
6.3.11 The warranty period shall be calculated from the date when the terminal seller delivers the product to the customer, minus the time occupied by returning to the factory for repair and waiting for repair without spare parts. During the warranty period, customers can apply for repair, replacement or return with valid shopping vouchers and warranty vouchers. 6.3.12 If the product has more than one (including one) serious quality problem within 30 days from the date of delivery (see Appendix A), the customer can choose to return, exchange or repair the product. When returning the product, the original purchase price shall be refunded in one lump sum. 6.3.13 If a product has more than one (including one) serious quality problem (see Appendix A) within 60 days from the date of delivery, the customer may choose to exchange or repair the product. When exchanging the product, the customer shall be replaced with a product of the same specification, model, and style, or a similar product of the same value free of charge. 6.3.14 During the warranty period, the supplier shall perform the following obligations a) If a product with the same serious quality problem (see Appendix A) cannot be used normally after two repairs, the customer shall be replaced with a product of the same specification, model, and style, or a similar product of the same value free of charge based on the repair records and relevant certificates. b) If a product is not repaired more than 30 days from the date of repair, the customer shall be replaced with a product of the same specification, model, and style, or a similar product of the same value free of charge.
c) If the conditions for exchange are met and the customer does not want to exchange for other specifications, models, and styles and requests a return, the product shall be returned and no fees shall be charged. d) For furniture that meets the conditions for repair, replacement, and return, the corresponding transportation costs shall be borne by the supplier. 6.3.15 When exchanging goods, defective, unqualified or repaired products shall not be provided to customers. The warranty period after exchange shall be recalculated from the date of exchange and confirmed in writing by the seller on the original sales voucher. 6.3.16 For a complete set of detachable furniture, if one or more of the pieces have quality problems, they shall be returned or exchanged according to the return and exchange conditions. If replaced, the replacement date shall be stated, and the warranty period of the replaced part of the furniture shall be recalculated and shall not be affected by the expiration of the warranty period of the complete set of furniture. 6.3.17 For a single type of furniture (such as sofas, cabinets, beds and bedside tables, table and chair sets, etc.), it shall be regarded as a complete set of furniture that cannot be separated. If one or more of the pieces meet the return regulations, the whole set shall be returned. 6.3.18 For customized furniture, when some items do not meet the acceptance criteria, but are still within the scope allowed by the provisions or requirements of the national mandatory standards, they shall be repaired or replaced. When they do not meet the provisions or requirements of the national mandatory standards, they shall be implemented in accordance with 6.3.12 of this standard. 6.3.19 Situations where paid repairs can be implemented a) Damage caused by improper use, maintenance, or storage by the customer; b) Damage caused by disassembly by a repairer who does not provide the three guarantees; c) No valid shopping voucher, and cannot prove that the furniture purchased is within the three guarantees period; b) The valid shopping voucher does not match the repaired product or is altered; c) The customer knew the defect before purchasing the product, and was clearly informed that the processed (discounted) product is not covered by the three guarantees; d) Damage caused by force majeure;
e) The three guarantees period has expired.
6.3.20 If a manufacturer or seller goes bankrupt, closes down, merges, or splits, its three guarantees responsibility shall be implemented in accordance with relevant national laws and regulations. 6.4 Requirements for suppliers to handle customer complaints
Suppliers should promptly and properly handle customer inquiries and complaints and provide services. 6.4.1
6.4.2 When providing services to customers, we should answer the questions raised by customers about the fees, service commitments, repair items, causes of failures, complaint channels, etc. truthfully, and handle the direct or indirect inquiries of customers in a timely and proper manner. 6.4.3
Accept customer inquiries about the quality of product repairs. 6.4.4
If the supplier or customer breaches the contract and the contract cannot be performed normally, the breaching party shall bear the corresponding liquidated damages. When delivering the furniture to the door, if it is found that the furniture does not meet the acceptance criteria, the following principles should be followed: 6.4.5
DB33/T772—2009
a) If it is a post-payment sale, it can generally be treated as undelivered and the supplier has the right to dispose of the product; DB33/T772—2009
b) If a deposit has been paid, it can generally be treated as a return and the supplier should return the deposit paid by the customer, or repair or replace it according to the relevant terms and conditions.
c) If the sales are paid in full, it can generally be treated as a return, and the supplier will refund the customer's payment, or repair or replace it according to the relevant terms and conditions.
When there is a dispute over the delivered goods, the following principles should be followed: 6.4.6
a) If it is accepted according to the contract, it should be identified according to the contract agreement: b) If it is accepted according to the sample, it should be identified with reference to the relevant parameters of the sample: C) If it is accepted according to the standard, it should be identified according to the agreed standard: d) If it is accepted according to the verbal agreement, it should be identified according to the previous verbal agreement recognized by both parties: e) If it is accepted according to the comprehensive acceptance, it should be identified according to both the contract agreement and the relevant parameters of the sample. If there are any incomplete details in the contract or there are any contradictions between the contract and the sample, the sample shall prevail. When a customer has a product quality dispute with the supplier during the product warranty period, it can refer to 6.4.6 of this standard for implementation. If it involves the responsibility of both parties, the quality appraisal can be carried out according to the judicial procedure. 6.5 Other requirements
6.5.1 When selling products, the appearance quality should be inspected, the use and maintenance, transportation and installation, and the three guarantees should be introduced, the repair unit should be specified, valid shopping receipts and three guarantees certificates should be provided, and the delivery date should be noted. 6.5.2 When selling products, large furniture should be delivered to the door. If the terminal supplier organizes door-to-door delivery and installation, the terminal supplier shall be responsible for the damage incurred during transportation and installation; if the customer transports and installs the furniture by himself, the terminal supplier shall not be responsible for the damage incurred during the process, unless otherwise agreed.
6.5.3 If the market, network, etc. provide furniture sales platforms, they should clarify the obligation sharing relationship between them and the terminal supplier, clarify the joint and several liability to be borne during the validity period of the three guarantees service, and provide customers with timely and reasonable services. 6.5.4 If necessary, the supplier can help customers optimize the procurement plan and choose products with high cost performance. Information providers should establish an effective monitoring mechanism to ensure the timeliness and effectiveness of the information provided and ensure the authenticity of the information provided. 6.5.5
Information providers shall not use advertisements or other methods to mislead customers about the types, specifications, quality, materials, prices, performance, uses, etc. of furniture.6
Do not make misleading false propaganda about the manufacturer, place of origin, etc. After-sales service includes:
Maintenance, inspection, cleaning;
Installation, commissioning:
Provide qualified repair parts;
Answer customers' inquiries:
Handle customers' complaints:
Guide users to use products correctly:
-Assist in handling customer returns and exchanges.
6.5.8 Contract requirements for different ordering methods 6.5.8.1 For sample orders, the contract should include pictures of the product or relevant descriptions of the situation in relation to the matters of concern to the customer, and the contract should be stamped with a saddle seal.
6.5.8.2 For other ordering methods, the product model and specifications should be clearly stated, and pictures of the product or relevant descriptions of the situation should be attached to the contract, and the contract should be stamped with a saddle seal.
6.5.9 For contracts signed at trade fairs or markets, the terminal supplier shall first submit them to the organizer for signature and seal before handing them over to the customer for safekeeping. If the seller withdraws from the trade fair or market, the organizer shall bear the current liability for compensation; after assuming the liability, the organizer has the right to seek compensation from the terminal supplier. 6.5.10 The arbitration inspection and furniture product quality appraisal of furniture products shall be implemented in accordance with the "Administrative Measures for Arbitration Inspection and Product Quality Appraisal of Product Quality" of the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China. 5
DB33/T772—2009
DB33/T772—2009
Appendix A
(Normative Appendix)
Three-guarantee period and serious quality problems of furniture products A.1 Three-guarantee period and serious quality problems of furniture products The three-guarantee period and serious quality problems of furniture products are shown in Table A.1. Table A.1 Warranty period and serious quality problems of furniture products Furniture product name
Wooden furniture
Dark precious hardwood furniture
Metal furniture
Soft furniture
Rattan furniture, bamboo furniture
Plastic furniture
Glass furniture
Continued maintenance rights
Warranty period
Serious quality issues
The harmful substance indicators do not meet the requirements of national standards. The sample joint is broken or the embedded connection is loose and cannot be repaired: the visible parts are obviously deformed:
The structure is loose and seriously affects the performance of the product: there are insects (except for a very small number of insect holes that do not affect the appearance quality and can be proved to have been treated with insecticides): the main parts are broken or damaged;
There is decay that affects the appearance quality, structural strength and hygiene, such as mildew and decay of wood or cushioning materials;
There are cracks that affect the structural strength or appearance of the product; the mechanism locking device fails, affecting personal safety: 10. The exposed periphery of the glass is not edge-grinded: 11. The glass breaks under normal use: 12. Sharp angles or gaps (non-technical) that may cause harm to the human body contact part, such as springs piercing the pad surface and broken springs. Simple transient operating method for emission limits of pollutants
Emission limits of exhaust pollutants for light-duty vehicles with spark-ignition engines (simple transient operating method DB37/657-2006
This standard is a mandatory standard.
In order to implement the national pollutant emission standard "Emission limits and measurement methods for exhaust pollutants from vehicles with spark-ignition engines (double rapid method and simple operating method)" (GB18285-2005) in Shandong Province and control automobile pollutant emissions, this standard is formulated in accordance with the industry standard HJ/T240-2005 "Principles and methods for determining the emission limits of exhaust pollutants for vehicles with spark-ignition engines in use by simple operating method" of the State Environmental Protection Administration and in combination with the actual situation in our province. This standard specifies the emission limits of exhaust pollutants for light-duty vehicles with spark-ignition engines This standard specifies the emission limits of exhaust pollutants for light-duty vehicles using the simple transient operating condition method. This standard was proposed and interpreted by the Shandong Provincial Environmental Protection Bureau. The drafting unit of this standard: Jinan Qingyuan Motor Vehicle Inspection Co., Ltd. The main drafters of this standard: Chen Jianwen, Guo Shaobin, Cheng Linglin, Su Ting, Li Ke, Guo Daijiu, and Fu Lixin. This standard was first issued in December 2006. Emission limits of exhaust pollutants for light-duty vehicles with spark-ignition engines (simple transient operating condition method)
1 Scope
This standard specifies the emission limits of exhaust pollutants for light-duty vehicles with spark-ignition engines using the simple transient operating condition method. This standard applies to in-use light-duty vehicles equipped with spark-ignition engines. 2 Normative referenced documents
The provisions in the following documents become part of this standard through reference in this standard. Standard clauses. For any dated referenced document, all subsequent amendments (excluding errata) or revisions are not applicable to this standard. However, parties to an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For any undated referenced document, the latest version applies to this standard.
GB18285—2005
HJ/T290-2006
3 Terms and Definitions
Technical Requirements for Exhaust Pollutant Emission Limits and Measurement Methods for Ignition Engine Vehicles (Dual Rapid Method and Simple Transient Method for Gasoline Vehicles) This standard uses the following terms and definitions from GB18285-2005. 3.1||t t||Light-duty vehicles
Refers to vehicles of categories M1, M2 and N1 with a maximum gross mass not exceeding 3500kg. 3.2
Vehicles of categories M1, M2 and N1
M1 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and no more than 8 passenger seats excluding the driver's seat. M2 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and no more than 8 passenger seats excluding the driver's seat, and no more than 5000kg of factory-determined maximum gross mass. N1 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and a factory-determined maximum gross mass1. Guarantee period and serious quality problems of furniture products Furniture product name
Wooden furniture
Dark precious hardwood furniture
Metal furniture
Soft furniture
Rattan furniture, bamboo furniture
Plastic furniture
Glass furniture
Continue to use the warranty period
Serious quality issues
The harmful substance index does not meet the national standard requirements. The sample joint is broken or the embedded connection is loose and cannot be repaired: the visible parts are obviously deformed:
The structure is loose and seriously affects the performance of the product: there are insects (except for a very small number of insect holes that do not affect the appearance quality and can be proved to have been treated with insecticides): the main parts are broken or damaged;
There is decay that affects the appearance quality, structural strength and hygiene, such as mildew and decay of wood or cushioning materials;
There are cracks that affect the structural strength or appearance of the product; the mechanism locking device fails, affecting personal safety: 10. The exposed periphery of the glass is not edged: 11. The glass breaks under normal use: 12. Sharp angles or gaps (non-technical) that may cause harm to the human body contact part, such as springs piercing the pad surface and broken springs. Simple transient operating method for emission limits of pollutants
Emission limits of exhaust pollutants for light-duty vehicles with spark-ignition engines (simple transient operating method DB37/657-2006
This standard is a mandatory standard.
In order to implement the national pollutant emission standard "Emission limits and measurement methods for exhaust pollutants from vehicles with spark-ignition engines (double rapid method and simple operating method)" (GB18285-2005) in Shandong Province and control automobile pollutant emissions, this standard is formulated in accordance with the industry standard HJ/T240-2005 "Principles and methods for determining the emission limits of exhaust pollutants for vehicles with spark-ignition engines in use by simple operating method" of the State Environmental Protection Administration and in combination with the actual situation in our province. This standard specifies the emission limits of light-duty vehicles with spark-ignition engines This standard specifies the emission limits of exhaust pollutants for light-duty vehicles using the simple transient operating condition method. This standard was proposed and interpreted by the Shandong Provincial Environmental Protection Bureau. The drafting unit of this standard: Jinan Qingyuan Motor Vehicle Inspection Co., Ltd. The main drafters of this standard: Chen Jianwen, Guo Shaobin, Cheng Linglin, Su Ting, Li Ke, Guo Daijiu, and Fu Lixin. This standard was first issued in December 2006. Emission limits of exhaust pollutants for light-duty vehicles with spark ignition engines (simple transient operating condition method)
1 Scope
This standard specifies the emission limits of exhaust pollutants for light-duty vehicles with spark ignition engines using the simple transient operating condition method. This standard applies to in-use light-duty vehicles equipped with spark ignition engines. 2 Normative referenced documents
The clauses in the following documents become part of this standard through reference in this standard. All subsequent amendments (excluding errata) or revisions to dated referenced documents are not applicable to this standard. However, parties to an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For undated referenced documents, the latest versions apply to this standard.
GB18285—2005
HJ/T290-2006
3 Terms and Definitions
Technical Requirements for Exhaust Pollutant Emission Limits and Measurement Methods for Ignition Engine Vehicles (Dual Rapid Method and Simple Transient Method for Gasoline Vehicles) This standard uses the following terms and definitions from GB18285-2005. 3.1||t t||Light-duty vehicles
Refers to vehicles of categories M1, M2 and N1 with a maximum gross mass not exceeding 3500kg. 3.2
Vehicles of categories M1, M2 and N1
M1 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and no more than 8 passenger seats in addition to the driver's seat. M2 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and no more than 8 passenger seats in addition to the driver's seat, and no more than 5000kg of factory-determined maximum gross mass. N1 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and a factory-determined maximum gross mass1. Guarantee period and serious quality problems of furniture products Furniture product name
Wooden furniture
Dark precious hardwood furniture
Metal furniture
Soft furniture
Rattan furniture, bamboo furniture
Plastic furniture
Glass furniture
Continue to use the warranty period
Serious quality issues
The harmful substance index does not meet the national standard requirements. The sample joint is broken or the embedded connection is loose and cannot be repaired: the visible parts are obviously deformed:
The structure is loose and seriously affects the performance of the product: there are insects (except for a very small number of insect holes that do not affect the appearance quality and can be proved to have been treated with insecticides): the main parts are broken or damaged;
There is decay that affects the appearance quality, structural strength and hygiene, such as mildew and decay of wood or cushioning materials;
There are cracks that affect the structural strength or appearance of the product; the mechanism locking device fails, affecting personal safety: 10. The exposed periphery of the glass is not edged: 11. The glass breaks under normal use: 12. Sharp angles or gaps (non-technical) that may cause harm to the human body contact part, such as springs piercing the pad surface and broken springs. Simple transient operating method for emission limits of pollutants
Emission limits of exhaust pollutants for light-duty vehicles with spark-ignition engines (simple transient operating method DB37/657-2006
This standard is a mandatory standard.
In order to implement the national pollutant emission standard "Emission limits and measurement methods for exhaust pollutants from vehicles with spark-ignition engines (double rapid method and simple operating method)" (GB18285-2005) in Shandong Province and control automobile pollutant emissions, this standard is formulated in accordance with the industry standard HJ/T240-2005 "Principles and methods for determining the emission limits of exhaust pollutants for vehicles with spark-ignition engines in use by simple operating method" of the State Environmental Protection Administration and in combination with the actual situation in our province. This standard specifies the emission limits of light-duty vehicles with spark-ignition engines This standard specifies the emission limits of exhaust pollutants for light-duty vehicles using the simple transient operating condition method. This standard was proposed and interpreted by the Shandong Provincial Environmental Protection Bureau. The drafting unit of this standard: Jinan Qingyuan Motor Vehicle Inspection Co., Ltd. The main drafters of this standard: Chen Jianwen, Guo Shaobin, Cheng Linglin, Su Ting, Li Ke, Guo Daijiu, and Fu Lixin. This standard was first issued in December 2006. Emission limits of exhaust pollutants for light-duty vehicles with spark ignition engines (simple transient operating condition method)
1 Scope
This standard specifies the emission limits of exhaust pollutants for light-duty vehicles with spark ignition engines using the simple transient operating condition method. This standard applies to in-use light-duty vehicles equipped with spark ignition engines. 2 Normative referenced documents
The clauses in the following documents become part of this standard through reference in this standard. All subsequent amendments (excluding errata) or revisions to dated referenced documents are not applicable to this standard. However, parties to an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For undated referenced documents, the latest versions apply to this standard.
GB18285—2005
HJ/T290-2006
3 Terms and Definitions
Technical Requirements for Exhaust Pollutant Emission Limits and Measurement Methods for Ignition Engine Vehicles (Dual Rapid Method and Simple Transient Method for Gasoline Vehicles) This standard uses the following terms and definitions from GB18285-2005. 3.1||t t||Light-duty vehicles
Refers to vehicles of categories M1, M2 and N1 with a maximum gross mass not exceeding 3500kg. 3.2
Vehicles of categories M1, M2 and N1
M1 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and no more than 8 passenger seats in addition to the driver's seat. M2 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and no more than 8 passenger seats in addition to the driver's seat, and no more than 5000kg of factory-determined maximum gross mass. N1 vehicles refer to passenger vehicles with at least four wheels, or three wheels with a factory-determined maximum gross mass exceeding 1000kg, and a factory-determined maximum gross mass
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