Standard number: GB/T 38115-2019 Standard name: Information management requirement for pallet polling system English name: Informatization management requirement for pallet polling system Standard format: PDF Release time: 2019-10-18 Implementation time: 2020-05-01 Standard size: 378K Standard introduction: This standard was drafted in accordance with the rules given in GB/T1.12009 This standard is under the jurisdiction of the National Technical Committee for Standardization of Logistics Information Management (SAC/TC267). The drafting units of this standard are: Shenzhen Plato Technology Co., Ltd., Xiamen Inno Electronic Technology Co., Ltd., Xiamen Standardization Research Institute, Shenzhen Zhousi Mobile Internet of Things Technology Co., Ltd., Pallet Professional Committee of China Federation of Logistics and Purchasing, Shenzhen Standard Technology Research Institute, and Jiangxi Province Standardization Research Institute. Main drafters of this standard: Wang Dong, Zhang Jinmei, Yi Xiao, Li Jinhua, Li Zhenliang, Lin Linan, Qi Wenxing, Cai Yuehua, Wu Xinxin, Zheng Yanfang, Li Ting, Lin Zequan, Cai Xudong, Sun Xijun, Xu Lifeng, Xu Yanhui This standard specifies the basic requirements, platform management requirements and information management requirements for the information management of pallet sharing systems. This standard applies to the information management of pallet sharing systems 2 Normative references The following documents are indispensable for the application of this document. For all dated references, only the dated version applies to this document . For all undated references, the latest version (including all amendments) applies to this document. GB/T3716-2000 Pallet Terminology GiB/T18354—2006 Logistics Terminology Information Security Technology Basic Requirements for Information System Security Level Protection Pallet Sharing System Management Specification GB/T34397 3 Terms and Definitions The terms and definitions defined in GB/T3716—2000, GB/T18354—2006 and the following terms and definitions apply to this document. For ease of reference, some terms and definitions in GB/T18354-206 are repeated below. Pallet pooling system An organizational system that uses interchangeable pallets that comply with uniform regulations to provide services for multiple users. [GB/T18354-2006, definition 4.15] Pallet transfer The process of transferring the right to rent a pallet from one party to another
This standard specifies the basic requirements, platform management requirements, and information management requirements for the information management of the pallet pooling system. This standard applies to the information management of the pallet pooling system.

ICS55.180.20
National Standard of the People's Republic of China
GB/T38115—2019
Informatization management requirement for palletpolling system2019-10-18Issued
State Administration for Market Regulation
Standardization Administration of the People's Republic of China
Implementation on 2020-05-01
GB/T 38115—2019
Normative referenced documents
Terms and definitions
Basic requirements
Platform management requirements
Information management requirements
This standard was drafted in accordance with the rules given in GB/T1.1-2009 and is under the jurisdiction of the National Technical Committee for Standardization of Logistics Information Management (SAC/TC267). GB/T38115—2019
The drafting units of this standard are: Shenzhen Prato Technology Co., Ltd., Xiamen Inno Electronic Technology Co., Ltd., Xiamen Standardization Research Institute, Shenzhen Zhousi Mobile Internet of Things Technology Co., Ltd., China Federation of Logistics and Purchasing Pallet Professional Committee, Shenzhen Standard Technology Research Institute, Jiangxi Standardization Research Institute. The main drafters of this standard are: Wang Dong, Zhang Jinmei, Yi Xiao, Li Jinhua, Li Zhenliang, Lin Linan, Qi Wenxing, Cai Yuehua, Wu Xinxin, Zheng Yanfang, Qi Ting, Lin Zequan, Cai Xudong, Sun Xijun, Xu Lifeng, Miao Yanhui. 1
1 Scope
Informatization management requirements for pallet sharing system
GB/T38115—2019
This standard specifies the basic requirements, platform management requirements and information management requirements for the informatization management of pallet sharing system. This standard applies to the informatization management of pallet sharing system. 2 Normative reference documents
The following documents are indispensable for the application of this document. For any dated referenced document, only the dated version applies to this document. For any undated referenced document, the latest version (including all amendments) applies to this document. GB/T3716—2000 Pallet Terminology
GB/T183542006 Logistics Terminology
GB/T22239—2008
Information Security Technology Basic Requirements for Information System Security Level Protection GB/T34397—2017 Pallet Sharing System Management Specification Terms and Definitions
The terms and definitions defined in GB/T3716-2000 and GB/T18354-2006 and the following terms and definitions apply to this document. For ease of reference, some terms and definitions in GB/T18354-2006 are repeated below. 3.1
palletpoolingsystem
Pallet pooling system
An organizational system that uses interchangeable pallets that comply with uniform regulations and provides services for multiple users [GB/T18354—2006. Definition 4.15]
Pallet transferbzxZ.net
The process of transferring the right to rent and use a pallet from one party to another. 4 Basic requirements
Management system
An information management system and rules for the pallet pooling system should be formulated. 4.2 Information platform
An information platform for the operation and management of the pallet pooling system (hereinafter referred to as the "platform") should be established to meet the needs of pallet users (hereinafter referred to as "customers"), pallet comprehensive service outlets (hereinafter referred to as "service outlets") and pallet rental units (hereinafter referred to as "suppliers"), realize the analysis and integration of all-round data, and effectively support relevant management decisions. Note: "Customers", "service outlets" and "suppliers" are collectively referred to as "users" below. 4.3 Information processing
Information in the process of pallet pooling should be collected, stored, transmitted, etc. Information collection should be accurate, timely and complete, and information storage and transmission should be safe and reliable.
GB/T38115—2019
4.4 Information sharing
A general platform interface should be provided to realize the transmission and sharing of information between users. Information in each link of pallet circulation should be effectively connected, interoperable and shared.
4.5 Information quality
Information quality should be inspected, evaluated and continuously improved to meet users' needs for information services. 5 Platform management requirements
5.1 The platform should have the functions required to meet the business, and the functional modules should be designed in accordance with the requirements of 7.1 in GB/T34397—2017. 5.2 The platform should provide a unified login interface and grant corresponding usage rights to the login user according to different business scopes. All businesses should be processed through the platform, and each business should have a corresponding processing flow. 5.3 The platform should run quickly and stably, and the interface operation should be simple and easy. 5.4 All data in the platform should be backed up regularly, and records should be kept for at least two years. 5.5 The platform should formulate a safety emergency plan and data confidentiality system, and implement them during the development, construction and operation of the platform. 5.6 The information security technology of the platform should comply with the provisions of Chapter 7 of GB/T22239-2008. 5.7 The platform should support users to evaluate the quality of pallet pooling services. 5.8 The platform should be regularly maintained and continuously improved. 6 Information management requirements
6.1 Basic information
6.1.1 Customer information
The customer information that the platform should manage includes but is not limited to the customer's name, contact person, contact information, contact address, copy of business license, account opening information and unified social credit code. 6.1.2 Service outlet information
The service outlet information that the platform should manage includes but is not limited to the warehouse address, precise longitude and latitude, name, capacity, area, storage fee and cargo space code, location, size, load, as well as the model, quantity and operating capacity of the transportation equipment, and form a service outlet distribution map. 6.1.3 Supplier Information
The supplier information that the platform should manage includes but is not limited to the supplier's name, contact person, contact information, contact address, copy of business license, account opening information, unified social credit code, pallet production/operation scale qualification and credit rating. 6.1.4 Pallet Information
The pallet information that the platform should manage includes but is not limited to the pallet's name, material, load, manufacturer and supplier, bottom deck structure, model, size and tolerance, coding and labeling, certification mark, availability level, quality requirements, quality status and operating precautions. 6.1.5 Contract Information
The contract information that the platform should manage includes but is not limited to the contract name, number, signatory parties and each party's rights and responsibilities, signing date, start date, 2
GB/T38115—2019
and pallet information (see 6.1.4), pallet transfer rights and responsibilities and pallet sharing rules, transportation delivery method, pricing method, payment conditions, and after-sales service conditions.
6.2 Operation Information
6.2.1 Order Information
6.2.1.1 The platform shall promptly receive and process the customer's order information and confirm the validity, completeness and accuracy of the order. 6.2.1.2 Order information shall include but not be limited to order number, name, quantity, model, term of the leased pallet, and time, place and method of pick-up/return of pallets.
6.2.2 Warehousing Information
6.2.2.1 The platform shall promptly record the pallet inventory information of the service outlets, including but not limited to the name, quantity, code, storage time, cargo location label and floor plan of the pallet, generate a storage registration list, and accurately record the cargo damage information of the pallet. 6.2.2.2 The platform shall regularly count the pallets and verify the correctness of the inventory information. If the information is incorrect or the storage location of the pallet changes, the record shall be updated in a timely manner.
6.2.2.3 The platform shall promptly record the pallet outbound information of the service outlets, including but not limited to the name, quantity, code, outbound time of the pallet, and generate an outbound registration list. When the pallet order quantity is greater than the inventory quantity, the platform shall promptly notify the customer. 6.2.3 Transportation and delivery information
6.2.3.1 The platform shall record the information of each node in the pallet transportation and delivery process in real time and generate a transportation and delivery registration list. 6.2.3.2 During the transportation and delivery process, if there are emergencies such as traffic accidents, the platform shall promptly notify all relevant parties. 6.2.4 Delivery information
The platform shall promptly record the delivery information of the pallet, generate a delivery registration list, and accurately record the return and exchange information of the pallet. 6.2.5 Settlement information
6.2.5.1 The platform shall regularly calculate the cost details, generate cost reports, and provide the relevant parties with rates, cost settlement and settlement vouchers. 6.2.5.2 The platform shall conduct business reconciliation and financial reconciliation on time according to the contract, and confirm the reconciliation results with the relevant parties. 6.2.5.3 The platform should regularly check accounts receivable, accounts payable, cargo damage compensation, pallet transfer fees and other information, and conduct reconciliation confirmation. 6.3 Complaint information
The platform should promptly record user complaint information and feedback the processing process and results. 6.4 Statistical analysis information
The platform should regularly conduct statistical analysis on information such as pallet transactions, warehousing and logistics. The statistical analysis of pallet transaction information should include but not be limited to the number, distribution, delivery rate, transfer rate, recovery rate, rental rate, idle rate, loss rate, scrap rate and repair rate of pallets; the statistical analysis of pallet warehousing information should include but not be limited to inventory list, out-of-stock list and inventory turnover rate; the statistical analysis of pallet logistics information should include but not be limited to carrier list, driver information list, vehicle information list, route list, delivery volume and freight list.
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