GB/T 39551.7-2020.Patent navigation guide-Part 7:Service requirement.
1Scope
GB/T 39551.7 provides general guidance on patent navigation service requirements.
GB/T 39551.7 is applicable to:
- Provision of patented navigation services;
- Evaluation and training of patented navigation services.
2 Normative reference documents
The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, for dated reference documents, only the version corresponding to the date applies to this document; for undated reference documents, the latest version (including all amendments) applies to this document.
GB/T 39551.1-2020 Patent Navigation Guide Part 1: General Provisions
GB/T 39551.2-2020 Patent Navigation Guide Part 2: Regional Planning
GB/T 39551.3-2020 Patent Navigation Guide Part 3: Industrial Planning
GB/T 39551.4-2020 Patent Navigation Guide Part 4: Business Operations
GB/T 39551.5-2020 Patent Navigation Guide Part 5: R&D Activities
| |tt||GB/T 39551.6-2020 Patent Navigation Guide Part 6: Talent Management.
3 Terms and Definitions
GB/T 39551.1-2020, GB/T 39551.2-2020, GB/ The following terms and definitions as defined in T 39551.3-2020, GB/T 39551.4-2020, GB/T 39551.5-2020 and GB/T 39551.6-2020 apply to this document.
3.1
Service provider service provider
An independent legal person that provides service activities.
3.2
Service demander service buyer
The entity that requires service activities.
4 Service providers
4.1 Basic conditions
The basic conditions that a service provider should have include:
The business scope includes intellectual property services;
||tt| |-Have independent service places and facilities;
Establish a sound management system and operate it effectively;
Employ full-time personnel to provide patent navigation services;
Have regular service inspections The team conducts vocational training.
4.2 Service Conditions
4.2.1 Information Resources
Information resources should generally meet:
4.1 on information resources in GB/T 39551.1-2020;
—4.1 in GB/T 39551.2-2020 regarding the corresponding provisions for information resources;
—4.1 in GB/T 39551.3-2020 regarding the corresponding provisions for information resources;
GB/T 39551.4-2020 4.1 on the corresponding provisions for information resources;
GB/T 39551.5-2020 4.1 on the corresponding provisions for information resources;
GB/T 39551.6-2020 4.1 on the corresponding provisions of information resources.
This document provides general guidance on patent navigation service requirements. This document is applicable to: - providing patent navigation services; - evaluation and training of patent navigation services.

ICS03.140
CCSA 00
GB
National Standard of the People's Republic of China
GB/T39551.7—2020
Patent Navigation Guide||tt| |Part 7: Service Requirements
Patent navigation guidePart 7: Service requirement2020-11-09 Released
State Administration for Market Regulation
National Standardization Administration Committee
Released| |tt||2021-06-01 Implementation
Foreword
Scope
2
3
5
Normative reference documents| |tt||Terms and Definitions
Service Provider
Basic Conditions
4.1
4.2
4.3
Service Conditions||tt ||Quality Management
Service Preparation
5.1
5.2
6
Understanding Service Expectations
Service Capability Assessment
Service provision
6.1
6.2
6.3
6.4
Business contact
Contract signing
Project start||tt ||Project implementation and results output
Service evaluation and improvement
7.1
7.2
Service evaluation
Service improvement
Object| |tt||Times
GB/T39551.7—2020
Foreword
This document is drafted in accordance with GB/T1.1-2020 "Standardization Work Guidelines"
GB /T39551.7—2020
Part 1: Structure and Drafting Rules of Standardized Documents" This document is Part 7 of GB/T39551 "Patent Navigation Guide". GB/T39551 has released the following parts: Part 1: General principles; wwW.bzxz.Net
Part 2: Regional planning;
- Part 3: Industrial planning;
- Part 4 : Business operations;
—Part 5: R&D activities;
—Part 6: Talent management;
—Part 7: Service requirements
Please note Certain contents of this document may be covered by patents. The publisher of this document assumes no responsibility for identifying patents. This document is proposed and coordinated by the National Knowledge Management Standardization Technical Committee (SAC/TC554). This document was drafted by: State Intellectual Property Office. The main drafters of this document: He Hua, Lei Xiaoyun, Zhang Yong, Li Chang, Chen Mingyuan, Ma Hongya, Ji Xiang, and Bai Yan. m
1 Scope
Guidelines for Patent Navigation
Part 7: Service Requirements
This document provides general guidance on patent navigation service requirements. This document is applicable to:
providing patent navigation services;
evaluation and training of patent navigation services.
Normative reference documents
2
sac
GB/T39551.7—2020
The contents of the following documents are referenced by normative references in the text Terms that form an essential part of this document. Among them, for dated reference documents, only the version corresponding to the date applies to this document; for undated reference documents, the latest version (including all amendments) applies to this document.
GB/T39551.1—2020
GB/T39551.2—2020
GB/T39551.3—2020
GB/T39551.4—2020|| tt||GB/T39551.5—2020
GB/T39551.6—2020
Terms and Definitions
3
Patent Navigation Guide
Patent Navigation Guide
Patent Navigation Guide
Patent Navigation Guide
Patent Navigation Guide
Patent Navigation Guide
Part 1: General Provisions
Section Part 2: Regional Planning
Part 3: Industrial Planning
Part 4: Business Operations
Part 5: R&D Activities
Part 6: Talent Management| |tt||GB/T39551.1—2020, GB/T39551.2—2020, GB/T39551.3—2020, GB/T39551.4—2020, GB/T39551.5—2020 and GB/T39551.6— 2020 defined and the following terms and definitions apply to this document 3.1
serviceprovider
Service provider
An independent legal person that provides service activities.
3.2
servicebuyer
Service demander
The entity that requires service activities.
Service provider
4
4.1
Basic conditions
The basic conditions that service providers should have include: business scope includes intellectual property services;| |tt||Have independent service places and facilities;
GB/T39551.7—2020
Establish a sound management system and operate it effectively; employ full-time personnel to provide patent navigation services; regularly conduct The service team conducts vocational training. 4.2
Service conditions
4.2.1
Information resources
Information resources should generally meet:
4.1 About information resources in GB/T39551.12020 provisions; - 4.1 in GB/T39551.2-2020 regarding the corresponding provisions for information resources; - 4.1 in GB/T39551.3-2020 regarding the corresponding provisions for information resources; - 4.1 in GB/T39551.4-2020 regarding Corresponding provisions for information resources; - Corresponding provisions for information resources in 4.1 of GB/T39551.5-2020; - Corresponding provisions for information resources in 4.1 of GB/T39551.6-2020. 4.2.2 Human Resources
In addition to complying with the provisions of 4.2 on human resources in GB/T39551.1-2020, it should also meet GB/T39551.2-2020, GB/T39551.3-2020, GB/ T39551.4-2020, GB/T39551.5-2020 or GB/T39551.6-2020 corresponds to the corresponding provisions on human resources in 4.2, and has business liaison personnel with good business communication skills and organizational coordination skills. 4.3
Quality management
Establish a quality management system and continuously plan, complete, monitor and improve quality management activities 5 Service preparation
5.1 Understand service expectations
Service providers should Understand the expectations of service demanders and related parties for patent navigation, including: expectations for the results of patent navigation projects;
expectations for the application of patent navigation project results and expectations for service providers to provide services
5.2
Service capability assessment
Service providers should carry out assessment of service capabilities in compliance with the provisions of Chapter 4 on service providers - objective conditions that basically match the expectations of the service demander; to avoid possible interests conflict.
6 Service Provision
6.1
Business Contact
Business Contact includes the following:
a) The service demander proposes an invitation to offer
SAG
b) The service provider responds to the offer invitation and provides project proposals and supporting materials in response to the offer invitation; 2
GB/T39551.7—2020
c) Service requirements The party or its entrusted third party will evaluate the response materials and conduct on-site inspections if necessary; d) The service demander reaches a cooperation intention with the appropriate service provider. 6.2 Signing the contract
The contract mainly includes the following contents:
The names and addresses of both parties to the contract;
—Service content of Patent Navigation;
Quality requirements and acceptance methods;| |tt||The method and place of service provision;
—Service period and contract period;
—Contract price and payment method;
Confidentiality requirements:
—Knowledge Ownership of property rights;
Liability for breach of contract and dispute resolution.
6.3
3 Project start-up
Project start-up should meet:
GB/T39551.1-2020 Chapter 5 on project start-up regulations; GB/T39551.2-2020, GB/ T39551.3-2020, GB/T39551.4-2020, GB/T39551.5-2020 or GB/T39551.6-2020 corresponding regulations on project startup. 6.4 Project implementation and outcome output
Project implementation and outcome output should meet:
Chapter 6 of GB/T39551.1—2020 regarding project implementation and Chapter 7 of GB/T39551.1—2020 Provisions on outcome output;
GB/T39551.2—2020.GB/T39551.3—2020, GB/T39551.4—2020GB/T39551.5—2020 or GB/T39551.6—2020 About Corresponding provisions for project implementation and results output. 7
Service evaluation and improvement
7.1
Service evaluation
7.1.1
Service process
The service process mainly includes the following aspects:
Service quality ensures that the quality control requirements of each step of the patent navigation project are met; - service attitude;
- service timeliness. | |tt | Provisions on quality control; GB/T39551.2-2020, GB/T39551.3-2020, GB/T39551.4-2020, GB/T39551.5-2020 or GB/T39551.6-2020 on quality control of results output Corresponding regulations 3
GB/T39551.7—2020
7.2
Service improvement
Service providers should identify and select improvement opportunities and take necessary measures to meet the service requirements Demand-side needs and enhancing service demand-side satisfaction should include:
Improve services to meet needs and respond to future needs and expectations; take corrective measures to prevent or reduce adverse effects; improve the performance and quality management system Validity4
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