This standard specifies the professional qualification conditions for warehouse administrators, warehouse managers and other warehouse practitioners. This standard applies to professional warehouse and logistics enterprises. The warehouse departments of production and distribution enterprises shall refer to it. GB/T 21070-2007 Professional Qualifications of Warehousing Practitioners GB/T21070-2007 Standard download decompression password: www.bzxz.net
This standard specifies the professional qualification conditions for warehouse administrators, warehouse managers and other warehouse practitioners. This standard applies to professional warehouse and logistics enterprises. The warehouse departments of production and distribution enterprises shall refer to it.
This standard is proposed and managed by the National Logistics Standardization Technical Committee.
The main drafting units of this standard: Secretariat of China Warehousing Association, Beijing Technology and Business University, Shanghai Warehousing Association, Chongqing Logistics Association, Henan Logistics Association, Nanchang Logistics Association, Storage and Transportation Working Committee of China Foreign Trade Economic Enterprises Association.
The main drafters of this standard are: He Mingke, Sun Jie, Chen Xianglong, Yan Wencui, Li Qun, Hu Neng, Cai Huiliang, Zhang Shuwen, Lin Zhenyu.
This standard is published for the first time.

The clauses in the following documents become the clauses of this standard through reference in this standard. For any dated referenced document, all subsequent amendments (excluding errata) or revisions are not applicable to this standard. However, the parties who reach an agreement based on this standard are encouraged to study whether the latest versions of these documents can be used. For any undated referenced document, its latest version applies to this standard.
GB/T18354 Logistics Terminology

Foreword I
1 Scope 1
2 Normative referenced documents 1
3 Terms and definitions 1
4 Professional qualification requirements for warehouse administrators 1
5 Professional qualification requirements for warehouse managers 2

ICS03.100.30
National Standard of the People's Republic of ChinabZxz.net
GB/T21070—2007
Vocationai criteria for warehousing worker2007-09-15 Issued
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China Standardization Administration of China
2008-03-01 Implementation
B/T21070-2007
2 Normative References
3 Terms and Definitions.
1 Professional Qualification Requirements for Warehouse Managers
Professional Qualification Requirements for Enterprise Warehouse Managers
This standard is proposed by the National Logistics Standardization Technical Committee and is under the jurisdiction of GB/T21070--2007
The main drafting units of this standard are: Secretariat of China Warehouse Association, Beijing Technology and Business University, Shanghai Warehouse Association, Chongqing Logistics Association, Henan Logistics Association, Nanchang Logistics Association, and Storage and Transportation Working Committee of China Foreign Trade and Economic Enterprises Association. The main drafters of this standard are: He Mingke, Sun Jie, Chen Yanglong, Yan Wencui, Li Qun, Hu Neng, Cai Huiliang, Zhang Shuyi, and Lin Yu. This standard is released for the first time.
1 Scope
Professional Qualification of Warehousing Employees
This standard specifies the professional qualification conditions for warehousing employees such as warehouse administrators and warehouse managers. This standard is applicable to professional warehousing, logistics enterprises and micro-warehousing departments of circulation enterprises for reference. 2 Normative references GB/T 21070--2007 The clauses in the following documents shall become the references of this standard through their reference. For dated references, all amendments (excluding errata) or revised versions thereof shall not apply to this standard. However, the parties who have reached an agreement on the standard may study whether the latest versions of these documents can be used. For dated references, the latest versions shall apply to this standard. GB/T 18354 3 Terms and definitions Logistics terms defined in GB/T 18334 and warehouse management terms including warehouse work, tally work, etc. within the warehouse, excluding loading and unloading 3.2 Warehouse manager me
Engage in warehouse management activities, specifically warehousing, transportation or general management at the level of||tt| ... 4.1.2 Have a non-warehousing or logistics major (high school) or above, and have been trained and qualified to obtain a certificate. 4.1.3 Regardless of academic qualifications, have been engaged in warehouse management and operation for more than 2 years, have been trained, and have passed the assessment to obtain a certificate. 4.2 Basic knowledge
4.2.1 Warehousing operation process
4.2.1.1 Understand the rules for acceptance of goods and the personnel, warehouse outgoing procedures, and the situation of the warehouse. 4.2. 1.2 Master the work content and methods of storage partition, classification, cargo location numbering, quantitative stacking, dynamic collision review, inventory reconciliation, etc. 4.2. 1.3 Understand the impact of climate, temperature and humidity changes on warehousing operations 4.2.2 Inventory items
4.2.2.1 Have basic knowledge of physics, chemistry, and commodity maintenance related to this position: 4.2.2.2 Understand the performance and characteristics of the items being kept. 4.2.2.3 Understand the storage technical standards and temperature and humidity requirements of the items being kept. 4, 2. 3 Warehouse tools and equipment
4.2.3.1 Understand the use and maintenance knowledge of commonly used instruments, meters, equipment, and tools 4.2.3.2 Master computer-related knowledge.
CB/ 21070—2007
4.2.4 Safety protection
4.2.4.1 Master the basic knowledge and operation procedures of fire safety. 4.2.4.2 Understand the content and requirements of warehouse safety. 4.2.4.3 Understand the graphic signs of goods packaging and transportation and the use of general fire-fighting equipment. 4.3 Basic skills
4.3.1 Warehousing operations
4.3.1.1 Accurately carry out the routine receipt, delivery and storage of goods in accordance with relevant specifications; carry out sorting, disassembly, processing, packaging, stocking and other operations according to orders.
4.3.1.2 Accurately fill in forms, record accounts and inventory reconciliation. 4.3.1.3 Select storage equipment appropriately.
4.3.1.4 Reasonably avoid zoning and classification, cargo location reduction and stall stacking. 4.3.1.5 Use vibration and other simple methods to identify the general quality of goods, correctly record and reasonably adjust the temperature and humidity of the warehouse. 4.3.1.6 Carry out general storage and maintenance of inventory items. 4.3.2 Use of equipment and tools
4.3.2.1 Be able to operate a computer.
4.3.2.2 Properly use the equipment and facilities for loading and unloading, measurement, storage, maintenance, inspection, fire protection, and control. 4.3.3 Management skills
4.3.3.1 Discover errors and problems, deal with them in a timely manner, and accurately handle the procedures of inquiry, urging and reporting losses. 4.3.3.2 Be familiar with the telephone numbers of fire and robbery, the storage location and use of fire equipment, and be able to call the police quickly in the event of a disaster. Take effective measures to put out disasters in a timely manner. 4.3.3.3 Process the information of goods entering and leaving the warehouse and in the warehouse through the "Warehouse Management Information System (WMS)" (transmission, summary, analysis, etc.). 4.3.3.4 Write a summary and analysis report in combination with your job. 4.3.3.5 Guide the loading and unloading and evacuation personnel to perform operations safely and in a standardized manner. 5 Requirements for the occupational qualifications of warehouse managers
5. 1 Basic conditions
5.1.1 Have a college degree or above in warehousing and logistics, have been engaged in related work for more than 2 years, and have obtained a certificate after passing the assessment. 5.1.2 Have a college degree or above in non-warehousing and logistics majors, have been engaged in related work for more than 3 years, have been trained, and have obtained a certificate after passing the assessment. 5.1.3 Obtain the intermediate professional qualification certification of the enterprise industry organization. After passing the assessment, the certificate can be obtained. 5.1.4 Regardless of academic qualifications, those who have been engaged in the organization and management of warehouse operations for more than 5 years, after training and passing the assessment, can obtain a certificate [5, 5.2 Business knowledge
In addition to the relevant basic knowledge that a "warehouse manager" should master, they should also master the following contents:) Master the warehouse operation process, operating specifications and the use of management software: h)
Familiar with the quality standards, storage technology standards, packaging technology standards and quality identification methods of the items in custody; master the basic performance, characteristics, use and daily maintenance knowledge of commonly used instruments, meters and tools, fire-fighting equipment; c) Master the relevant knowledge of computers and warehouse management information systems, 5.3 Business knowledge
5.3.1 Master the knowledge of modern warehouse management, modern warehouse technology and equipment. Basically master the supply chain management, modern logistics 5.3.2 Master the national policies and standards on logistics, warehousing, transportation, etc. 5.3.3 Fully and systematically master various systems, regulations, measures and operating procedures for warehouse fire safety. 5.3.4 Master the basic knowledge of warehousing such as warehousing cost accounting and control, reasonable inventory and performance management. 5.3.5 Have the knowledge of financial management, customer relationship management, quality management, marketing, financing management, etc. required for general enterprise management. 5.3.6 Have the knowledge of leadership and management, public relations management and project management, GB/T21070—2007. 5.3.7 Master the basic situation and dynamics of the development of the domestic and foreign warehousing industry, and understand the current situation and development trend of the domestic and foreign logistics industry. 5.4 Skill Requirements
In addition to the basic technical skills that a "warehouse manager" should have, the following abilities should also be possessed: Organizational leadership ability: Ability to scientifically dispatch and allocate production resources, ability to combine theory with practice to summarize and analyze business activities, and write written reports;
h) Program design ability: Ability to continuously transform and improve warehouse operation processes, customer development plans, customer satisfaction improvement, etc. according to customer needs, tailor-made personalized service plans for customers, and be able to provide information consultation to customers based on relevant warehousing information;
) Human resource management ability: Organize employee professional training and talent development, compile business and technical professional materials, conduct professional training for warehouse managers, improve the business quality of warehouse managers, and improve the human resource structure within the organization; d) System construction ability: Ability to formulate and improve relevant business plans and policies based on the reality and development requirements of the business. 1. Be familiar with the rules and regulations of service operation management, service quality management, production safety management and incentive distribution management, and effectively organize the execution and implementation, timely discover and guide the handling of various emergencies, abnormal phenomena and potential failures, and correctly analyze the causes, and propose prevention and improvement measures; 2. Process control and quality management capabilities: Be able to master the requirements of quality control (QC) and IS09000 quality management system, strengthen on-site detail management, improve the ability to discover, analyze and deal with problems, and improve customer satisfaction; 3. Operation cost accounting capabilities: Scientifically analyze the relationship between customer quality requirements and operation costs, ensure quality, and save costs; 4. Information technology management capabilities: Use modern information technology to carry out warehousing operations and management, analyze and predict various problems that may occur in the entire warehouse management and storage and maintenance activities, and take corresponding preventive measures; 5. Have certain negotiation, communication and marketing capabilities. GB/T21070-2007
People's Republic of China
National Standard
Professional Qualification of Warehousing Employees
G3/T 21070--2007
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